How to Pay Your Widefield Water and Sanitation Bill Online

Paying your water and sewer bill is an essential part of being a responsible homeowner or renter. The Widefield Water and Sanitation District (WWSD) serves over 18,500 water customers and 14,500 wastewater customers in the Widefield area of Colorado Springs, Colorado. They make paying your bill quick and easy through online bill pay. Here’s what you need to know about paying your Widefield water and sewer bill online.

Why Pay Your Widefield Water Bill Online?

Paying your WWSD bill online through their website offers several advantages

• It’s fast and convenient. You can pay in just a few minutes anytime, day or night. No need to mail in a payment or drive to the WWSD office during business hours

• Multiple payment options. You can pay by credit card, debit card or electronic check.

• Payment confirmation. You get instant confirmation that your payment was received.

• View payment history. You can see your past water and sewer payments in one convenient place.

• Auto-pay setup. You can opt to have your bill paid automatically each month.

• Receive email reminders. Get an email when your bill is ready so you don’t forget.

• No fees. WWSD does not charge any fees for online payments.

Paying online helps you avoid late fees, service disruption and other headaches. It’s the best way to pay for most WWSD customers.

How to Pay Your Widefield Water Bill Online

Paying your Widefield water and sewer bill online is easy. Just follow these steps:

1. Go to the WWSD website. Visit www.wwsdonline.com.

2. Click on “Pay My Bill.” This link is at the top of the homepage.

3. Log in to your account. If you already have an online account, enter your username and password. If you don’t have an account, click “New users register here” to set one up.

4. View your bill. Your current balance due will be displayed. Click “Pay Now.”

5. Enter payment info. Select your payment method and enter the necessary info like card number, security code, etc.

6. Confirm payment. Carefully review the payment info before submitting.

7. Get confirmation. You will receive a confirmation page and email after the payment goes through.

It’s that simple! The whole process takes just a few minutes. You can repeat these steps each month to pay your bill.

Setting Up Auto-Pay

For maximum convenience, consider setting up auto-pay through the WWSD website. This automatically pays your water and sewer bill each month directly from your credit card or bank account.

To set up auto-pay:

1. Log into your WWSD online account.

2. Click on “AutoPay Program.”

3. Select whether to pay by credit/debit card or bank account.

4. Enter your payment info.

5. Choose what day of the month to make the payments.

6. Review and submit the request form.

Once auto-pay is activated, you don’t have to do anything else. Your bill will be paid on time every month automatically.

What If I Have Trouble Paying Online?

Paying your Widefield water and sewer bill through the WWSD website is typically quick and easy. But technical issues can occasionally come up. Here’s what to do if you have trouble with your online payment:

• Refresh your browser. This clears any temporary glitches.

• Try a different web browser. Switch from Chrome to Firefox or vice versa.

• Clear your browsing history/cache. This wipes out anything interfering with the site.

• Contact WWSD. If online payment still fails after trying the above, call 719-390-7111 for assistance during business hours or email [email protected].

• Pay over the phone. You can make a payment via the automated phone system at 719-390-7111 or by speaking with a customer service representative.

• Mail in a payment. As a last resort, you can mail your payment to 8495 Fontaine Blvd, Colorado Springs, CO 80925. Just make sure it arrives by the due date to avoid late fees.

With a few simple troubleshooting steps, you should be able to resolve any issues that arise and pay your Widefield water bill online.

Payment Assistance Programs

If you are having long-term difficulties paying your Widefield water and sewer bill, assistance programs are available:

• Payment arrangements. WWSD allows payment plans to spread out your balance over multiple months.

• Leak adjustment. You may qualify for a billing adjustment if you had a qualifying water leak.

• Low-income discount. Income-qualifying customers can get a 20% discount on their WWSD wastewater service fees.

Contact WWSD to learn more about these bill assistance options if you are struggling to keep up with payments.

Benefits of Paying Your Bill

Paying your Widefield water and sewer bill fully and on time provides important benefits:

• Avoid service disruption from non-payment

• Prevent late payment fees being added to your account

• Maintain positive payment history and credit rating

• Keep water and sewer services functioning properly

• Ensure fire hydrants and emergency water access

• Contribute your fair share to maintaining water infrastructure

By paying your bill online and on time every month, you’re doing your part to keep Widefield’s water and sewer services operating smoothly for your household and the whole community.

Paying your Widefield water and sanitation bill online is the best way for most customers to pay conveniently and avoid late fees. Just visit www.wwsdonline.com, log into your account, view your bill, and submit payment by credit/debit card or electronic check in a few quick clicks. Consider setting up auto-pay for maximum ease. If you have payment difficulties, contact WWSD about possible bill assistance programs. Paying your bill fully and on time has many benefits for your household and the community. So be sure to pay your Widefield water and sanitation bill online each month.