5 Easy Ways to Pay Your American Express Bill

American Express offers various convenient payment options to settle your monthly credit card bill by the due date. This comprehensive guide examines how to pay an American Express bill online, through the mobile app, by phone, by mail or in person.

Overview of American Express

American Express is a global financial services company that issues credit cards and other payment products. As an Amex cardmember, you receive a monthly statement with your account charges and minimum payment due.

You must pay at least the minimum by the listed due date to avoid late fees, penalty APRs and potential negative credit impacts. Read on for the fastest ways to pay an American Express bill.

Pay Online

The easiest way to pay your Amex bill is through online account access on the American Express website:

  1. Go to americanexpress.com and log in to your account

  2. From the account overview page select “Pay Bill”

  3. Choose a payment amount – either minimum due or a custom amount

  4. Select a payment method – checking or savings account

  5. Review details and submit payment

Online bill pay is free, processed instantly, and helps you avoid mail delays. You can also view statements, check rewards points and manage account details online.

Amex Mobile App

Download the American Express mobile app for Android or iOS to pay bills on the go. The app allows you to:

  • Securely log in using fingerprint or face ID

  • Review account balances and recent transactions

  • Pay your bill via linked bank account

  • Set up push notifications for payment reminders

  • Store digital versions of your Amex cards

  • Access rewards, benefits and card offers

So download the app and pay in seconds anytime, anywhere.

Pay by Phone

Call the American Express Telepay phone number at 1-800-472-9297 to make a payment over the phone. Provide your:

  • 16-digit American Express card number

  • Payment amount

  • Bank account details

An automated system will guide you through the quick payment process. Phone payments are free and posted to your account immediately.

Mail a Check

To pay by mail, write your 16-digit Amex card number on the check or money order payable to American Express. Include your payment stub in the pre-addressed return envelope provided with your statement and mail to:

American ExpressP.O. Box 650448Dallas, TX 75265-0448

Standard mail takes 7-10 days to reach, so pay at least 10 days before your due date. Late payments incur a fee, so allow enough mailing time.

Pay in Person

You can make an Amex payment in person at your bank or credit union branch during regular business hours. Your financial institution’s standard policies, fees, and processing times will apply.

Provide your 16-digit card number and payment amount. In-person payments normally post to your account within 1-3 business days.

Setting Up Automatic Payments

For hassle-free bill payment, enroll in American Express autopay either online or through the mobile app. This automatically deducts your monthly balance from a linked bank account.

You control the payment date each month. Autopay prevents late fees since the system pays on time, every time. You can cancel or adjust the amount at any point.

What Happens If You Miss the Due Date?

Make every effort to pay at least the minimum amount due by the payment due date listed on your statement. If you can’t pay on time, contact American Express before the due date to ask about special assistance programs or payment arrangements.

If you miss the due date, here are penalties that can apply:

  • Late payment fee of up to $40

  • Higher ongoing interest rates due to penalty APRs

  • Potential negative impact on credit scores

  • Account suspension or cancellation

  • Difficulty getting approved for future credit

Avoid these outcomes by paying on time or quickly communicating with Amex if you anticipate issues.

Payment Processing Times

Here are the estimated payment processing times for American Express:

  • Online: Instantly processed

  • Mobile app: Instantly processed

  • Phone: Instantly processed

  • Mail: 7-10 days

  • In person: 1-3 business days

  • Automatic payments: On your selected payment date

Give yourself a buffer by initiating payments well before the due date in case of delays. Avoid late fees and keep your account in good standing.

Account Management Tools

Self-service online and mobile tools from American Express make account management easy:

  • Monitor account activity in real time

  • Set up push notifications and alerts

  • Access monthly statements digitally

  • Manage payment methods

  • Redeem reward points

  • Activate benefits and offers

  • Update personal and contact info

  • Dispute transactions

  • Chat with customer service

Regularly checking your Amex account helps you catch unauthorized charges fast. Enable text/email alerts for key account activity.

Get Payment Assistance If Needed

If an unexpected financial hardship makes paying your bill difficult, American Express may be able to help in different ways:

  • Payment plans based on your situation

  • Fee waivers in some cases

  • Temporary APR reductions

  • Credit limit increases

Contact Amex support as soon as possible to explain your situation and request assistance. Keeping open communication helps access available relief options.

Avoid Account Cancellation

To prevent account suspension or cancellation, be sure to:

  • Pay at least the monthly minimum due every billing period

  • Maintain your balance below the credit limit

  • Avoid returned payments from linked accounts

  • Keep your contact details like mailing address up to date

  • Respond to all account-related communications

  • Follow the cardmember agreement terms

Meeting these responsibilities keeps your account active and in good standing.

Get Support From American Express

If you need help with billing, payments or account management, American Express customer service is available 24/7 by calling 1-800-528-4800 or through online chat.

Some common questions they can assist with:

  • Missed payment options

  • Payment posting inquiries

  • Changing due date

  • Setting up autopay

  • Eligibility for hardship programs

  • Account maintenance issues

  • Requesting credit line increases

So don’t hesitate to reach out for support regarding your American Express account or bill pay needs.

Never Miss an Amex Payment Again

Paying your American Express bill by the monthly due date is crucial to avoid fees and penalties that jeopardize your account standing.

Take advantage of quick, free payment options through online, mobile and automated phone channels. And consider enrolling in autopay for guaranteed on-time payment.

If financial challenges arise, ask Amex about assistance programs available to cardholders. Maintain open communication and proper account management to stay in good status.

Where To Pay American Express Bill

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To pay an American Express bill by phone, call (800) 472-9297 and follow the instructions from the automated menu, then enter your payment information. The process should only take a few minutes.

Paying by phone is fee-free, and it’s available 24 hours a day, 7 days a week. But if you’re having trouble paying your American Express bill by phone, you can always call customer service at (800) 528-4800 for assistance.

How to Pay your American Express Credit Card…

Typically, to make a credit card payment in cash, you’ll need to go to a branch location to make…

No, you cannot pay your American Express credit card bill at Walmart.

However, you can pay your Amex card:

Alternatively, if you prefer to mail a payment, send a check or money order (but not cash) to:

American Express P.O. Box 650448 Dallas, TX 75265-0448

You can find more details about each payment method by checking your monthly statement.

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You can only pay an American Express card’s bill in person if the card is on the American Express network, but issued by another bank or credit union. That’s because Amex does not have any physical locations.

If your Amex card was issued by American Express, your only options are to pay online, with the app, over the phone, or by mailing a check. The easiest way to make an Amex credit card payment is online or with the American Express app. Just log in, click “Make a Payment,” and choose or add your preferred bank account to pay from. This answer was last updated on 05/09/24 and it was first published on 12/14/20. For the most current information about a financial product, you should always check and confirm accuracy with the offering financial institution. Editorial and user-generated content is not provided, reviewed or endorsed by any company.

The Amex app: How to make payments

FAQ

Where can I pay my American Express bill in person?

You can pay your credit card with cash by either visiting your card issuer’s branch location or at the issuer’s ATM. Most major credit card companies currently accept cash payments for credit card bills, including Chase, Capital One, Citibank, Bank of America, Wells Fargo, and U.S. Bank.

What is the best way to make a payment on American Express?

Log in through any UPI enabled mobile banking app / BHIM and pay. Initiate your funds transfer before 5:00 pm for next day credit to your American Express Card, excluding Sunday and banking holidays. Also make sure to put in the correct Card number to avoid a transaction failure.

Can you pay your American Express bill with cash?

You can pay your credit card with cash by either visiting your card issuer’s branch location or at the issuer’s ATM.

Does American Express have in-person locations?

American Express National Bank does not have retail locations. All you need is the information for your external account (the account and routing numbers) in order to link it to your Savings account.

How do I make an American Express payment?

Select “Make a Payment”. Use the bank account on file to pay – you can add a bank if you’ve not yet linked one. Choose the amount you’d like to pay, your payment date, and confirm your one-time payment – you’re all set. Browse our Amex Bill Payment Guide to Find How to Make an American Express Payment.

How do I pay my American Express bill over the phone?

Call the number on the back of your card and, once your bank account is enrolled, you can save time by paying your American Express bill over the phone every month. This service is fee-free, quick and secure. You can pay your bill any day, 24 hours a day. Payments will be withdrawn from your enrolled US Bank checking account.

Should I call to pay my American Express Bill?

So calling to pay your bill makes sense if you prefer talking through your payment or want help from a live representative. Just be sure to call early on your due date in case wait times are long. Paying by physical mail is a traditional method still offered by American Express. To mail your payment:

What payment processing options does American Express offer?

American Express gives its customers a wide variety of ways to stay on top of their monthly bills. From online and mobile payments to payment by phone, mail and even in person payments, check out these seven payment processing options for AmEx customers.

Does American Express accept payment by mail?

While American Express notes that you can make payments online anytime, they do accept payment by mail in the form of checks or money orders. Of course, if you choose this method, it’s important to mail your payment allowing sufficient time for arrival ahead of the due date.

Can I pay Amex by phone?

To pay by phone: Paying by phone allows you to speak directly with an Amex agent who can answer any payment questions you may have or help resolve any issues on the spot. As with online and mobile payments, if you complete your payment call by 11:59 pm ET on the due date, your payment will be on-time.

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