Tracking and paying utility bills every month can feel like a chore Mailing in payments, remembering due dates, potential late fees – it adds hassle to your life Willmar Municipal Utilities aims to make bill payment quick and easy for customers through online and in-person options.
Willmar Municipal Utilities provides electricity, water, and wastewater services to over 8000 residential and business customers in Willmar, MN and surrounding Kandiyohi County. Read on to understand the various bill pay choices available.
Overview of Willmar Municipal Utilities
Willmar Municipal Utilities (WMU) is a municipal utility owned by the City of Willmar. Formed in 1979, WMU provides essential electric water and wastewater services to the Willmar area supporting commerce, industry, and quality of life.
WMU operates the Willmar power plant generating electricity in an environmentally responsible manner. They maintain 150 miles of power lines, 250 miles of underground electric cable, and over 8000 electric meters.
On the water side, WMU provides over 1.5 billion gallons of clean, safe drinking water annually. This is supported by 2 water towers, 5 wells, and a treatment plant processing 2.5 million gallons per day.
Online Bill Pay Through SmartHub
The fastest and most convenient way for customers to pay their WMU bill is through SmartHub, the online self-service portal.
SmartHub provides a simple interface to:
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View current monthly bills
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See account history and usage
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Make one-time payments
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Set up recurring auto-pay
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Report outages or service issues
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And more!
To pay online with SmartHub:
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Go to wmu.smarthub.coop
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Click “Pay Bill”
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Enter your account number and last payment amount
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Select a payment amount and submit your payment
Payments through SmartHub can be made via credit/debit card, bank account, or e-check.
Pay by Phone 24/7
In addition to SmartHub, WMU offers a pay-by-phone option for quick bill payment. Call 1-877-932-2639 anytime to use the automated phone system.
After dialing, simply follow the prompts to:
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Enter your Willmar Utilities account number
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Select the amount you wish to pay
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Provide credit/debit card details to process the payment
The phone payments are processed instantly to avoid late fees.
Auto-Pay and Paperless Billing
For maximum convenience, SmartHub allows customers to enroll in monthly auto-pay. This automatically pays your balance around the due date each month.
You can also opt-in to paperless billing to receive bills digitally and reduce waste. Manage these options by logging into your SmartHub profile and updating preferences under “My Profile”.
Pay In-Person at Drop Boxes
For customers preferring to pay in-person, WMU provides multiple drop box locations around Willmar for check/cash payments:
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WMU office – 700 Litchfield Ave SW
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CashWise Foods – 1300 5th St SE
Payments left in drop boxes before 5:00 PM on business days are applied same-day.
Avoid Late Fees and Disconnection
Paying utility bills on time avoids penalties. WMU charges a 1.5% late fee on balances not paid within 25 days of the billing date.
Accounts 60+ days past due are subject to electric service disconnection. Paying promptly by the due date, whether online, phone, or in-person, helps customers stay current.
Get Support by Phone, Email, or In-Person
In addition to bill pay options, WMU provides customer support:
- By phone at 320-235-4422 during business hours
- Email support at [email protected]
- In-person at the WMU office located at 700 Litchfield Ave SW
Contact WMU by your preferred method for any account or payment questions.
Convenient Payment Choices for Busy Lives
Juggling utility bills each month adds stress. WMU aims to simplify bill payment through options like SmartHub online payments, pay-by-phone, drop boxes, and auto-pay enrollment.
Combined with excellent customer service, WMU provides the convenience and reliability Willmar-area homeowners and businesses deserve. Pay your WMU bill when and how you want while ensuring uninterrupted electric, water, and wastewater services.
Summary of WMU Bill Pay Options
| Payment Method | How It Works |
|---|---|
| SmartHub Online | Pay any amount immediately via wmu.smarthub.coop. Use credit/debit card or bank account. Enroll in auto-pay. |
| Pay-by-Phone | Call 1-877-932-2639 and use automated system to pay from your credit/debit card. |
| Drop Boxes | Place check/cash payments in drop boxes at WMU office or Cashwise. Applied same-day if before 5PM. |
| In-Person | Visit WMU office at 700 Litchfield Ave SW during business hours to pay. |
Choose the option that fits your needs each month for paying your Willmar Municipal Utilities bill conveniently.
Partner Testimonial – David Baker, Willmar Municipal Utilities – Minnesota
FAQ
Where can I pay my utility bill in Huntsville Alabama?
Does Willmar Municipal utilites offer payment options?
Willmar Municipal Utilites has converted to a new utility billing software. The payment options that you currently use are no longer available. Click to view our new payment options.
Why should I choose Willmar Municipal Utilities?
Willmar Municipal Utilities provides safe, reliable & quality utility services at competitive rates for their customers.
How do I access my municipal online payments account?
Simply dial 1-877-932-2639 and follow the prompts. Account number needed. Click here to access your Municipal Online Payments account to check usage or view history
How do I make a credit card payment at WMU?
Enjoy the convenience that many WMU customers utilize for free. Choose from checking or savings. Click here for the form or call our office at 320-235-4422 for more information. Use our automated phone system to make a credit card payment. Simply dial 1-877-932-2639 and follow the prompts. Account number needed.