For customers of certain cable, internet, and phone providers like enTouch, Astound, RCN, Grande, and Wave, www.entouch.net offers a convenient online portal to view and pay your bill. The website www.entouch.net allows customers to access their account, analyze usage, make payments, set up autopay, paperless billing, and more. With an easy-to-use interface and range of account management features, www.entouch.net is a valuable resource for customers.
Overview of Www.Entouch.Net
Www.entouch.net is the online account management portal for customers of enTouch Systems and its family of brands like Astound, RCN, Grande, and Wave. These providers offer bundled services for cable TV, high-speed internet, phone, and home security across multiple states.
The Entouch portal allows customers to securely access their account, view billing details make payments manage services, and more. By registering at www.entouch.net, customers can take control of their account online or via the mobile app rather than calling customer service.
Key features offered through wwwentouchnet include
- View itemized monthly bills
- Payment history and statements
- Manage autopay enrollment
- Setup paperless e-billing
- Add/change services
- Troubleshoot issues
- TV channel lineup and guide
- Usage analysis for internet data
- Confirm tech visit appointments
- Access customer support
The portal is available on both desktop and as a mobile app for iOS and Android for convenience. Customers can pay their bill online with credit/debit cards, bank accounts, or stored payment methods.
Registering for an Online Account
To begin using www.entouch.net, customers first need to register for an online account. The registration process only takes a few minutes. You will need your account number and an active internet connection.
Here are the steps to register:
- Go to www.entouch.net and click “Create Account”
- Enter your account number and billing zip code
- Accept the terms and conditions
- Create your username and password
- Provide an email address and security question
- Verify your registration through a confirmation email
Once registered, you can log in to www.entouch.net with your username and password. The portal allows each account to set up multiple user profiles, so family or roommates can each manage services.
Viewing and Paying Your Bill Online
One of the most useful features of www.entouch.net is the ability to view and pay your monthly bill online. By logging into your account, you can view your current bill amount, see an itemized breakdown of charges, analyze your usage trends over time, and make a payment.
The detailed billing section shows each service and associated fees. This allows you to understand exactly what you are being charged for cable TV packages, equipment rentals, internet data usage, phone and taxes/fees. You can view PDF copies of your statements going back 12 months.
When ready to pay your bill, you can make secure online payments by credit/debit card or from a bank account. You can setup recurring autopay or make one-time payments. Payment history is also available to see past payments made on your account.
Managing Services and Settings
In addition to billing, www.entouch.net allows customers to manage their services and account settings. You can add or change your cable TV programming, adjust internet speed tiers, manage phone features, and more.
Other handy account management features include:
- Updating billing name, address, and contact info
- Setting up paperless e-bills to replace mailed statements
- Scheduling reminders for when your bill is due
- Submitting meter readings if required
- Signing up for budget billing to even out monthly costs
- Reviewing service call history and scheduling visits
By managing your services and preferences directly through www.entouch.net, you can modify your account based on your needs and avoid lengthy calls to customer service.
Getting Support for Your Account
While www.entouch.net allows you to manage nearly all aspects of your account online, you can still contact customer support if needed. The website provides several options for getting help:
- Live chat for instant assistance during business hours
- Submitting support tickets to track issues
- Browsing the FAQ knowledgebase for self-help
- Scheduling a callback from customer service
- Connecting to support over the phone
Support agents can help with questions on billing, fixing service problems, using website features, installation appointments, or any other issues. The portal also displays open network outages in your area so you can quickly see if an outage has been reported.
Convenient Online Access with Www.Entouch.Net
Give us a call!
Make payments through our automated phone system.
We accept one-time credit or debit card payments from Visa, MasterCard, Discover, and American Express.
Call 1-800-427-8686 to make a payment through our automated phone system or to speak with a customer service professional.
Find the option that meets your needs
You can pay your bill right from your computer by accessing your Self care account.
Simply register online to view and pay your bill. You can make one-time payments or set up automatic monthly payments directly from the checking account of your choice.
Note: A payment processing fee applies to one-time payments.
How to View your eBill in TouchNet
How do I sign up for a new Entouch account?
PLEASE NOTE: If you do not already have an Entouch account, you’ll need to click the ‘Sign Up’ link below to create a new account. You’ll be asked for your account number and PIN, which can be found at the top of your bill to complete the sign up process.
What is EnTouch Systems?
EnTouch Systems is a full-service provider of broadband, TV, voice, security and home automation services over its own robust fiber-optic network. They serve residential and commercial customers in the Greater Houston area. Since 1996, EnTouch Systems has made great customer service its number one priority.
How do I contact Entouch wireless customer support?
To contact enTouch Wireless Customer Support, please use their official number: 1-866-488-8719. The LG K30 is an incredible device with a solid build consisting of a glass front, plastic back, and frame.
Does Entouch offer a free phone?
FREE PHONE OFFER only valid with qualifying NEW Tribal Lifeline or California LifeLine enrollment. Offer not available for existing enTouch Wireless customers. Customers who do not qualify for a free phone will be provided a free SIM card. OFFERS MAY VARY BY LOCATION and service may not be available in all areas.