Convenient Ways to Pay Your White River Electric Bill

Paying your monthly electric bill should be simple fast and hassle-free. That’s why White River Valley Electric Cooperative (WRVEC) offers multiple payment options to fit every member’s needs and preferences. As a member-owned electric co-op serving over 36,000 meters across Missouri, White River aims to make bill payment as convenient as possible.

In this article, we’ll outline the various methods WRVEC members can utilize to pay their electric bills on time each month Whether you like to pay electronically, mail in payments, stop by an office, or use a third-party processor, White River has a solution for you Read on to learn about the payment options available and choose the one that works best for your lifestyle.

Pay Online with SmartHub

The fastest and most popular way WRVEC members pay their electric bill is online through SmartHub. As White River’s online member portal and mobile app, SmartHub provides secure 24/7 account access to manage payments and electric use.

To start, you’ll need to create a free SmartHub account and link your WRVEC account number. Once set up, you can:

• View your current electric usage and billing history
• Pay immediately with just a few clicks
• Set up automatic or future payments
• Go paperless with e-bills
• Report outages and access other account resources

With SmartHub, you can pay on your computer, tablet, or mobile device anytime. It only takes a minute to log in and process payments to avoid late fees. Over 50% of WRVEC members use SmartHub as their primary payment method due to the convenience and flexibility it provides.

Pay Online Without Logging In

If you don’t want to create a SmartHub account but still prefer the ease of online payments, WRVEC offers a fast Pay Now option. You’ll simply need to enter your 10-digit account number, service address, and payment details on the secure payment site. It takes just seconds to complete your transaction without logging into an account.

Pay Now is ideal for quick, one-time payments when you don’t need full account access. It ensures your electric bill gets paid on time without the hassle of checks, stamps, or driving to an office.

Pay by Phone

To speak with a representative and process bill payments over the phone, you can call WRVEC’s billing office at 1-417-335-9335 or toll-free at 1-844-923-2875 during regular business hours (Monday-Friday, 8am-5pm). You’ll just need to provide your account number, address, and payment details to the agent.

For after-hours payments, an automated pay-by-phone system is available 24/7 at the same phone numbers. Follow the voice prompts to enter your account and payment information using your phone’s keypad.

Whether you choose the automated system or prefer to talk to an agent directly, paying by phone only takes a few minutes. It’s a great option when you want quick, hassle-free bill payment without going online.

Pay by Mail

To send in physical payments by mail, simply use the payment stub and envelope included with your monthly paper bill. Just make sure to:

• Write your 10-digit account number clearly on the check or money order
• Make it payable to White River Valley Electric Cooperative
• Mail it at least 7-10 days before your due date

While not as fast as electronic payments, paying by mail is reliable and easy to do from the comfort of your home. The provided envelope eliminates the need to supply postage.

Pay In Person

If you prefer to pay your bill in-person, WRVEC has local office locations in Branson, Forsyth, and Crane:

Branson Office
Highway 76 Outside Branson
Branson, MO 65616

Forsyth Office
Highway 160 West
Forsyth, MO 65653

Crane Office
Highway 413 South
Crane, MO 65633

Offices are open Monday-Friday from 8am-5pm. When visiting to pay your electric bill, be sure to bring:

• WRVEC account number
• Service address
• Payment amount
• Preferred payment method (cash, check, credit/debit card)

In addition to bill payment, you can talk to our member services team about any other questions related to your electric service.

Explore Payment Assistance Programs

If you are struggling to pay your White River electric bill, payment assistance programs may be available to provide financial relief. WRVEC partners with the state to administer programs like:

• Energy Crisis Intervention Program (ECIP) – Helps pay past-due bills and avoid disconnection
• Low Income Home Energy Assistance Program (LIHEAP) – Helps pay a portion of winter heating bills

Contact our billing team to learn more about qualification requirements and how to apply for these assistance programs if needed.

Choose the Best Option for You

At White River Electric Cooperative, we make sure paying your monthly bill is hassle-free. Evaluate all of the payment methods and choose what works best for your needs:

• SmartHub for fast online payment 24/7
• Pay Now for quick payment without logging in
• Phone to speak with an agent or use the automated system
• Mail to send in physical checks/money orders
• In Person to talk to member services at a local office

No matter how you decide to pay, you can have peace of mind knowing your payment will process correctly before the due date. Contact a WRVEC representative if you have any questions about billing and payment programs. We’re here to help all members maintain reliable electric service.