A Complete Guide to Paying Your Water Bill Online in Wichita, KS

Living in Wichita, KS? Paying your water bill should be quick and easy, whether you prefer to pay online by phone, or in person. The City of Wichita offers multiple ways to take care of your water utility payment each month.

In this comprehensive guide, I’ll walk through everything you need to know to pay your Wichita water bill seamlessly including:

• Understanding your water bill and charges
• Registering for an online account to access billing
• Steps for paying your water bill online
• Other payment options like phone and in-person
• Setting up autopay for automatic payments
• Getting billing help and finding answers to FAQs

Follow these tips to master paying your Wichita water bill with minimal hassle. Read on to take control of your water payments!

Overview of Wichita Water Billing

Let’s first review some key facts about water utility billing in Wichita:

• Bills are issued monthly for water service
• Due dates are around the 10th of each month
• Charges include water usage plus base service fees
• Accounts can be accessed online or through the utility department
• Multiple payment options are available

Understanding how your Wichita water bill works is the first step to managing payments smoothly.

How to Register for Online Account Access

The easiest way to manage your Wichita water account is through the online self-service portal Here are the steps to register

1. Go to www.wichita.gov
2. Click on “Pay Water Bill”
3. Choose “Register for Online Access”
4. Enter your account number and other details
5. Create a secure username and password

Once registered, you can log in anytime to view bills, make payments, change account details, and more.

Paying Your Water Bill Online in Wichita

Here are the steps for paying your water bill online after you’ve registered:

1. Login at www.wichita.gov
2. Locate and click the “Pay Now” link
3. Select whether you want to pay the full or partial amount due
4. Enter your payment details and submit

The online system accepts all major credit/debit cards and electronic checks. Payments process instantly so your account is credited right away.

Other Ways to Pay Your Water Bill

Don’t want to pay online? Wichita offers other options:

• By phone – Call 316-265-1300 and pay using the automated system or with a representative.
• In person – Visit the Utility Billing office on the 8th Floor of City Hall and pay by cash, check or money order.
• Drop box – Place your payment in the lobby drop box at City Hall, 455 N Main St.
• By mail – Send checks/money orders to City of Wichita, 455 N Main St, Wichita, KS 67202.

No matter how you prefer to pay, Wichita provides flexible choices to take care of your water bill each month.

Sign Up for Automatic Payments

For ultimate convenience, sign up for auto pay to have your water bill paid automatically each month. Here’s how:

1. Login to your online account
2. Go to the Auto Pay section under “My Profile”
3. Enter your preferred payment method
4. Check the box to enable Auto Pay
5. Save your changes

Once setup, your monthly water charges will be paid on the due date directly from your payment account without any action needed from you.

Getting Billing Help and Answers

If you ever have questions about your Wichita water bill, there are resources to help:

• FAQs – Answers to common billing and payment questions can be found at www.wichita.gov.
• Chatbot – Get 24/7 self-service via the chatbot on the city’s website.
• Email – Reach the utility billing team at [email protected].
• Phone – Call 316-265-1300 during business hours for assistance.

Wichita aims to make managing your water account and bill as easy as possible. Use the available tools for help paying your bill or any billing questions.

Frequently Asked Questions

Here are quick answers to some of the most common questions about paying Wichita water bills:

What are some charges on my water bill?

Your bill includes water usage fees based on gallons, a service charge, sewer charge, stormwater fee and taxes/fees.

When is my water bill due?

Water bills have a due date around the 10th of each month. Late fees apply after the due date.

Can I pay by credit card?

Yes, Wichita accepts Visa, Mastercard, Discover and American Express both online and by phone.

What if I’m moving?

Contact the utility department right away to set up or close out service in your name for move ins/outs.

Is there a cost to pay online?

No, the City of Wichita does not charge any fees for paying your water bill online.

Can I get billing alerts?

Yes, when you register online you can setup email/text notifications for due reminders, account changes and more.

Take Control of Your Wichita Water Payments

Managing your City of Wichita water account and bill payments should be simple and straightforward. Follow the guidance in this article to register for online access, pay your bill seamlessly, setup autopay, and get answers to any billing questions.

Use the available online, phone and in-person options to take control of your water payments each month. Consistent on-time payments will help avoid late fees or service disruptions. Sign up for automated payments to make water bill management truly hands-off.

With the right information and preparation, you can master paying your water utility bill to the City of Wichita with minimal time and effort. Use the tips in this guide to make water payments easy and painless going forward.