How and Where to Pay Your CenterPoint Energy Bill

CenterPoint Energy offers electric and natural gas service to over 3 million customers across 8 states, including Indiana, Ohio, Louisiana, Minnesota, Mississippi, Oklahoma, Arkansas, and Texas There are many ways CenterPoint Energy customers can pay their utility bill conveniently each month In this comprehensive guide, we’ll outline all the options to pay your CenterPoint Energy bill online, by phone, in person, or by mail.

Paying Online at CenterPointEnergy.com

The easiest way for most customers is to pay their CenterPoint Energy bill online Here’s how the process works

• Visit CenterPointEnergy.com – Go to the main website and click on “Billing & Payments” then “Make a Payment”

• Login or Register – Existing customers can login to their account. New users will need to register with their account number, address, and email.

• Select Payment Method – Choose a card or bank account to pay from. You can save payment methods for faster checkout.

• Enter Payment Details – Pick which account(s) to pay and the amount for each. Pay full or partial balance.

• Submit Payment – Review all details carefully before submitting payment.

• Get Confirmation – You’ll receive a confirmation email after the payment processes successfully.

Online payments post instantly to your account, making this one of the fastest ways to pay.

Paying on the CenterPoint Energy Mobile App

CenterPoint also offers a free mobile app for iOS and Android. With the app you can:

• Check account balances
• View or pay bills
• Set up alerts and reminders
• Submit meter readings
• Start/stop/move service

The app allows all the same payment options as the website in an easy mobile format.

Paying by Phone

To pay your bill by phone, you can utilize the CenterPoint Energy automated phone payment system at 1-866-239-6468. The system is available 24 hours a day, 7 days a week. You’ll need your account number, ZIP code, and payment details ready.

Accepted payment methods over the phone include debit/credit cards and checking accounts. Speaking to a customer service agent for assistance is also an option.

Paying in Person

You have a couple options for paying your CenterPoint Energy bill in person with cash or credit/debit card:

• Authorized Payment Locations – Find over 300 retail stores like Kroger, CVS, and Walmart that take payments.

• CenterPoint Local Offices – Visit a customer service office during business hours to pay your bill.

Payments made at authorized retail locations or CenterPoint customer care centers post to your account right away.

Paying by Mail

To pay your CenterPoint Energy bill through the mail, detach the payment stub from your paper bill and enclose it with a check or money order. Make sure your customer account number is written on the payment.

Mail payments to the address printed on your specific bill payment stub, as mailing addresses can vary by service territory. Allow 5-7 business days for mailed payments to process.

Paying on Due Date vs Early

CenterPoint Energy bills are due by the due date shown on your statement, which is typically around the same day each month. Paying early, such as 7-10 days before the due date, ensures your payment will process in time to avoid late fees.

Mailed payments and third-party retail locations can take 3-5 days to reflect on your account, so allow extra time. Late payments or nonpayment can result in additional fees, service disruption, or account termination.

Get Payment Extensions and Arrange Plans

If you are struggling to pay your bill on time, call CenterPoint as soon as possible before the due date. You may qualify for a payment extension or installment plan to spread out your balance over multiple scheduled payments.

Payment assistance programs like LIHEAP may also be available for qualifying low income customers to help pay utility bills. Check with CenterPoint for eligibility.

Manage Your Account Online

Setting up an online account at CenterPointEnergy.com allows you to take control of your bill payment options. You can:

• Check account balance any time
• View billing and payment history
• Change bill delivery to paperless
• Set up reminders and alerts
• Submit readings and start/stop service
• Report outages

Online account access makes managing your CenterPoint Energy services quick, easy, and convenient. Sign up to access anytime.