Paying Your Wave Broadband Bill by Phone is Quick and Easy

Paying your Wave Broadband bill doesn’t have to be a hassle. Wave Broadband offers several convenient ways to pay your bill so you can choose the option that works best for your needs. One of the easiest ways to pay is by phone. Here’s what you need to know about paying your Wave Broadband bill by phone.

How to Pay Your Wave Broadband Bill by Phone

Paying your Wave Broadband bill by phone is a breeze. Just call 1-800-427-8686 and follow the automated prompts. You’ll need to have your account number and a valid credit or debit card ready.

The automated system will walk you through the process step-by-step Here’s a quick rundown of what to expect

• First, dial 1-800-427-8686.

• Enter your Wave Broadband account number when prompted.

• Select the option to make a payment.

• Enter the payment amount when prompted.

• Provide your credit or debit card number, expiration date, and security code.

• Confirm the payment details.

And that’s it! The payment will be processed immediately and you’ll receive a confirmation number. The payment should be reflected on your account within 1-2 business days.

Payment Amount

When prompted for the payment amount, you can choose to pay:

• The full balance due
• A specific amount
• The minimum amount due

Paying at least the minimum amount will keep your account in good standing. Paying the full balance will avoid any late fees.

Saved Payment Methods

If you pay your bill by phone regularly, you can save time by storing your payment information. After making your first payment, just say “yes” when asked if you want to save your payment method.

For future payments, you’ll only need to enter your account number and payment amount. Your card details will already be on file, streamlining the process.

You can store multiple payment methods, like different credit cards or a checking account. Just follow the prompts to add a new one.

Payment Receipt and Confirmation

After paying by phone, be sure to write down the confirmation number. You can also access a payment receipt through your online account.

Log in at my.wavebroadband.com and navigate to “Bill & Payments.” There you’ll see your payment history including date, amount, and confirmation number.

Having the confirmation number handy makes it easy to confirm your payment details if any questions come up.

Benefits of Paying Your Bill by Phone

Paying your Wave Broadband bill by phone has several advantages:

It’s fast – The automated system is available 24/7 allowing you to pay in just a few minutes any time of day.

It’s easy – Following the prompts allows you to pay without hassle. No need to sit down and write a check or go to the post office.

Payment posts quickly – Phone payments are usually applied to your account within 1-2 business days, faster than mailing a check.

Avoid late fees – Paying on time by phone helps you avoid any late payment fees.

Store payment methods – Saving your payment information makes future payments even quicker.

Get confirmation – You’ll receive a confirmation number and can access a receipt through your online account.

Speak to an agent – If you need help or have questions, phone agents are available during business hours.

No matter your reason for choosing phone payments, it’s a reliable and hassle-free way to pay your Wave Broadband bill.

Other Ways to Pay Your Wave Broadband Bill

In addition to phone payments, Wave Broadband offers several other convenient payment options. You can choose the method that best fits your needs each month.

Pay Online

The Wave Broadband online account portal allows you to securely pay your bill online 24/7. You can make one-time payments or set up recurring automatic payments.

To pay online, login to your account at my.wavebroadband.com. You’ll need to have your account number and password handy.

The benefit of paying online is that you can also view past statements, manage payment methods, and update account details all in one convenient spot.

Pay by Mail

If you prefer, you can mail a check or money order to make your payment.

Be sure to include your account number and the payment stub from your monthly bill. Send your payment to the address below:

Astound Broadband Powered by Wave
PO Box 31001-2714
Pasadena, CA 91110-2714

Allow 5-7 business days for mailed payments to be applied to your account to avoid any late fees.

Pay in Person

For cash payments or to speak with an agent in person, you can visit one of Wave Broadband’s local payment centers.

Bring your bill or know your account number. In-person payments are applied to your account immediately.

Find your nearest Wave Broadband payment center by checking the payment locations page.

Auto Pay

You can sign up for auto pay to have your monthly bill payment withdraw automatically each month. Payments will be deducted from your chosen bank account or credit card.

To enroll, login to your Wave Broadband account and navigate to “My Profile.” Click on “Manage Auto Pay” to get started.

Auto pay helps ensure your bill is paid on time each month to avoid any late fees.

Wave Broadband Mobile App

The Wave Broadband mobile app allows you to easily manage payments on the go. Download the app for iPhone or Android.

You can securely pay your bill, check data usage, schedule appointments, and more. Payments made through the app post to your account immediately.

Paying Your Bill by Phone is Easy

Hopefully this overview gives you everything you need to feel comfortable paying your Wave Broadband bill by phone. Remember, you can call 1-800-427-8686 anytime to make a quick payment.

Paying by phone allows you to pay on your schedule and avoid late fees. Be sure to have your account number handy as well as a valid debit or credit card.

Don’t hesitate to contact Wave Broadband customer support if you have any other questions. They are available to help you get set up with automatic payments, go over your statement, change your services, and more.

Paying your monthly internet and services bill is a breeze when you choose the payment option that’s right for your needs. Take advantage of the convenience of paying your Wave Broadband bill over the phone or online to save time each month.