How to Pay Your Water Bill with Washington Water Authority

Paying your water bill on time is important to avoid late fees and potential service disruption. Washington Water Authority offers several convenient options to pay your water bill. In this article we’ll walk through the different ways you can pay your Washington Water Authority water bill.

Online Bill Pay

The easiest way to pay your Washington Water Authority water bill is online through their website. To pay online:

• Go to https://washingtonwater.org/bill-payment or https://www.wawater.com/bills/pay-your-bill/.
• Click on the “Pay Your Bill Now” button.
• You’ll be redirected to the payment portal.
• Enter your account number and last name.
• Choose whether to pay with a credit/debit card or electronic check.
• Enter your payment information.
• Review the payment details and submit.

Paying online is fast, secure, and you can avoid late fees as long as you pay by the due date. You’ll get a confirmation email with your payment details after the transaction is complete.

One thing to note is that Washington Water Authority uses a third-party service for online payments which charges service fees:

• Debit/Credit Card up to $67.70 – $2.50 fee
• Debit/Credit Card over $67.70 – 3.7% of bill fee

So paying by electronic check helps avoid extra fees, but credit/debit cards are also accepted online.

Pay By Phone

If you prefer to pay your water bill over the phone Washington Water Authority offers phone payment as another convenient option.

To pay by phone

• Call 1-877-829-9047
• Enter your Washington Water Authority account number and confirm your address.
• Choose whether to pay with a debit/credit card or electronic check.
• Enter your payment information.
• Receive a confirmation number at the end.

The same third-party service fees apply to phone payments as online payments. But the automated phone system is available 24/7 so you can pay at any time before your due date.

Pay By Mail

Sending a physical check or money order is another way to pay your Washington Water Authority water bill.

To pay by mail:

• Write your account number on your check or money order payable to Washington Water Authority.
• Include the payment stub from your water bill.
• Mail your payment to:

Washington Water Authority
P.O. Box 178
Farmington, AR 72730

Payments must be received by the due date to avoid late fees, so mail your payment at least 5-7 business days before the due date. Paying by mail takes longer but doesn’t incur any additional fees.

Pay In Person

For cash payments or paying with a paper check, you can drop off your water bill payment at the Washington Water Authority office:

Washington Water Authority
3685 E Heritage PKWY
Farmington, AR 72730

The office is open Monday-Friday from 8am-4:30pm, except on holidays. Go to the front desk to make an in-person payment.

Keep in mind that Mondays, Fridays, and the first day after a holiday tend to be the busiest days. So try to avoid those if you want to skip longer wait times.

Bank Bill Pay

You can also set up bank bill pay through your bank to automatically pay your Washington Water Authority water bill every month.

To set up bank bill pay:

• Log into your bank account and look for the bill pay section.
• Add Washington Water Authority as a payee, entering the account number and address.
• Choose the amount and frequency for payments.
• Confirm that payments will be mailed to the PO Box address.
• Schedule the recurring payments to be delivered by your due date.

Bank bill pay is free, convenient, and ensures your bill gets paid on time every month. Just monitor the payments to make sure they go through as scheduled.

Automatic Bank Draft

For hands-free water bill payments, enroll in Washington Water Authority’s automatic bank draft program. This automatically deducts your water bill from your checking account each month.

To enroll:

• Download the automatic bank draft form from https://washingtonwater.org/bill-payment.
• Fill out the form with your account and bank details.
• Attach a voided check.
• Mail the form to Washington Water Authority or drop it off at their office.

Once set up, you don’t have to do anything – the payments happen automatically! Just make sure to have sufficient funds in your account on the due date. There’s no enrollment fee or monthly cost for bank draft payments.

Payment Extensions and Assistance

If you need help paying your water bill, Washington Water Authority does offer payment extensions and assistance programs:

• Payment extensions – One-time extensions can be requested if you contact Washington Water Authority before the due date. Extensions give you an extra 10 days to pay without late fees.

• Bill rounding program – Bills are rounded up to the nearest dollar and the extra change goes into an assistance program.

• LIHWAP assistance – Low Income Household Water Assistance Program provides bill payment help for qualifying low income households.

Contact Washington Water Authority to learn more about these programs if you are having difficulty paying your bill.

Avoid Late Fees

To avoid getting hit with late fees, make sure to pay your Washington Water Authority water bill by the due date listed on your statement. Late fees are 10% of the unpaid balance.

Your due date depends on your service area:

• East Pierce customers: Bills are due 27 days after billing date
• Gig Harbor customers: Bills are due 21 days after billing date

Sign up for paperless billing to get due date reminders by email. And take advantage of the many payment options – online, phone, mail, in person, or auto-payments – to pay your water bill on time every month.

Summary of Bill Pay Options

Washington Water Authority offers a variety of ways to pay your water bill conveniently:

• Online – Pay by credit/debit card or e-check on the website.
• Phone – Call the payment line anytime to pay with card or check.
• Mail – Send a check or money order with your payment stub.
• In person – Drop off payment at the office during business hours.
• Bank bill pay – Set up recurring payments through your bank.
• Auto bank draft – Enroll to have your bill deducted from your account monthly.

Paying online or setting up automatic payments can make bill pay fast and hassle-free. But choose the option that works best for your needs each month.

Be sure to pay your Washington Water Authority water bill by the due date every month to avoid late payment penalties. Contact them if you need assistance or extensions paying your bill. Consistently paying your water bill is essential to continue uninterrupted service.