Paying Your West Melbourne Water Bill: A Simple Guide

Paying your water bill on time is an important responsibility as a West Melbourne resident. While it may seem like a hassle, paying your water bill doesn’t have to be difficult. This article will walk you through everything you need to know about paying your West Melbourne water bill, from understanding your bill to setting up convenient payment options.

Receiving Your West Melbourne Water Bill

West Melbourne utility bills for water service are issued monthly. Bills are typically sent out during the first week of the month and are due by the 28th of the month. If the 28th falls on a weekend or holiday, the due date is extended to the next business day.

Your utility bill will include charges for water service, sewer service, and reuse service if applicable The bill will show water usage for the previous month measured in thousands of gallons. It will also include any other applicable fees or adjustments.

The City of West Melbourne provides a few options for receiving your utility bill. You can receive a paper bill in the mail each month. Or you can opt for paperless billing and receive an email notification when your bill is ready to view online. Paperless billing helps reduce paper waste and clutter.

Understanding Your West Melbourne Water Bill

When you receive your West Melbourne water bill, take a moment to review the charges to ensure accuracy Here are some key elements to look for on your bill

• Service address – Verify this is the correct service location.
• Account number – Your unique account number.
• Billing date – The date the bill was issued.
• Due date – Payment is due by this date to avoid late fees.
• Previous balance – Any balance owed from prior bills.
• Payments – Payments received since the last bill.
• Water usage – Water usage in thousands of gallons for the billing period.
• Water charges – Charge for water usage based on the water rate.
• Sewer charges – Charge for sewer service based on water usage.
• Reuse charges – Charge for reuse water service if applicable.
• Taxes & fees – Any additional taxes, franchise fees, etc.
• Amount due – Total amount owed for the current billing period.

Closely reviewing the details on your bill can help identify any potential issues early on, such as higher than normal usage which could indicate a leak. Be sure to contact the utility billing office if you have any questions about charges on your bill.

Payment Options for West Melbourne Water Bills

The City of West Melbourne offers several convenient options for paying your utility bill each month.

Online – The easiest way to pay is online through the City’s online payment portal. You can make secure one-time payments or set up recurring auto-pay using your checking account or credit card. Payments can be made up until 11:59pm on the due date to be considered on-time.

Phone – Call the utility billing office at 321-837-7770 to pay over the phone using your checking account or credit card.

Mail – You can mail your payment to the address listed on your bill. Be sure it is mailed in time to arrive by the due date.

In person – Take your payment to the utility billing office at West Melbourne City Hall, 2240 Minton Road. Office hours are Monday to Friday, 8:30am to 5pm.

Drop box – A 24-hour drop box is located outside City Hall where you can leave check or money order payments.

Auto-pay – Set up recurring automatic payments from your checking account so your bill is paid on time each month.

Bank bill pay – Many banks offer free bill pay services you can use to schedule West Melbourne water bill payments.

Paying by credit card, debit card, or e-check through the online payment portal will incur a processing fee. However, payments by cash, check, auto-pay from a bank account, or through your bank’s bill pay service can all be made free of charge.

Avoid Late Fees on Your West Melbourne Water Bill

Paying your water bill after the due date will result in a late fee. Late fees are 10% of the total utility bill. So for a $100 utility bill, the late fee would be $10.

If a bill is past due, the City will send a notice stating disconnection may occur if the overdue amount is not paid. To avoid service interruption and additional fees, it is crucial to pay your water bill on time each month.

Setting up automatic payments or bill pay through your bank are great ways to avoid forgetting and ending up with late fees. If you are having difficulty paying on time, you may be eligible for payment arrangements by contacting the utility billing office.

Assistance Programs for West Melbourne Water Bills

If you are struggling to pay your West Melbourne water bill, help is available. The City offers the following assistance programs:

• Payment arrangements – Payment plans may be arranged for customers having difficulty paying their bill in full by the due date. Arrangements can spread payments over multiple months.

• CARE Program – This program provides a 25% discount on water for qualifying low-income seniors and disabled residents.

• LIHEAP – The Low Income Home Energy Assistance Program provides federal grants to help pay water bills for low-income households.

Contact the West Melbourne Utility Billing office to find out if you qualify for any of these assistance programs. They can help ease the burden for residents facing financial hardships.

Moving Out? Close Your West Melbourne Water Account

If you are moving out of West Melbourne, be sure to close out your water account to avoid being responsible for future charges.

Start by requesting a final meter reading by contacting Utility Billing at least 3 days before your move date. This will ensure you only pay for your final usage. Once the final read is done, complete the water service disconnection request form on the City website.

You will need to provide a forwarding address for your final bill. It is also recommended to request direct deposit refund of any deposit money you have on the account.

Closing your water account promptly is key to avoiding unwanted charges at your old address. And be sure to start service at your new home if applicable so the water stays on!

Keeping Your West Melbourne Water Flowing

Having access to clean running water in your home is essential. Paying your West Melbourne water bill on time each month is the key to keeping everything flowing smoothly.

Use the payment options that work best for your needs, understand the charges on your bill, and ask for help if you need it. With a few simple steps, paying your water bill can be painless process resulting in reliable water service.