Paying your water bill on time every month is an important responsibility as a customer of the Waukesha Water Utility The utility offers several convenient payment options including online, by mail, automated phone system, or in person. This guide provides an overview of the available payment methods and tips to avoid late fees.
Online Bill Pay
The easiest way to pay your Waukesha water bill is through the online payment portal on the Waukesha Water Utility website. Online payments can be made 24/7, providing flexibility to pay whenever it fits your schedule.
To get started, go to www.waukesha-water.com and click on “Pay Bill” at the top of the homepage. This will direct you to the online payment platform where you can log into your account or make a one-time payment.
If you create an online account, you can:
- View payment history
- Access past statements
- Go paperless
- Set up autopay
The benefits of setting up an online account include
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Recurring payments – Set up automatic monthly payments so your bill always gets paid on time.
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Paperless billing – Reduce clutter and waste with electronic billing and payment.
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Payment tracking – Monitor current and past transactions.
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24/7 access – Pay wherever whenever from your computer or mobile device.
For one-time payments, you’ll need your account number and service address. Accepted payment methods include credit/debit card, ACH transfer from a bank account, or electronic check.
Paying by Mail
To pay your Waukesha water bill by mail, send a check or money order made out to Waukesha Water Utility to:
Waukesha Water Utility
PO Box 1686
Waukesha, WI 53187-1686
Be sure to include your remittance stub to ensure proper crediting to your account. Allow 5-7 business days for mailed payments to be received and processed.
Mail your payment at least 7-10 days in advance of the due date to prevent late fees. Payments mailed on weekends or holidays will not be processed until the utility office reopens.
Pay by Phone
The Waukesha Water Utility offers an automated pay-by-phone system that is available 24 hours a day, 7 days a week.
To use the automated phone payment system, call (262) 521-5272. You will need to enter your 10-digit account number and billing zip code.
The system will then prompt you to enter your payment info. Accepted payment methods include:
- Debit/credit card
- Electronic check
The automated phone payment option is extremely useful if you need to pay last minute, after regular business hours. Just note that payments made after 4:30 PM will be posted to your account the next business day.
Paying In Person
You can pay your water bill in person at Waukesha City Hall located at:
201 Delafield St.
Waukesha, WI 53188
In person payments can be made Monday-Friday from 8 AM to 4:30 PM, excluding holidays. Bring your paper bill or know your account number.
Accepted payment methods include cash, check, money order, and credit/debit card. The advantage of paying in person is being able to speak directly with a customer service rep if you have questions.
Tips for Avoiding Late Fees
Here are some tips for ensuring on-time payment of your Waukesha water bill:
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Go paperless – Opt for e-bills to prevent mail delays.
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Set payment reminders – Mark your calendar so due dates don’t sneak up on you.
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Enroll in autopay – Set up recurring payments from your bank account or credit card.
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Pay early – Submit payment 1-2 weeks in advance of the due date.
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Look for leaks – Address any leaks early to avoid increased water usage and a higher bill.
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Update your account info – Make sure your contact information is current to receive important notices.
As long as you pay by the due date shown on your monthly bill, you can avoid late payment penalties and keep your water service running smoothly.
What to Do if You Can’t Pay on Time
If an emergency expense prevents you from paying your Waukesha water bill on time, don’t panic. Contact the utility billing office as soon as possible to discuss payment plan options.
You can reach the Waukesha Water Utility billing department at (262) 521-5272 Monday-Friday from 8 AM to 4:30 PM. Be prepared to explain your personal situation and limitations.
The billing representative can offer solutions such as:
- Partial monthly payments
- Balance carryover to the next billing cycle
- Due date extension of a week or two
- Payment assistance programs for those who qualify
As long as you communicate proactively, the utility office will work with you on a payment arrangement. Ignoring an unpaid bill can eventually lead to water service disconnection, so call right away if you anticipate falling behind on payments.
Avoid Service Disruption with Proper Payment
Having your water service shut off due to non-payment is extremely inconvenient and expensive to restore. By utilizing Waukesha Water Utility’s various payment methods and communicating about financial hardship early, you can maintain continuous service and good financial standing.
Online, mail-in, automated phone, and in-person payments make it easy to pay your bill on time every month. Apply the tips in this guide to avoid late fees and possible service interruption. And don’t hesitate to call the utility billing office if you need flexibility with payments. Responsible bill payment will keep your plumbing flowing and your household operating smoothly.
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FAQ
Why is Waukesha water so expensive?
How do I pay my water bill in NJ?
What is the average water bill in Waukesha?
What’s new at Waukesha water utility?
Starting March 25, the Waukesha Water Utility will be launching a new, user-friendly online billing and payment solution that offers more ways to view and pay your bill. The new payment system will offer options for: And more! Check back on March 25 for a link to the new online payment portal.
How do I make a Waukesha water utility payment?
You can create a new account on the Waukesha Water Utility website. Once you create the account, you can setup payment with credit, debit, or direct deposit. Click here to create an account. Want to pay without an account? You can make a one-time payment without creating an account.
How do I make a one time payment in Waukesha?
You will need to have your credit or debit card in order to make the one time payment. Click here to make a one time payment. When you move to a new home in Waukesha, you’ll most likely already have running water, but you’ll still need to set up water service with the Waukesha Water Utility.
How do I pay my Milwaukee Water Works Bill?
If you have a question regarding your payment, please call the Milwaukee Water Works Customer Service Center, (414) 286-2830 or email [email protected] 2. Mail your payment 3. Pay in person 4. Pay your bill with automatic withdrawal from your checking account www.directpaymentplan.com to register.
What does the Waukee utility billing department do?
The Waukee Utility Billing Department processes the billing, payments, assistance and analysis related to the essential services that keep the community and our environment healthy. Your City of Waukee utility bill covers water, natural gas, sanitary sewer, stormwater and/or garbage, recycling and yard waste.
How can I pay my utility bill in Pewaukee?
You can pay your utility bill in person at Pewaukee City Hall, W240N3065 Pewaukee Road, by using cash or check. City Hall does not accept credit card payments for utility bills.