Receiving your monthly Piedmont Natural Gas bill doesn’t have to be a hassle. Piedmont offers numerous ways for customers to easily view bills and make payments. You can pay online, by phone, by mail, or at authorized local businesses. Read on for full details about the various payment methods and locations available so you can choose the right option for you.
Overview of Piedmont Natural Gas Bill Pay
Piedmont Natural Gas makes it simple for over 1 million residential and business customers to manage monthly billing. When your bill is ready you will receive it by mail or paperless email. Then you can pay the balance due through
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Piedmont’s website and mobile app
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Automated phone system
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Standard mail
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Hundreds of authorized pay stations across NC, SC, TN
Piedmont offers secure online account access to easily check balances and make online payments anytime. You can also enroll in autopay or recurring payments. Phone and mail payments are always accepted as well. And partner retail locations provide many convenient walk-in spots to pay in person locally.
Sign Up for Paperless Billing
Go green and simplify bill payment by enrolling in Piedmont’s paperless billing. Just log into your account and update your settings.
Benefits include:
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Email delivery of bill vs. mail
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Access your statements online anytime
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Reduce clutter and waste
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Faster bill notification
You’ll receive an email when your new statement is ready to view and pay through your online account.
Pay Your Bill Online Using Piedmont’s Website
Paying at piedmontng.com is fast and easy with 24/7 account access.
Follow these steps:
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Log into your account.
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Under Billing & Usage, select Pay Bill.
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Choose a payment method and enter details.
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Select whether to pay full balance or a custom amount.
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Review payment info and submit.
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You’ll receive instant payment confirmation by email.
You can save payment methods for faster checkout in the future. Set up autopay here too.
Use the Piedmont Mobile App
Piedmont’s free mobile app allows you to manage billing and make payments on-the-go.
Key features include:
- Pay bills immediately
- View account balance and history
- Set up recurring payments
- Receive bill notifications
- Pay via Apple Pay or Google Pay
- Access billing help and support
Download the app for convenient billing tools at your fingertips anytime.
Pay Over the Phone
Piedmont’s automated phone system makes it easy to pay your bill by phone 24/7.
Simply call 800-752-7504 and select the pay bill option. You’ll need:
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Your 10-digit account number
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Type of payment (debit/credit card)
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Card number and security code
The payment will instantly process with no fees.
Mail Your Payment the Old-Fashioned Way
If you prefer to pay your bill via check or money order by mail, it’s still a simple process:
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Write your 10-digit account number on the payment.
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Make check or money order out to Piedmont Natural Gas.
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Mail to:
Piedmont Natural Gas
PO Box 1246
Charlotte, NC 28201-1246
Allow 5-7 business days for standard mail delivery and payment processing time.
Find Authorized Walk-In Payment Locations
For convenient in-person bill payment, Piedmont has partnered with hundreds of authorized pay stations including:
- Local grocery stores
- Pharmacies
- Gas stations
- Retailers
Simply bring your bill or account number. Pay by cash, check or money order. Find locations near you on Piedmont’s bill pay page.
You can also pay at any Walmart store nationwide. Payments post to your account within 2 business days.
Get Billing Help from Customer Service
If you have any questions or need assistance with your Piedmont Natural Gas bill, contact customer service by:
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Calling 800-752-7504
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Using the live online chat
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Emailing [email protected]
Friendly agents are available to help with billing details, payment arrangements, account maintenance, and more.
Choose the Ideal Payment Method for You
Managing your monthly Piedmont Natural Gas bill is quick and hassle-free. Optimize convenience through paperless billing, online payments, autopay setup, and phone payments. Or visit local pay stations in person.
With numerous options for where to pay your Piedmont Natural Gas bill, you can choose the way that fits best with your needs each month. Pay stress-free knowing there’s a solution for every schedule and preference.
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