As a leading electric and natural gas provider in Minnesota, Xcel Energy offers their customers a variety of options to pay monthly utility bills conveniently and securely.
In this comprehensive guide, we’ll walk through the different payment methods available to Xcel Energy customers in Minnesota, including paying online, through the mobile app, by phone, in person, and by mail.
Paying Your Xcel Energy Bill Online
The fastest and easiest way to pay your Xcel Energy bill is through their online account portal at xcelenergy.com.
To get started login to your account or register for a new one. Once logged in you can view your current balance, see previous statements, set up automatic payments, and make one-time payments.
Xcel Energy offers two online payment options:
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Bank Account – Pay directly from your checking or savings account. This instant payment option is free to use and posts to your account immediately.
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Credit/Debit Card – Visa, Mastercard, American Express and Discover cards are accepted. A $1.50 transaction fee applies for residential customers and a 2.2% transaction fee for business customers.
Online payments can be made 24/7, are fast and secure, and allow you to easily track payment history and manage all aspects of your Xcel account
Paying via the Xcel Energy Mobile App
In addition to the online portal, Xcel Energy offers a mobile app for iOS and Android.
The app provides the same account management and bill pay functionality as the website in a streamlined interface designed for your phone or tablet. Simply download the app, login to your account, and pay your bill anytime, anywhere.
Like online, you can pay via linked bank account or credit/debit card through the app. It’s the most convenient way to pay on-the-go!
Paying Your Xcel Bill By Phone
To pay your Xcel Energy bill over the phone, call 1-800-895-4999 and follow the prompts to make a payment.
You’ll need to have your full account number ready as well as payment details. For bank account payments, you’ll need your routing and account numbers.
Xcel Energy offers two phone payment options:
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Bank Account – Free payments directly from your checking or savings account.
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Credit/Debit Card – Visa, Mastercard, American Express and Discover accepted. A $1.50 transaction fee applies for residential customers and a 2.2% transaction fee for business customers.
The automated phone system is available 24 hours a day, 7 days a week for your convenience. Phone payments post instantly so your account stays current.
Paying Your Bill In Person
Xcel Energy maintains authorized pay stations throughout Minnesota where you can pay your bill in person with cash or money order.
Bring your paper bill or know your account number. A $1.50 transaction fee applies to each payment.
To find an authorized pay station near you, visit the Xcel Energy website and search the pay station locator map or call customer service.
In-person payments are accepted Monday-Friday during normal business hours. Pay stations are located at places like banks, credit unions, and food retailers for community convenience.
Paying Your Bill by Mail
If you prefer to pay your bill through the mail, send a check or money order along with your payment stub to:
Xcel Energy
P.O. Box 9477
Minneapolis, MN 55484-9477
Xcel Energy provides a pre-addressed return envelope with each paper bill for added convenience.
Just fill out your payment details on the stub, enclose your check or money order, and drop the envelope in the mail. Please allow 7-10 business days for mailed payments to process.
Payment Arrangements and Assistance
If you are having difficulty paying your Xcel Energy bill in Minnesota, they offer payment arrangements and assistance programs.
Payment arrangements allow you to pay your outstanding balance in multiple smaller installments over time. Contact Xcel Energy customer service to set up a customized payment plan.
They also offer programs like the Low Income Home Energy Assistance Program (LIHEAP) and Weatherization Assistance Program (WAP) to help qualifying customers.
Manage Your Account Online
In addition to flexible payment options, Xcel Energy provides online tools to help customers manage costs and save money.
You can analyze your energy usage, compare rates plans, enroll in budget billing for consistent payments, and get energy efficiency tips tailored to your home.
Access all these features and more when you register for an online Xcel Energy account. Take control of your utility expenses!
Exceptional Customer Service
At Xcel Energy, providing excellent customer service and ensuring uninterrupted service is a top priority.
If you have any questions or concerns about your Xcel Energy account in Minnesota, their local customer service team is here to help. Reach out by phone, email, chat, or stop by one of their conveniently located Customer Service Centers.
From online payments to payment arrangements, Xcel Energy offers options to suit your needs. Pay your bill easily so you can continue relying on the safe, reliable service that Xcel Energy provides.
Ways to Pay Your Bill
Weve partnered with BillMatrix to offer convenient, completely secure bill payments. A $3.45 transaction fee applies to each payment (Xcel Energy does not benefit from this fee).
Go paperless, pay directly from your checking account, and even set up email alerts and recurring payments.Learn More
Auto Pay means no late fees and no worries. Your payment will automatically post to your account on the due date and a withdrawl will be directed to the bank account you provide.Learn More
View your bill and pay online 24 hours per day at your bank site.Learn More
Call 1-800-895-4999 to make a one-time payment using your checking/savings account or debit/credit card.
Our automated phone system is a secure, hassle-free, cost-free way to make a one-time payment using a checking or savings account. You may also make a one-time payment over the phone using a credit card.
Please be prepared with the following information:
- Your complete account number
- If you plan to use a checking or savings account youll need the routing transit number (identifies your bank, credit union, or financial institution) as well as your checking or savings account number
Our pay-by-phone option is not available for automatic recurring payments. To take advantage of automatic recurring payments, please sign up for eBill or Auto Pay.
You can pay your energy bill in person at any of our convenient Pay Stations. Heres what you need to know:
- Youll need to provide your Xcel Energy account number or your bill stub
- You may choose to pay using cash or a money order
- If you have more than one Xcel Energy bill, you can pay them all with a single money order
- A transaction fee of $1.50 applies for each bill paid
Send your payment, along with the payment stub, to:
Xcel Energy P.O. Box 9477 Minneapolis, MN 55484-9477
We include a pre-addressed return envelope with your monthly bill. To pay your bill via U.S. mail, enclose your payment and bill stub, add a stamp, and drop it in the mailbox. Misplaced your return envelope? It happens. Simply mail your payment and bill stub to the address above.
Go paperless, pay directly from your checking account, and even set up email alerts and recurring payments.Learn More
Auto Pay means no late fees and no worries. Your payment will automatically post to your account on the due date and a withdrawl will be direted to the bank account you provide.Learn More
View your bill and pay online 24 hours per day at your bank site.Learn More
Call 1-800-895-4999 to make a one-time payment using your checking/savings account or debit/credit card.
Our automated phone system is a secure, hassle-free, cost-free way to make a one-time payment using a checking or savings account. You may also make a one-time payment over the phone using a credit card.
Please be prepared with the following information:
- Your complete account number
- If you plan to use a checking or savings account youll need the routing transit number (identifies your bank, credit union, or financial institution) as well as your checking or savings account number
Our pay-by-phone option is not available for automatic recurring payments. To take advantage of automatic recurring payments, please sign up for eBill or Auto Pay.
You can pay your energy bill in person at any of our convenient Pay Stations. Heres what you need to know:
- Youll need to provide your Xcel Energy account number or your bill stub
- You may choose to pay using cash or a money order
- If you have more than one Xcel Energy bill, you can pay them all with a single money order
- A transaction fee of $1.50 applies for each bill paid
Send your payment, along with the payment stub, to:
Xcel Energy P.O. Box 9477 Minneapolis, MN 55484-9477
We include a pre-addressed return envelope with your monthly bill. To pay your bill via U.S. mail, enclose your payment and bill stub, add a stamp, and drop it in the mailbox. Misplaced your return envelope? It happens. Simply mail your payment and bill stub to the address above.
Sign In to My Account
- View and pay your bill
- Track energy use
- Sign up for outage alerts and notifications
- Download the mobile app
Xcel Energy – Understanding Your Bill
FAQ
How to pay Xcel Energy bill by phone?
What number do I call to pay my Minnesota energy bill?
What is the phone number for Xcel Energy credit?
How many customers does Xcel Energy have?
How do payments to Xcel Energy’s bank accounts work?
Customers initiate the payments to Xcel Energy’s bank accounts through a series of steps linked to the billing system. The payments are posted electronically to the account numbers provided by the customers through the CTX addenda records included with the funds transfer.
How can I pay my Xcel Energy Bill online?
To pay your Xcel Energy Bill online, visit xcelenergy.com and click on the link to BillMatrix. You can pay online by following these steps: Visit xcelenergy.com and click on the link to BillMatrix. Please note: There is a $3.45 transaction fee that applies to both phone and online payments. The maximum payment allowed for each credit card transaction is $3,000.
How do I obtain Xcel Energy’s EFT bank account number?
To obtain Xcel Energy’s EFT bank account numbers, please email [email protected]. Have the account number available and note it on any payment documentation for all payment options. The hard copy invoice will be sent to you via U.S mail in the coming days.
How do I send a remittance stub to Xcel Energy?
To send a remittance stub to Xcel Energy, include your account number (written on the memo line of your check) and send it via FedEx, UPS, or USPS overnight delivery to: Xcel Energy Attn: Remittance Processing 414 Nicollet Mall, 3rd Floor Minneapolis, MN 55401-1993. Overnight delivery contact phone number: 612.330.5593.
How can I Stay on track with my energy bill payment?
Stay on track with a clear installment schedule. Need help paying your energy bill? Check out the energy assistance programs and resources available to you. Have your bill payment automatically deducted so your payments will always be on time. Navigate our interactive bill, click through sections and pick up on details you may have missed before.
How do I Manage my energy bill?
Streamline your bill payment with plans to manage your monthly costs. Make it easy on your budget and spread your balance over six months. Stay on track with a clear installment schedule. Need help paying your energy bill? Check out the energy assistance programs and resources available to you.