Paying your monthly utility bill is a routine task for most households and businesses in Minnesota. As the largest electricity provider in the state, Xcel Energy offers a range of bill payment options to accommodate all customers. Whether you prefer paying online, by mail, in person, or setting up autopay, this guide covers everything you need to know about paying your Xcel Energy bill in Minnesota.
Overview of Xcel Energy in Minnesota
Headquartered in Minneapolis, Xcel Energy provides electric and natural gas services across 8 Midwest and Western states Some key facts about Xcel Energy in Minnesota
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Serves 1.5 million electric customers and 500,000 natural gas customers in MN.
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Operates 2 coal plants, 1 nuclear plant, and 29 hydro plants in the state.
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Invested $2.5 billion in Minnesota solar and wind projects.
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Powers approximately 60% of Minnesota households and businesses.
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Maintains over 20,000 miles of natural gas pipelines in the state.
As the predominant energy utility in MN, understanding your Xcel account and bill payment options is essential.
Xcel Energy Account Management
To pay your Xcel Energy bill, you must first have an active Xcel Energy account. Here are some tips for managing your account:
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Set up your account online at xcelenergy.com by providing details like your service address, name, and contact information.
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Select paperless billing when signing up to receive bills electronically rather than by mail.
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Provide accurate account and service address details to avoid issues receiving and paying bills.
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Update your contact information if you move or change phone numbers.
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Monitor your account usage regularly to avoid unexpected spikes in your monthly bills.
Keeping your Xcel Energy account details current helps ensure on-time, accurate billing and payment applying to your account.
Xcel Energy Billing and Charges
Xcel Energy bills for electric and natural gas usage separately each month. Here is what you can expect from your Xcel Energy bill:
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Electric bill – Charges for electric usage based on kilowatt-hours consumed. Also includes a basic service fee.
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Natural gas bill – Charges for natural gas usage based on therms or cubic feet consumed. Also includes a basic service fee.
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Other charges – Taxes, leased equipment fees, and other municipal fees may also appear.
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Billing periods – Bills are sent every month covering about 30 days of usage. Specific meter read dates will vary.
Monitoring your usage and costs each billing period lets you stay on top of your monthly energy expenses.
When and How Xcel Energy Bills Are Paid
Xcel Energy bills are due 21 days after the billing date. You can pay your bill by:
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Online – Pay by e-check, credit/debit card on xcelenergy.com or via the mobile app.
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Phone – Call Xcel Energy 24/7 at 800-895-4999 to pay bill by credit/debit card or checking account over an automated system.
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Mail – Send a check or money order payable to Xcel Energy using the payment stub and envelope included with your paper bill.
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In person – Pay by cash, check, or money order at an authorized pay station.
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AutoPay – Set up recurring debit or credit card payments directly from your bank account each month.
Paying on time prevents late fees and service disconnection. Xcel Energy offers payment assistance for qualifying low-income customers.
Paying Your Xcel Energy Bill Online
Paying online at xcelenergy.com or via the mobile app is the most popular, convenient way to pay Xcel bills. Here are some online payment tips:
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Have your account or service address number handy to log in or set up your profile.
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Choose between one-time or recurring autopay options when paying online.
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Use a checking account or credit/debit card – Visa, Mastercard, Discover accepted.
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Save payment profiles securely to your account for faster future payments.
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View payment history and billing statements directly on your online profile.
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Sign up for paperless billing and receive bills electronically.
Online payments post instantly to your account, avoiding mail delays.
Xcel Energy Mobile App
In addition to paying online, Xcel Energy customers in Minnesota can download the Xcel Energy mobile app for Android or Apple iOS devices. Mobile app features include:
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Pay bills immediately with a few taps.
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Securely store payment information for easy autopay.
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Access billing history and statements.
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Monitor daily usage and compare to previous periods.
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Report power outages, gas leaks, downed power lines.
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Opt in to receive important account notifications.
The mobile app makes managing payments, usage, and Xcel communications quick and convenient.
Paying by Phone
Xcel Energy’s automated phone payment system is available 24 hours a day, 7 days a week. To pay your bill by phone:
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Call 800-895-4999.
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Select your state and follow prompts to enter your account or service address number.
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Choose to pay entire balance or enter a specific pay amount.
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Provide debit/credit card information or electronic checking account and routing numbers.
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Receive a confirmation number for your records.
Phone payments avoid the hassle of writing and mailing checks.
Paying by Mail
Mailing in a paper check or money order is still a bill payment option accepted by Xcel Energy. To pay by mail:
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Include your payment stub from your paper bill or write your Xcel Energy account number on the check.
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Make check or money order payable to Xcel Energy.
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Send payment at least 7-10 days before your due date to ensure on-time processing.
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Use the return payment envelope provided with your bill or send to the remittance address.
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Keep a record of the check number and date mailed for your records.
Though slower than electronic payments, paying by mail works for customers who prefer to send paper checks.
Paying in Person
For cash payments or wanting same-day posting, paying your Xcel Energy bill in person is an option. Here is how it works:
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Locate an authorized Xcel Energy pay station, which can be found on your bill or online. Common locations include grocery stores, check cashing stores, and banks.
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Bring your current bill or know your account/service number.
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Pay by cash, check, or money order. Debit/credit cards may be accepted at certain locations.
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Get a payment receipt as proof of paying your bill.
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Payments made before 5:00pm post to your account that day.
In-person payments allow consumers without bank accounts other bill pay choices.
AutoPay for Xcel Energy Bills
Setting up autopay through Xcel Energy is a convenient option for customers who want payments automatically deducted from a bank account each month. Here are some autopay tips:
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Enroll through your online account or download an autopay form to mail in.
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Choose the payment date that works best for your monthly cash flow.
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Autopay means one less bill to remember to pay manually.
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Your monthly statement will show the autopay deduction amount.
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Keep your payment method account active and funds available on autopay day.
Autopay prevents late fees and free yourself from remembering monthly payments.
Payment Assistance Programs
For Xcel Energy customers struggling to keep up with utility bills, payment assistance programs provide discounts and extended payment plans. Options include:
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Low Income Home Energy Assistance Program (LIHEAP) – Helps qualifying low-income households pay energy bills.
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Cold Weather Rule Protection – Prevents winter shutoffs for overdue customers who enter a payment plan.
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Budget Billing – Calculate your average monthly costs for more predictable uniform bills year-round.
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Energy Assistance Program (EAP) – Offers bill discounts to qualified applicants based on household size and income criteria.
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Energy Fund – Non-profit that provides energy bill grants to households facing temporary financial hardship.
Don’t hesitate to contact Xcel Energy about bill help if you are an overdue customer.
Avoid Late Fees and Disconnection
To prevent expensive Xcel Energy late fees and potential service shutoffs for nonpayment, be sure to:
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Pay your bill in full by the due date, typically 21 days after billing.
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Contact Xcel immediately if you anticipate a issue paying on time to set up a payment arrangement.
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Enroll in budget billing to make your monthly amount due more predictable.
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Have a backup payment method available if your primary option fails.
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Update your contact info so Xcel can reach you about past due bills before disconnecting service.
Staying current on your account is key to avoiding fees, penalties,
Xcel Energy – Understanding Your Bill
FAQ
What is the phone number for Xcel Energy Pampa Texas?
How do I make a one-time payment on Xcel Energy?
How do I get a copy of my Xcel Energy bill?
How can I pay my Xcel Energy Bill online?
To pay your Xcel Energy Bill online, visit xcelenergy.com and click on the link to BillMatrix. You can pay online by following these steps: Visit xcelenergy.com and click on the link to BillMatrix. Please note: There is a $3.45 transaction fee that applies to both phone and online payments. The maximum payment allowed for each credit card transaction is $3,000.
How do payments to Xcel Energy’s bank accounts work?
Customers initiate the payments to Xcel Energy’s bank accounts through a series of steps linked to the billing system. The payments are posted electronically to the account numbers provided by the customers through the CTX addenda records included with the funds transfer.
How do I obtain Xcel Energy’s EFT bank account number?
To obtain Xcel Energy’s EFT bank account numbers, please email [email protected]. Have the account number available and note it on any payment documentation for all payment options. The hard copy invoice will be sent to you via U.S mail in the coming days.
Who can enroll in Xcel Energy ebill?
Any residential or business customer of Xcel Energy from any state can enroll in eBill. Accounts with more than one service address will need to be synchronized (to form one bill) before becoming eligible for eBill. E-mail [email protected] to request synchronization of multiple service addresses.
How do I send a remittance stub to Xcel Energy?
To send a remittance stub to Xcel Energy, include your account number (written on the memo line of your check) and send it via FedEx, UPS, or USPS overnight delivery to: Xcel Energy Attn: Remittance Processing 414 Nicollet Mall, 3rd Floor Minneapolis, MN 55401-1993. Overnight delivery contact phone number: 612.330.5593.
How do I Manage my energy bill?
Streamline your bill payment with plans to manage your monthly costs. Make it easy on your budget and spread your balance over six months. Stay on track with a clear installment schedule. Need help paying your energy bill? Check out the energy assistance programs and resources available to you.