Having reliable access to clean water is essential, but paying the water bill is less exciting. For customers of the Water & Wastewater Authority of Wilson County in North Carolina, several easy payment options are available Read on to learn how you can quickly and conveniently pay your Wilson County water bill.

The Water & Wastewater Authority of Wilson County (WWAWC) provides water and sewer service to around 7500 customers in the more rural areas of Wilson County, NC. They are dedicated to supplying high-quality water at reasonable rates

When your water bill arrives, you want to pay it on time to avoid late fees or service disruption. But you also want a simple, fast payment process. Here are the ways Wilson County water customers can pay their bill:

Pay Online

For fast, secure online bill payment 24/7, use the WWAWC online payment portal. You can opt for one-time payment with no registration, or set up an account. Benefits of creating an account include:

• View payment history
• See consumption patterns
• Set up AutoPay for recurring payments
• Pay by text
• Receive bill reminders

To make a one-time payment:

• Go to One Time Online Payment
• Enter your account number and exact amount due
• Enter your credit/debit card info
• Payment posts instantly

To create an account

• Go to Online Bill Pay
• Select “New user” to set up your account
• Register with your account number, email, password
• Explore features like AutoPay, paperless billing, etc.

Online payments directly from your bank account or linked card are the fastest, most convenient way to pay. There are no fees for online payment.

Pay by Phone

You can pay your Wilson County water bill easily over the phone by calling 615-449-2951 and selecting option 1. Have your account number handy. Enter all digits except the decimal point.

A customer service rep will assist you in making a credit card payment over the phone. There are no extra fees or charges to pay by phone.

Pay by Mail

If you prefer to pay by check or money order, simply mail your payment to:

Water & Wastewater Authority of Wilson County
PO Box 5005
Lebanon, TN 37088

Include your payment stub from the bill. Allow 5-7 business days for delivery to avoid late fees.

Pay in Person

You can visit the WWAWC office at 680 Maddox Simpson Parkway in Lebanon, TN and pay your water bill in person with cash, check or money order. The drive-through window is open 8am-4:30pm Monday-Friday. A drop box is also available after hours.

Bank Draft

For automatic bill payment, sign up for monthly bank draft. On the due date each month, the amount due will be drafted from your chosen checking or savings account. Download the Authorization form and submit it with a voided check.

Bank draft ensures you never miss a payment or deal with late fees again. You still receive a monthly statement for your records.

Financial Institution Bill Pay

Many banks and credit unions offer online bill pay services you can use to pay your Wilson County water bill. However, payments may take 5-7 days to reach the WWAWC, so online options are faster. If using bank bill pay, schedule the payment well in advance of the due date.

Payment Addresses:

Mail:
WWAWC
PO Box 5005
Lebanon, TN 37088

In person:
WWAWC Office
680 Maddox Simpson Pkwy
Lebanon, TN 37090

The WWAWC offers various ways to pay your water bill conveniently online, by phone, mail, or in person. Online bill payment posts instantly, while mailed payments require extra time. Choose the option that suits your needs and say goodbye to bill payment hassles!