How to Use Wellmark’s Online Bill Pay Feature to Make Payments Fast and Easy

Paying bills is a necessity we all have to deal with. But thanks to online bill pay, you can now pay your bills from anywhere without stamps, checks, or envelopes. Wellmark offers a convenient online bill pay feature for members that makes paying your medical bills fast and simple. In this article, I’ll walk you through everything you need to know to take advantage of Wellmark’s online bill pay and avoid late payments.

What is Wellmark’s Online Bill Pay?

Wellmark’s online bill pay allows members to view and pay their medical bills entirely online After logging into your Wellmark account at wwwwellmark.com, you can access the bill pay feature to securely pay any outstanding Wellmark medical bills with just a few clicks.

Online bill pay through Wellmark provides a number of advantages over traditional mail payments:

• It’s fast – Payments are delivered electronically, so there’s no waiting for checks to arrive in the mail Bills marked paid online are usually processed within 1-2 business days.

• It’s easy – The simple online interface lets you easily view any outstanding balances and make one-time or recurring payments.

• It’s secure – Wellmark uses advanced encryption and security measures to keep your billing information protected.

• It saves money – Online payments avoid the cost of stamps, paper checks, and gas for mail trips. There are no extra fees to use Wellmark’s bill pay.

• You can set up autopay – For bills that are the same each month you can opt for convenient autopay so payments are made automatically on the due date.

How to Access Wellmark’s Online Bill Pay

To start using Wellmark’s bill pay feature, you first need to log into your Wellmark account online. Here are step-by-step instructions:

1. Go to www.wellmark.com and click “Log In” at the top right.

2. Enter your username and password for your Wellmark account. If you don’t have an account yet, you can easily sign up on the website.

3. Once logged in, click on the “Billing & Payments” tab at the top.

4. Under the “Pay Bill” section, click on “Make a Payment.” This will open the full bill pay dashboard.

5. The dashboard will display any outstanding balances owed along with your most recent bills and claims. You can view details on each bill by clicking on it.

6. To make a payment, simply click the “Pay Now” button next to the bill amount and follow the payment prompts.

It only takes a few minutes to access the bill pay section each time you want to make a payment or check for new bills. The Wellmark website and mobile app also offer easy account access.

Making One-Time Payments Online

For individual bills you need to pay manually each month or one-time medical expenses, the process for paying online with Wellmark only takes a few clicks:

1. Select the bill you want to pay by checking the box next to it.

2. Click the “Pay Selected Bill(s)” button.

3. On the payment page, confirm the Total Balance Due and enter the Payment Amount (the balance due will pre-populate if paying in full).

4. Select which credit card or bank account you want the payment to come from.

5. Click “Continue.”

6. Review the final payment details and click “Submit Payment” to complete.

The great thing about one-time online payments is the flexibility. You can pay the full balance, make a partial payment, split payments between different cards/accounts, or easily adjust the payment amount anytime before submitting.

Setting Up Automatic Payments

While the one-time payment option works well for medical bills that vary each month, you may want to enroll in autopay for bills that are the same fixed amount each period. This guarantees they get paid on time without having to remember.

Here’s how to set up autopay through Wellmark’s bill pay system:

1. Locate the bill you want to autopay and check the box next to it.

2. Click on the “Automatic Payment” button.

3. Choose the date you want payments to be made each period. You can select any date between the 1st and 28th of the month.

4. Pick the credit card or bank account to use for autopay payments.

5. Confirm your enrollment details and click “Save Changes.”

Now Wellmark will automatically deduct the payment amount on the date selected each billing cycle. You can still view upcoming scheduled payments and change payment dates or amounts anytime through your account.

Viewing Payment History and Bill Details

Your Wellmark online account makes it easy to monitor payment activity and access bill history:

• The bill pay dashboard lists your most recent paid and unpaid bills.

• Click “View Payment History” to see details on past online payments and autopay activity.

• Expand any individual bill to view the PDF copy of the statement, payment due date, amounts covered vs. your responsibility, and a breakdown of the charges.

• You can also access and download PDFs of current and past bills and Explanation of Benefits statements through the “Documents” section.

Checking your Wellmark account periodically lets you quickly see the status of all your medical claims and bills in one convenient place.

Changing or Updating Payment Method

Over time you may need to update the credit card or bank account used for online bill pay as cards expire or accounts change. Here’s how to update your payment method for Wellmark:

1. Under the Bill Pay section, click on “Payment Methods.”

2. You can edit any current payment methods by clicking on them.

3. To add a new method, click the “Add New Card” or “Add New Account” button.

4. Enter the new card number or bank account information. Make sure the billing address is correct.

5. Click “Add” to save the new payment details.

All future online payments and scheduled autopays will now use the new payment method. You can remove old cards or accounts at this time too.

Getting Support with Wellmark Online Bill Pay

Wellmark aims to make its online bill pay system as user-friendly as possible. If you ever have trouble or questions while using their payment portal, take advantage of these support options:

• FAQs and Tutorials – Wellmark’s online support has detailed FAQs and step-by-step instructions for using the bill pay features.

• Live Chat – Chat in real-time with a Wellmark support agent during business hours for immediate assistance.

• Phone Support – Call 800-524-9242 to speak or get help from a Wellmark representative.

• Email – You can send secure messages to customer service and typically get a reply within one business day.

Wellmark provides top-notch support so you can feel confident using their online bill pay system. Don’t hesitate to reach out by phone, email, or chat whenever you need it.

Why You Should Make the Switch to Wellmark’s Online Bill Pay

Dealing with medical bills is complicated enough without the hassle of writing checks and going to the post office. Wellmark designed their online bill pay specifically to make managing and paying your health care expenses as quick and stress-free as possible.

Next time you have a Wellmark bill to pay, skip the paper check and mailing process. Instead, log into your account and leverage the ease of online bill pay. With just a few clicks, you can securely view your balance and submit electronic payments from anywhere, at any time. Once you experience the convenience, you may never go back to paying medical bills the old-fashioned way again!