How and Where to Pay Your Alliant Energy Bill

Alliant Energy offers residential and business customers several convenient options to pay their electric or gas utility bill You can pay online, by phone, by mail, in person and more. Here is a complete guide on the available ways to pay your Alliant Energy bill and account.

Pay Your Alliant Energy Bill Online

Paying online at alliantenergy.com is the fastest and most convenient way to pay your Alliant Energy bill.

You can either set up an online account to save your payment info and view statements. Or make quick one-time payments as a guest without an account.

To pay online with an account:

  1. Go to alliantenergycom and click “My Account”

  2. Log in with your username and password.

  3. Select “Make Payment” and enter your payment info.

  4. Payments post instantly.

To pay online as a guest:

  1. Go to alliantenergy.com and click “Pay as a Guest”

  2. Enter your Alliant Energy account number.

  3. Input your payment amount, credit/debit card or bank account info.

  4. Payments process instantly without an account.

Online payments are fast, secure, and avoid late fees from mail delays. You’ll get instant payment confirmation.

Pay Your Alliant Energy Bill by Phone

Call 1-800-255-4268 to pay your Alliant Energy bill using the automated phone payment system. It’s available 24/7.

Have your account number ready. Follow the prompts to enter your payment info. Payments post to your account quickly, often by the next business day.

Pay Your Alliant Energy Bill by Mail

To pay your bill by check or money order through the mail:

  • Make checks payable to Alliant Energy
  • Write your account number on your check
  • Mail to: Alliant Energy, P.O. Box 3062, Cedar Rapids, IA 52406-3062

Allow 5-7 days for mailed payments to process to avoid late fees.

Pay Your Alliant Energy Bill in Person

Visit any Alliant Energy customer service office during business hours to pay your utility bill in person. Payment options include:

  • Cash
  • Check
  • Money order
  • Credit/debit card

Find an Alliant Energy office location near you to pay your bill in person.

Other Ways to Pay Your Alliant Energy Bill

  • Night drop box – Drop off check or money order payments after hours
  • Online banking bill pay – Use your bank’s online bill pay service to pay
  • Alliant Energy mobile app – Pay through the app on your smartphone

Payment Extensions and Assistance

If you’re struggling to pay your Alliant Energy bill, call 1-800-255-4268 to set up a payment plan or extension. Payment assistance programs are also available for qualifying customers.

Alliant Energy Account Management

After paying your bill, log into your Alliant Energy online account anytime to:

  • View payment history
  • Monitor energy use
  • Go paperless
  • Update account info
  • Set up autopay

Paying your Alliant Energy utility bill online is the fastest, most secure option. But Alliant offers many ways to pay including by phone, mail or in person. Contact customer service if you have any questions about paying your Alliant Energy gas or electric bill.

Where Can I Pay My Alliant Energy Bill

Get the most out of your Alliant Energy service. Enroll in My Account!

My Account is your key to helpful tools and programs. Manage your account anywhere, anytime. Access My Account online or on our Mobile App.

With My Account, you can:

  • Pay your bill with a credit/debit card or savings/checking account.
  • View your energy usage over the past 13 months.
  • Receive billing and outage notifications by email, text or phone.
  • View and report power outages.
  • Enroll in billing and payment programs.
  • And more!

What you need to get started:

  • Alliant Energy account number.
  • Last four digits of your social security number (residential) or federal Tax ID number (business).

Download our welcome book

We look forward to serving you. Our Welcome Book includes important contact and safety information, along with energy services and payment options.

Instant online payments from Alliant Energy

FAQ

How do I make a payment to Alliant?

Many financial institutions offer electronic payment services to their customers. Check with your bank for more details. Pay your bill over the phone with a bank account. Call our Customer Service Center at 1-800-ALLIANT (800-255-4268) and say “Make a payment” to avoid waiting on hold.

How do I access my Alliant Energy account?

Access My Account online or on our Mobile App. Pay your bill with a credit/debit card or savings/checking account. View your energy usage over the past 13 months. Receive billing and outage notifications by email, text or phone. View and report power outages. Enroll in billing and payment programs. And more! Alliant Energy account number.

Can I pay my Alliant Energy Bill online without a password?

Myth #1. To pay my Alliant Energy bill online, I’ll have to set up another password. THE TRUTH: Another password is the last thing anyone needs. That’s why you can make a guest payment online without a password. All you need is your Alliant Energy account number, which is on your bill.

What payment options does Alliant Energy offer?

Alliant Energy offers flexible payment options including online, phone, mail, mobile app, and authorized payment locations. Paying online provides instant payment confirmation and historical payment details. My Account and the mobile app allow you to easily monitor usage and manage payments.

How do I get the most out of my Alliant Energy Service?

Get the most out of your Alliant Energy service. Enroll in My Account! My Account is your key to helpful tools and programs. Manage your account anywhere, anytime. Access My Account online or on our Mobile App. Pay your bill with a credit/debit card or savings/checking account. View your energy usage over the past 13 months.

Can I send cash to Alliant Energy?

Please do not send cash or any correspondence in the payment envelope. Alliant Energy cannot be held liable for missing cash payments or crediting to your account record. To make sure your check is processed quickly and accurately, do not staple anything to the payment stub or check. Please include your account number with your payment.

How long does it take to pay Alliant Energy?

If paying by mail, allow 5-7 days for your payment to reach Alliant Energy. Payments are processed as they are received. Online and electronic payments are the fastest methods, applied instantly to your account. If you cannot pay in full, contact Alliant Energy to set up a payment plan. Late fees can be avoided with an agreed payment arrangement.

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