How to Pay Your Xcel Energy Bill by Phone

If you’re an Xcel Energy customer looking to pay your utility bill, one convenient option is to call and make a payment over the phone. Paying your energy bill by phone is quick, easy and enables you to take care of this monthly task from the comfort of your home.

This article provides a step-by-step walkthrough on how to pay your Xcel Energy bill by phone using the Xcel Energy bill pay phone number. We’ll cover key information like the phone number to call, data needed, payment methods accepted, fees, and tips for a smooth payment process.

Xcel Energy Bill Pay Phone Number

To pay your Xcel Energy bill over the phone, simply call 1-800-895-4999. This toll-free number will connect you directly to the Xcel Energy automated payment system

It’s recommended to have your Xcel Energy bill handy so you have all required information ready before you call. Key details needed include:

  • Xcel Energy account number
  • Service address
  • Amount due
  • Payment method

Save the 1-800 number in your phone to quickly reference when needed. The automated phone payment system is available 24/7 so you can pay your Xcel bill whenever it’s convenient.

What Information is Needed to Pay by Phone

When you call 1-800-895-4999 to pay your Xcel Energy bill by phone, have the following information ready to input into the automated system:

  • Xcel Energy account number – This is a 10 digit number printed on your bill It is required to pull up your account and process payment

  • Service address – The address where your Xcel Energy service is active. Used to verify account details.

  • Amount due – The total payment amount you want to submit. Can pay full or partial balance.

  • Payment method – How you will pay the bill – credit/debit card or check.

  • Card details – If paying by card, have your card number, expiration date, and security code ready.

  • Checking account information – If paying via electronic check, have your routing and account numbers available.

Having all these details on hand will allow the payment process to go smoothly and quickly when you call the Xcel Energy bill pay phone number.

Accepted Payment Methods for Phone Payments

Xcel Energy offers a few different payment methods that can be used when paying your energy bill by phone:

  • Credit cards – Visa, Mastercard, American Express, or Discover cards are accepted.

  • Debit cards – Can also use debit/ATM cards associated with major credit card companies.

  • Electronic checks – Pay directly from your checking account by providing routing and account numbers.

  • Xcel Energy gift cards – Redeem gift card value towards your bill payment.

Whichever payment method you choose, have the necessary account information ready before calling. Credit/debit cards and electronic checks are the most commonly used options.

Payment Fees and Limits for Phone Payments

When paying your Xcel Energy bill by phone, be aware of the following fees and limits:

  • Credit/debit card payments have a $3.95 processing fee per transaction.

  • Electronic check payments do not have a fee.

  • Minimum phone payment accepted is $10.

  • Maximum payment is the full account balance due.

  • Payments post to your account immediately after phone call completes.

So if possible, paying by e-check allows you to avoid extra fees and pay however much you need up to your full balance.

Step-by-Step Guide to Paying by Phone

Follow these simple steps to complete the payment process when you call 1-800-895-4999 to pay your Xcel Energy bill:

  1. Call 1-800-895-4999 and select the “Pay By Phone” option.

  2. Enter your 10-digit Xcel Energy account number when prompted.

  3. Verify the service address associated with your account.

  4. Enter payment amount when asked. Say full balance or custom partial payment.

  5. Select payment method – credit/debit card or electronic check.

  6. Provide necessary card or bank account details for payment method.

  7. Follow prompts to review and verify payment information.

  8. Receive payment confirmation number at end of call.

  9. Payment will post to your account immediately.

And that’s it – by following these steps you can easily pay your Xcel Energy bill over the phone in minutes using the automated payment system!

Payment Reminders and Auto-Pay

If you want to stay on top of bills without having to manually pay each month, Xcel Energy offers two options:

  • Payment reminders – Receive reminder alerts before your bill is due via email, text, or phone.

  • Auto-pay – Set up recurring automatic payments from your bank account each month.

Both of these can be managed online or by calling Xcel Energy customer service. Reminders and auto-pay help avoid late payments and service interruptions.

Other Ways to Pay Your Xcel Bill

In addition to paying by phone, Xcel Energy provides other payment options if you prefer:

  • Online – Pay through your MyAccount at xcelenergy.com or via the mobile app.

  • Mail – Send a check or money order with your bill stub.

  • In person – Pay at an authorized payment center or kiosk.

  • Automatic bank draft – Monthly auto-payments from your bank account.

Use the pay method that is most convenient each month – over the phone, online, by mail or in person.

Xcel Energy Bill Pay Phone Number

You Can Now Connect Your Xcel Energy Account To Alexa

FAQ

How do I pay my Xcel bill over the phone?

To pay your bill via credit or debit card, you can choose from the following options: Online with a credit or debit card. From the mobile app. Via phone at 800-895-4999.

What is the phone number for Xcel Energy customer service?

If the name on the front of your bill is not that of a person or business who has payment responsibility, call Xcel Energy at 800-895-4999.

How many customers does Xcel Energy have?

Adrian Rodriguez is President of Xcel Energy’s New Mexico and Texas Southwestern Public Service Company (SPS), a wholly owned subsidiary of Xcel Energy Inc., that supplies retail electric utility services to 400,000 customers in eastern New Mexico and West Texas, in addition to wholesale power and interstate …

What is the grace period for Xcel Energy?

All customers who participate in either plan may opt-out of the program within 6 months (or choose to switch to the other pricing plan). After this initial 6-month grace period, customers must remain on the rate for a minimum of 12 months.

How can I pay my Xcel Energy Bill online?

To pay your Xcel Energy Bill online, visit xcelenergy.com and click on the link to BillMatrix. You can pay online by following these steps: Visit xcelenergy.com and click on the link to BillMatrix. Please note: There is a $3.45 transaction fee that applies to both phone and online payments. The maximum payment allowed for each credit card transaction is $3,000.

How much does it cost to pay Xcel Energy ebill?

Pay with a Credit or Debit Card We’ve partnered with BillMatrix to offer convenient, completely secure bill payments. A $3.45 transaction fee applies to each payment (Xcel Energy does not benefit from this fee). Pay Now View and Pay Online with eBill

How do payments to Xcel Energy’s bank accounts work?

Customers initiate the payments to Xcel Energy’s bank accounts through a series of steps linked to the billing system. The payments are posted electronically to the account numbers provided by the customers through the CTX addenda records included with the funds transfer.

Does Xcel Energy charge a transaction fee?

We’ve partnered with BillMatrix to offer convenient, completely secure bill payments. A $3.45 transaction fee applies to each payment (Xcel Energy does not benefit from this fee). Pay Now View and Pay Online with eBill Go paperless, pay directly from your checking account, and even set up email alerts and recurring payments. Enroll in Auto Pay

What are Xcel Energy payment limits?

Payments have transaction limits of $1,000/transaction. Non-residential type customers are those customers not on a residential rate. Payments have transaction limits of $250,000/transaction. All credit/debit card types allow a maximum of 25 credit/debit card payments in a 28-rolling-day period per Xcel Energy account, per credit/debit card.

How do I obtain Xcel Energy’s EFT bank account number?

To obtain Xcel Energy’s EFT bank account numbers, please email [email protected]. Have the account number available and note it on any payment documentation for all payment options. The hard copy invoice will be sent to you via U.S mail in the coming days.

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