How to Pay Your West Kern Water District Bill

The West Kern Water District (WKWD) provides water service to residents and businesses in Taft, California and surrounding areas in Kern County. Keeping your water flowing requires paying your WKWD bill on time each month. WKWD offers several convenient payment options to fit any schedule or preference.

This guide will outline the various ways to pay your West Kern Water District bill. We’ll cover online, phone, mail, in-person, and automatic payments. You can avoid late fees and service interruption by paying on or before the due date.

Online Bill Pay

The easiest and fastest way to pay your WKWD water bill is online through their Civic Pay website.

To get started, go to wkwd.merchanttransact.com and click on “Pay or View Bill”. Register for an account with your account number, email, and create a password.

Once logged in you can

• Pay your water bill with credit/debit cards or eCheck.

• Set up recurring auto-pay from a card.

• View billing history and make partial payments.

• Receive paperless eBills through email.

• Store payment methods for faster checkout.

Online payments post to your account instantly with no fees. You can pay anytime from your computer or mobile device.

Pay by Phone

To pay your West Kern Water District bill over the phone, call 661-261-4303. You’ll need to have your account number, balance due, and a card number ready.

WKWD accepts Visa, Mastercard, American Express, and Discover for phone payments. A third-party fee of $1.50 applies to phone payments.

Pay by Mail

If you prefer to mail in your payment, send a check or money order payable to West Kern Water District:

West Kern Water District
PO Box 1105
Taft, CA 93268

Be sure to include your WKWD account number on the payment. Allow 7-10 days for delivery of mailed payments. No additional fees apply for paying by mail.

Pay In Person

You can pay your West Kern Water District bill in person at the WKWD office located at:

800 Kern St.
Taft, CA 93268

The office is open Monday-Friday from 8:00am to 4:30pm, except on holidays. Payments can be made by cash, check, credit/debit cards, or money order.

MasterCard and Visa payments are now accepted in office without extra fees. After hours, a night drop box is available for check or money order payments.

Automatic Payments

For convenient auto-pay of your West Kern Water District bill, enroll in the Automatic Direct Payment Program. This deducts your balance due each month from a checking account or savings account.

To enroll, download the ACH authorization form and return it by mail, fax, email, or in person. There’s no cost to sign up for automatic payments.

When is the WKWD Bill Due?

West Kern Water District bills every month for service during that month. Your due date is shown on your monthly bill and is typically around the 27th of the month.

Payments received after the due date will incur a $10 late fee. Avoid late fees by paying your WKWD bill on time and keeping your account info updated with customer service.

Payment Assistance Programs

If you are having difficulty paying your West Kern Water District bill, payment assistance may be available:

• LIHWAP – Provides aid for water and sewer bills. Visit www.csd.ca.gov to apply.

• Budget Billing – Evens out payments to avoid high seasonal bills. Call WKWD to enroll.

• Payment Arrangements – Set up a payment plan for past due balances.

Contact West Kern Water District customer support for help and possible payment solutions if facing disconnection. Keeping current on your monthly water bill ensures continuous service. Take advantage of quick payment options online, by phone, or at local WKWD offices.