Convenient Online Bill Pay Options for ProHealth Care Patients

As a patient of ProHealth Care, I was relieved to discover the easy online bill pay options available. Navigating medical bills can be confusing, but ProHealth Care offers a simple way to view statements and make payments 24/7 through their online patient portal. In this article, I’ll outline the benefits of paying your ProHealth Care medical bills online and walk through the registration and payment process step-by-step.

Why Choose Online Bill Pay?

Paying your ProHealth Care medical bills online provides several key advantages:

• It’s fast – Make secure payments in real time and avoid mail delays.

• It’s convenient – Pay anywhere, anytime online without making a trip to the billing office

• Go paperless – Reduce clutter and access statements digitally.

• View payment history – All bills and payments are stored online.

• Setup automatic payments – Set and forget recurring payments

• Avoid late fees – Pay on your schedule before the due date

• Flexible payment options – Use credit/debit card, checking or HSA account.

• Easy account management – Update personal and payment information.

How to Register for the Online Patient Portal

Registering for the ProHealth Care online patient portal is simple and only takes a few minutes. Follow these steps:

1. Go to www.prohealthcare.org and click “Pay Bill Online.”

2. Select “Pay Bill” under ProHealth Medical Group.

3. Click “Register Now” even if you already have a MyChart account.

4. Enter your account number, date of birth, and email address.

5. Create a username and password.

6. Agree to the terms and conditions.

7. Verify your email address and click “Submit Registration.”

8. You’re registered! You can now log in anytime to manage bills.

Making a One-Time Payment

Once registered, here are the steps to make a one-time medical bill payment:

1. Log into your account at www.prohealth.visitpay.com.

2. Locate the account balance or statement you wish to pay.

3. Enter the payment amount and select a payment method.

4. Click “Add” to move the bill to the payment cart.

5. Review the amount(s) in your cart and click “Checkout.”

6. Enter your payment details and submit the payment.

7. You’ll receive an emailed receipt confirming your payment.

It’s quick and easy to pay your ProHealth Care bills digitally in just a few clicks!

Setting Up Automatic Payments

For hands-free bill payment, you can enroll in auto-pay through the online patient portal:

1. Log in and click on “My Profile.”

2. Select “Auto Pay Accounts” from the menu.

3. Check the box to enable auto-pay.

4. Choose the date each month to withdraw payment.

5. Select which account balance to pay automatically.

6. Enter required payment information.

7. Click “Save.”

8. Payments will now process on the set date each month.

With automated payments, you can take bill payment off your to-do list!

Submitting Payment by Phone

If you prefer to pay your ProHealth Care bills over the phone, dial the billing office at (262) 928-4945. You will need to provide:

• Your name

• Date of birth

• Account number

• Payment amount

• Credit/debit card or bank account information

A representative will process your payment and provide a confirmation number. Payments by phone are available Monday-Friday from 8am-4:30pm.

Payment Plan Options

If you need help managing large medical bills, ProHealth Care offers no interest payment plans. Payment plans allow you to divide balances into more affordable monthly payments. To enroll, contact the billing office at (262) 928-4945. Options include:

• 3 month payment plan
• 6 month payment plan
• 12 month payment plan

A representative can explain available plans and terms based on your account balance. Taking advantage of a payment plan helps make bills more budget-friendly.

Financial Assistance Programs

In addition to online bill pay and payment plans, ProHealth Care offers financial assistance programs for patients undergoing hardship:

• Financial assistance – Reduced-cost care based on income.

• Charity care – Fee reduction for patients below 200% of poverty level.

• Catastrophic charity care – Assistance for large medical bills.

Visit prohealthcare.org/financial-assistance to learn more about eligibility and how to apply. These programs provide vital support.

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