How to Pay Your Wayne White Electric Bill

Paying your electric bill on time is important to maintain uninterrupted service. Wayne White Counties Electric Cooperative offers several convenient payment options to fit your needs This article will explain the available payment methods, apps, and assistance programs to help you easily pay your Wayne White electric bill

In-Person Payments

You can pay your Wayne White electric bill in-person at several local banks

• Peoples National Bank in McLeansboro or Dahlgren
• Bean Capital Banking Center in Wayne City
• Mt Erie Banking Center in Mt Erie
• First Bank in Carmi or Grayville
• Trust Bank in Cisne

Paying in-person allows you to pay with cash or check directly to the bank, Just be sure to bring your bill with you so they can identify your account

Online and Mobile Payments

For fast, secure online payments, Wayne White offers SmartHub. You can login to SmartHub on your computer or download the free app. SmartHub allows you to:

• Pay your bill online
• Check your usage
• View billing history
• Report outages
• Update account information

Using SmartHub, you can pay by debit/credit card, or set up automatic bank drafts. It’s the quickest way to pay 24/7.

Phone Payments

Call Wayne White’s office at (618) 842-2196 during business hours, Monday-Friday 8am-5pm to pay over the phone.

You can also call their after hours pay-by-phone line at (855) 937-1939 anytime to make a payment by phone.

Drop Box

For contactless payments, use the drop box located outside the Wayne White offices in Fairfield and Enfield. Just drop your payment inside sealed with your bill stub.

Automatic Bank Drafts

For hassle-free payments, sign up for automatic bank drafts. This automatically deducts your bill payment each month directly from your bank account.

To enroll, complete the Automatic Bank Draft form available on the Wayne White website or in their offices. This ensures your bill gets paid on time each month.

Prepaid Electricity

Wayne White offers prepaid electricity accounts. With prepaid billing, you pay for electricity before using it – similar to prepaying your cell phone.

To get started, open a prepaid account with an initial $100 payment. Then you can add money to your account as needed via SmartHub, phone, or in-person.

Prepaid accounts help you budget your electricity costs in advance without getting surprised by a large monthly bill. You decide when and how much to pay based on your income schedule.

Payment Assistance

If you are having trouble paying your bill, Wayne White offers payment arrangements and assistance programs:

• Payment arrangements – Call to set up a deferred payment plan if needed.

• LIHEAP – Provides assistance for low income households to pay energy bills. You can apply through your local administering agency.

• WADI – Offers utility bill assistance. Contact your county WADI office to learn more.

Frequently Asked Questions

What are Wayne White’s payment options?

Wayne White offers in-person, online, phone, drop box, auto-draft, and prepaid account payments. You can also get payment assistance through LIHEAP and WADI.

How do I pay online?

You can pay online 24/7 using Wayne White’s SmartHub website or mobile app. SmartHub allows you to view usage, pay bills, manage your account, and more.

What is Wayne White’s phone number to pay bills?

Call (618) 842-2196 during business hours or use the after hours pay-by-phone line at (855) 937-1939.

Where are the drop boxes located?

Drop boxes are located outside the Fairfield and Enfield offices. Simply drop your payment inside sealed with your bill stub.

What is prepaid electricity?

With prepaid accounts, you pay for electricity before using it. You can add money to your account as needed. It helps you budget your utility costs.

What assistance is available if I can’t pay my bill?

Contact Wayne White to set up a payment plan if needed. You may also qualify for LIHEAP or WADI bill assistance programs.

So in conclusion, Wayne White offers many payment options like SmartHub, pay-by-phone, prepaid billing, and in-person payments to make managing your electric account quick and easy. Be sure to pay on time each month to avoid disconnection. Contact Wayne White if you need payment assistance.