Having the lights go out because you can’t afford the power bill is a crisis no one should have to face But many households struggle to cover the cost of electricity along with other essential expenses If you are having trouble paying your electric bill, there are programs and organizations that may be able to help.
Paying for electricity is not optional for most households. Letting bills go unpaid can lead to service shut offs, fees and damage to your credit. Fortunately assistance is available if you meet eligibility criteria. Here are some of the main options to get help with power bills when funds run short.
Federal LIHEAP Program
One of the largest utility assistance providers is LIHEAP, which stands for Low Income Home Energy Assistance Program. LIHEAP is funded by the federal government and administered by states, local governments and nonprofits.
To get help from LIHEAP with your electricity bill, you must meet certain income qualifications. There are also resources for weatherizing homes to improve energy efficiency. LIHEAP aid can include:
- One-time grants to pay energy bills
- Crisis assistance to avoid shut offs
- Free home energy efficiency improvements
LIHEAP funds are limited, so apply as early as possible once the program year opens. You can find local agencies to get LIHEAP services by state on the Benefits.gov website or by calling 1-866-674-6327.
State and Local Programs
Along with LIHEAP, many states and cities have their own assistance programs for utility bills. These help fill the gaps for those who may not qualify for federal LIHEAP. Some examples of state and local electric bill help include:
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Home Energy Assistance Program (HEAP) – Oregon
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Low Income Assistance Programs – Georgia
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Utility Assistance Program – Houston
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Keep the Heat On – Michigan
Check with your state or city utility commission to find all the electric bill assistance available in your area. Local nonprofit agencies also often have utility grant programs.
Energy Utility Company Assistance
Look into what payment help and special discounts your electric company provides. Most have programs for seniors, people with disabilities, veterans, and low-income households.
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Payment plans – Many utilities allow arranging a monthly payment plan to pay down a past due balance. This helps avoid disconnection of service.
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One-time grants – Some electric companies offer one-time energy grants to cover a current bill. Income limits apply.
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Reduced rates – You may qualify for a discounted utility rate if you meet certain criteria.
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Budget billing – This allows you to pay a fixed amount each month based on average usage to help stabilize electric costs.
Check your monthly electric utility bill or call customer service to ask about assistance programs.
Church and Nonprofit Assistance
Many churches, charities, and nonprofits provide utility grants for those in need. Organizations like The Salvation Army, Catholic Charities, United Way, and Lutheran Social Services can help pay electric bills along with other basic needs.
Local food banks, family crisis agencies, veterans groups, and houses of worship may also have funds to cover an emergency electric bill. Dialing 2-1-1 can connect you with nonprofit assistance in your area.
Government Financial Assistance Programs
Some government programs provide money for necessities like utility bills along with other living expenses. If qualified, the extra funds can be used to maintain electric service. Options include:
- Temporary Assistance for Needy Families (TANF)
- Supplemental Security Income (SSI)
- Social Security Disability (SSDI)
- Housing assistance programs
Visit Benefits.gov or your state or local human services office to learn more about financial help programs you may be eligible for.
Budgeting and Saving Resources
As well as direct utility bill assistance, some organizations provide programs to help households better budget for electricity costs. These include:
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Financial literacy classes
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Budget planning guidance
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Apps to track utility spending
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Tips to save electricity and lower bills
Getting your overall finances on track can help keep the power flowing even with limited income.
When All Else Fails
If you still face electric service shut off after exhausting the above programs, as a last resort you may need to rely on resources like:
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Borrowing from family or friends
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Using credit cards or short-term loans
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Pawning or selling assets
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Temporary work to earn quick cash
Avoid unsafe options like forgoing medications or skipping meals. If you receive a disconnection notice, contact the utility immediately to see if an extension is possible. But the safest approach is getting back on stable financial ground over time with planning and help.
Who is Eligible for Utility Assistance?
While income criteria varies by program, most electric bill help targets households at or below 200% of the federal poverty level. Seniors, people with disabilities, children and veterans often get priority. Check guidelines for the programs in your area.
Other Common Assistance Questions
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What if I rent and utilities are included? Some programs help renters talk to landlords about granting flexibility on rent to keep essential utilities on.
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Where do I apply for help? Start with the LIHEAP website Benefits.gov or dial 2-1-1 to find local agencies taking applications.
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What documents do I need? Proof of income, ID, utility bills and Social Security numbers for the household.
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How long does assistance last? Programs like LIHEAP offer one-time grants. Some others provide ongoing monthly utility discounts.
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Can I get help with a past due balance? Yes, many assistance programs can help pay part or all of an overdue electric bill to help restore service.
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What if I use an alternate fuel like propane? LIHEAP now helps low-income households with heating costs beyond just electricity and gas utility bills.
Don’t Let the Lights Go Out
Having electricity is not a luxury – it is a basic necessity. If you are struggling through a tough time financially, know there are public and private assistance options so you can keep the power on. With help from LIHEAP, nonprofits, churches, utilities and government programs, you can maintain electric service for lighting, appliances and heating or cooling.
Many of the assistance programs are available across the U.S. Visit Benefits.gov or call 2-1-1 to find organizations offering utility bill help near you. Working together, we can keep the lights on for households who need extra support to cover essential utility costs. Small contributions from many sources can get through the darkest times.
Find out if you are eligible for WAP and apply
For home improvements that save money on energy, you may qualify for help through the Weatherization Assistance Program (WAP).
Your eligibility for weatherization assistance depends on your income. Or you may qualify if you already receive benefits through a federal assistance program such as Temporary Assistance for Needy Families (TANF) or Supplemental Security Income (SSI). To see if you are eligible and how to apply, contact your states WAP office.
Find out if you are eligible for LIHEAP and apply
The Low Income Home Energy Assistance Program (LIHEAP) can help you pay your heating or cooling bills or get emergency services during an energy crisis.
You may be eligible for help with your energy bills based on your income. See if you qualify, how to apply, and where to get more information.
Explained: How to Get Help Paying Power Bill
FAQ
Can I get help with my electric bill in California?
What is the Southern California energy assistance program?
How can I get help paying my bills in Alabama?
What is emergency financial assistance for electric bills?
Emergency financial assistance for electric bills is provided by government programs at the federal and state level. This assistance helps vulnerable households keep their lights on. There is also help for paying heating bills, including free or low cost fuel or oil, that may be offered.
How can I get a grant to pay my utility bills?
To get a grant for paying utility bills, you can locate free grant money or seek emergency help from hardship funds. These funds may also help you pay a deposit to reconnect service. Priority is often given to seniors, the disabled, low income households, and single moms. All funds are limited and the application process varies.
How do low income families pay their utility bills?
Low income families have a number of emergency and long term assistance programs for paying their utility bills. Whether a payment plan or abatement from a utility company, grant from the LIHEAP program, or money from community action near you, various organizations try to help struggling customers keep their lights and electricity on.
Where can I find a local utility bill assistance program?
Local utility bill assistance programs are available from the LIHEAP Clearinghouse too. While the LIHEAP energy assistance program name may vary by state, there is still a free directory that help people find programs near them, in their state, county or utility provider.
How can I get relief for a past due utility bill?
Most utility companies and local municipalities try to help people keep their power on, therefore assistance for a hardship will be offered near you for paying utility bills, including electric, gas or lights. All these options, listed below, can offer relief for a past due utility bill.
How can low-income families save money on utility bills?
This program, a combination of LIHEAP and weatherization, helps low-income families reduce the monthly costs of their utility bills, making them easier to pay. To find assistance, locate a free window program for older homes. Regulations on Heating and Utility Disconnections are available in most states.