If you live in Milwaukee and get your water from the Milwaukee Water Works, you know paying your water bill on time is important. Luckily Milwaukee Water Works offers quick and easy ways to pay your bill online by phone, by mail or in person. This article will outline the various payment options, explain the benefits of paying online, and provide tips for seamless bill payment.
Overview of Milwaukee Water Works
First, let’s look at some background on Milwaukee Water Works. The utility provides drinking water and sewer services to over 865000 people in Milwaukee County. As a customer you receive a quarterly bill for your water usage and sewer service charges.
This bill can be paid through various methods including the online ePay system, by calling an automated phone line, mailing in a check or paying in-person Keep reading to learn the details of each option
Paying Your Bill Online through ePay
The most convenient way to pay your Milwaukee Water Works bill is through the online ePay system. To use ePay, start by going to https://city.milwaukee.gov/water/customer/How-to-Pay-Your-Bill and clicking on the ePay button. This will take you to the payment portal.
With ePay, you can pay your water bill immediately using your checking/savings account, Visa, MasterCard, Discover or American Express. You’ll need to enter your 10-digit account number and address zip code. The online system is available 24/7 so you can pay anytime.
Once your transaction is complete, you’ll receive a confirmation number and receipt via email. Payments made before 3:30 pm CST are typically posted to your account the next business day.
Benefits of Paying Your Bill Online
Paying your Milwaukee Water Works bill through the ePay system provides many benefits such as:
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Convenience – Pay anytime, anywhere with an internet connection. Avoid mailing checks or visiting in person.
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Quick Processing – Online payments are credited to your account faster than other options.
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Payment Tracking – The online system stores your payment history for easy tracking.
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AutoPay – You can enroll in AutoPay to have payments automatically debited from your account.
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Secure Transactions – ePay uses industry-standard encryption for safe, secure transactions.
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Save Money – Avoid late fees by paying on time without leaving home. Also no cost for e-checks.
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Environmentally Friendly – Going paperless with ePay helps the planet by reducing waste.
Tips for Effortless Online Payments
Follow these tips when paying your Milwaukee Water Works bill online for smooth transactions:
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Check your account balance first so you pay the right amount.
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Have your account number, address zip code, and payment info handy when you login.
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Save your payment confirmation number in case you need to reference it.
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Sign up for text/email reminders to get alerts when your bill is ready.
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Enroll in AutoPay to set it and forget it for automated payments.
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Update your payment method right away if your card number or expiration date changes.
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Pay a few days early to avoid late fees if there are processing delays.
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Contact Water Works customer service if you have any payment issues.
Paying by Phone with the IVR
If you prefer to pay your bill over the phone, Milwaukee Water Works offers an automated IVR (interactive voice response) system.
To use the IVR, call 414-286-2830 from your phone. The automated system will walk you through the payment process by prompting you to enter your account number and payment details.
You can pay with your checking/savings account, Visa, MasterCard or Discover. A $1.75 convenience fee applies to credit/debit card payments. The IVR is available 24/7 for your convenience.
Paying by Mail
If online or phone payments aren’t your style, you can mail in a traditional paper check or money order. Here’s how it works:
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Write your check or money order payable to “Milwaukee Water Works.”
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Make sure your account number is written on the check memo line.
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Mail your payment to Milwaukee Water Works, 841 N Broadway #406, Milwaukee, WI 53202
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Allow 5-7 business days for delivery and processing. Pay early to avoid late fees.
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This option requires you to have checks, envelopes and stamps, so it’s a bit more hassle.
Paying In-Person
The final option for paying your Milwaukee Water Works bill is in person at one of two Zeidler Municipal Building payment centers:
- 841 N Broadway #105A
- 3500 W Lincoln Ave
Both locations are open Monday-Friday from 8am-6pm. You can pay with cash, check, money order, or credit/debit card. This method requires traveling to the payment center during business hours.
Avoid Late Fees and Pay on Time
With so many options, there’s no reason to pay your Milwaukee Water Works bill late and incur penalty fees. Online payments via ePay allow you to securely pay on your schedule within seconds.
Enroll in reminders and AutoPay to prevent forgetting and ensure on-time payments. Just be sure to check your balance first and have your account number handy. Contact customer service with any payment issues.
Paying your water bill is a breeze with the convenient online and automated phone payment systems. Use the option that works best for your needs and always pay by the due date. With a few simple clicks or an automated call, your payment will be processed quickly and correctly.
Additional Milwaukee Water Works Services
Aside from bill payment, Milwaukee Water Works offers a few other useful services including:
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Lead service line replacement assistance – Help for homeowners to replace lead lines.
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Free water testing – Test your water for contaminants like lead.
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Online account management – Review billing history, update account info, and more.
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Paperless billing – Go green by opting out of mailed paper bills.
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Payment arrangements – Payment plans for customers having trouble paying.
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Leak adjustments – Bill credit if you have a qualifying water leak.
Be sure to explore these other offerings to get the most out of your Milwaukee Water Works service. But the most important thing is paying your bill on time and in full each quarter using one of the quick payment options outlined above. Convenient bill payment will help ensure uninterrupted water service.
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Milwaukee couple gets $3,000 water bill
FAQ
What is the phone number for Milwaukee Water Works Assistance?
What is the phone number for Alabama water Works pay bill?
How often do you pay a water bill in Milwaukee?
How do I set up utilities in Milwaukee?
How do I pay my Milwaukee Water Works Bill?
Register online at directpaymentplan.com or request a form to mail from Customer Service at (414) 286-2830. The Milwaukee Water Works will automatically withdraw the amount due each billing from your account; you will not have to write a check. You will continue to receive a paper copy of your bill.
How do I contact Milwaukee Water Works?
For all other questions about your Milwaukee Water Works account, please call Milwaukee Water Works directly at (414) 286-2830. Need help? Need help with your Milwaukee Water Works bill? Sign up for an interest-free payment plan.
Does Milwaukee Water Works work with promisepay?
Milwaukee Water Works works with PromisePay to manage payment plans for your outstanding balance. Need help? Need help with your Milwaukee Water Works bill? Sign up for an interest-free payment plan.
What happens if I withdraw my Milwaukee Water Works Bill?
The Milwaukee Water Works will automatically withdraw the amount due each billing from your account; you will not have to write a check. You will continue to receive a paper copy of your bill. Please allow six to eight weeks for the service to take effect. When it does, you will be notified on your bill.
Does Milwaukee Water Works charge a convenience fee?
The Public Service Commission of Wisconsin requires the Milwaukee Water Works to pass the convenience fee for the online payment service provided by U.S. Bank to those who use the online payment service. The convenience fee for use of MasterCard is computed at a rate of 2.35% of the payment using the website payment option.
How do I create a Milwaukee Water Account?
If you already have an account, you just need to login to the Milwaukee Water site. Milwaukee Water accepts credit cards, debit, and direct deposit. Click here to login. Want to create a new account? You can create a new account on the Milwaukee Water website.