When your Columbia Gas bill arrives each month, you have several convenient options to pay it. Columbia Gas offers in-person, online, by phone, and by mail payment methods to fit every customer’s needs and preferences. In this guide, I’ll outline the various ways you can pay your Columbia Gas bill and highlight the easiest methods.
Paying Online
The quickest and most popular way to pay your Columbia Gas bill is online through your account on the Columbia Gas website or mobile app. Here’s how to pay online in just a few minutes
- Go to ColumbiaGasPa.com or ColumbiaGasVA.com and log into your account.
- Select “Pay Bill” and enter your payment amount.
- Choose a payment method – credit/debit card or bank account.
- Review payment details and submit.
Online payments post instantly to your account, so you can verify the transaction right away. You’ll also receive a confirmation email with payment details.
Paying by Phone
Columbia Gas offers a 24/7 automated phone payment system you can use to pay your bill.
To make a payment by phone:
- Call 1-800-460-4332 for Columbia Gas of Pennsylvania.
- Call 1-800-543-8911 for Columbia Gas of Maryland.
- Call 1-800-344-4077 for Columbia Gas of Ohio.
- Follow prompts to enter your account number and payment info.
Phone payments go through immediately just like online payments. This is a great option if you prefer talking to an automated system versus paying online.
Paying by Mail
If you want to mail in a traditional paper check or money order, you can send your Columbia Gas payment to:
Columbia Gas
PO Box 742533
Cincinnati, OH 45274-2533
Be sure to include your account number on the check or reference slip. Allow 7-10 days for mailed payments to process and avoid late fees.
Paying In Person
You can also pay your Columbia Gas bill at an authorized in-person payment location. These are third-party retailers that accept cash, check, or money order payments on behalf of Columbia Gas.
To find pay in-person locations near you:
- Go to the Payment Locator on ColumbiaGasOhio.com.
- Enter your ZIP code and select a radius to search.
- The map shows nearby authorized payment stations.
Some common in-person payment locations include Kroger, Walmart, Kmart, and Ace Cash Express stores. There may be a small fee for paying at a third-party retailer.
Setting Up Autopay
The easiest way to ensure your Columbia Gas bill gets paid on time each month is by enrolling in autopay. This authorizes Columbia Gas to automatically charge your payment method monthly.
To enroll in autopay:
- Go to your Columbia Gas account online.
- Select “Go Paperless” then “Auto Payment”.
- Enter your payment info and submit.
Autopay payments happen on your bill due date each month. You can still view your bill and payment details online.
Getting Payment Assistance
If you are struggling to pay your Columbia Gas bill, payment plans and financial assistance programs are available. Contact Columbia Gas customer service to discuss options like:
- Payment arrangements to spread balances over time
- Budget billing to stabilize monthly payments
- LIHEAP/CAP energy bill payment assistance
- Waiving late fees in qualifying hardship cases
Don’t ignore past due bills – call right away to set up an appropriate payment solution.
Paying a Columbia Gas Bill in Collections
If your account falls too far behind, it may get sent to a collections agency. You can still pay your Columbia Gas bill in this situation:
- The agency will send notices with payment instructions
- Pay online or mail a money order/certified check
- Get a receipt for proof of payment
- Notify Columbia Gas to recall account from collections
Restoring your account and service may require full past due payment. Avoid collections by staying current on your monthly bills.
Key Tips for Paying Your Columbia Gas Bill
Paying your Columbia Gas utility bill on time every month is easy when you:
- Pay online for quick processing
- Use autopay to automate payments
- Send mail payments 1-2 weeks early
- Know last day to pay before late fees
- Contact customer service if you need help paying
Pay with credit card, debit card, PayPal, Venmo or Amazon Pay
You can pay online using your credit card, debit card, PayPal, Venmo or Amazon Pay. Our payment processing vendor Paymentus will charge a convenience fee of $2.00 per transaction.
Pay automatically with AutoPay
AutoPay allows us to automatically withdraw your payment from your checking or savings account each month.
Columbia Gas customers could see utility bills triple in price
FAQ
Where can I pay my consumers gas bill?
How can I pay for gas without cash or card?
Where can I pay my DTE bill with cash?
How do I pay my Columbia Gas Utility bill?
Pay as a Guest We offer a variety of payment options to make paying your utility bill safe, secure, and convenient. Instead of a monthly paper bill, you’ll get an email when your bill is ready. You can view and pay your bill on any computer or mobile device. Choose a simple and secure payment method to pay your Columbia Gas utility bill.
What happens if I pay my Columbia Gas Bill by check?
When you pay your Columbia Gas bill with a check, you authorize us to convert the check to electronic data and make a one-time electronic funds transfer from your checking account for that payment. Funds could be transferred as early as the day after we receive your payment.
How do I pay my utility bill online?
You can pay online without signing in using your credit card, debit card, PayPal, Venmo or Amazon pay through our payment processing vendor Paymentus. No fees apply to residential customers. Pay as a Guest We offer a variety of payment options to make paying your utility bill safe, secure, and convenient. Facing shut off? Simple. Convenient.