How to Pay Your Washington St Tammany Electric Bill Online, In Person, or By Mail

As a Washington St Tammany Electric (WSTE) customer, you have several convenient options to pay your electric bill each month In this comprehensive guide, I’ll outline the simple processes for paying online, in person, by phone, bank draft, or mail

Paying Online

The easiest way for most customers to pay their WSTE electric bill is through the SmartHub online portal and mobile app Here’s how it works

Set Up Your SmartHub Account

First, you’ll need to register for a SmartHub account:

• Go to wste.smarthub.coop or download the app
• Select “New User”
• Enter your WSTE account number and name
• Create a username and password

You’ll receive a verification code by email or text to complete signup. Then you can access SmartHub anytime to manage your electric account.

Pay Your Bill

Once set up, you can pay your WSTE bill through SmartHub in just a few clicks:

• Login to your SmartHub account
• Go to the Billing & Payments tab
• Select your current bill and click “Pay Now”
• Enter your payment details and submit

The payment will be instantly applied to your account. You’ll have a payment confirmation and receipt available through SmartHub.

Benefits of Paying Online

Paying through SmartHub offers many benefits including:

• Payments post instantly, avoiding late fees
• Setup automatic payments or receive bill reminders
• View billing history and usage over time
• Submit meter readings or request service
• Receive paperless billing
• Access account 24/7 from anywhere

For convenience, speed, and account management perks, paying your WSTE bill through SmartHub is the best choice for most customers.

Paying by Phone

You can also pay your WSTE electric bill over the phone using their automated system or by speaking with a representative:

To use the automated phone system:

1. Call 985-839-3562

2. Select option 1 for account information

3. Enter your 10-digit account number

4. Select option 2 to make a payment

5. Choose your payment method and enter details

6. Note the confirmation number at the end

To speak with a representative:

1. Call 985-839-3562

2. Select option 2 for customer service

3. Explain you are calling to pay your bill

4. Provide your account number, name, and payment info

5. Get your confirmation number

Paying by phone is quick and easy when you don’t have computer access. Just have your account number handy.

Paying by Mail

If you prefer to pay your WSTE electric bill by physical check, simply:

• Write your 10-digit account number on the check

• Make the check payable to Washington St Tammany Electric

• Mail to:

  Washington St Tammany Electric
  PO Box 767
  Franklinton, LA 70438

• Allow 7 business days for mail delivery and processing to avoid late fees

While old-fashioned, paying by mail is reliable. Just watch your mailbox for the next bill to have your account number.

Paying In Person

You can also pay your WSTE electric bill in person at one of their local offices:

Abita Springs

18578 Highway 36
Abita Springs, LA 70420

Folsom

26201 Highway 25
Folsom, LA 70437

Franklinton

1325 N Columbia St
Franklinton, LA 70438

Slidell

1201 S Tyler St
Slidell, LA 70458

Payments can be made Monday-Friday during regular business hours by cash, check, or money order. Be sure to bring your printed bill. Get your receipt before leaving.

Bank Draft

For hands-off bill payment, sign up for monthly bank draft direct from your checking or savings account. Here’s how to enroll:

1. Login to SmartHub or contact WSTE customer service

2. Complete the bank draft authorization form

3. Provide your account and routing number

4. Select your desired draft date each month

Your bill will then be paid automatically on the date you selected each month. Your bill will still be sent by your chosen method (paper or online) as a record of payment.

Bank draft sets bill pay on autopilot so you never miss a payment. Just watch that the draft funds are available by the deduction date you chose.

Avoid Late Fees and Disconnection

To avoid late payment penalties and potential electric service disconnection, be sure to pay your WSTE bill by the due date listed at the top of your statement.

Tips to pay on time:

• Mark your due date on your calendar so it’s top of mind

• Enroll in autopay or bill reminders through SmartHub

• Allow 7 days for mail delivery of payments

• Pay a few days early online just to be safe

• Call WSTE immediately if you’ll have difficulty paying on time to discuss options

Meeting that monthly due date keeps your account in good standing. WSTE offers flexible payment channels so paying on time is quick and easy.

Start or Stop Service

To set up new electric service with WSTE when moving to the area:

• Complete the new service application online or by phone 1-2 weeks before your move-in date

• Provide your personal details and proof of property ownership/lease

• Pay any deposits or fees to activate service

To stop WSTE service when moving away:

• Complete the disconnect order request online, in person, or by phone

• Provide at least 1 week’s notice to shut off service on your desired date

• Pay any final bill and fees to close out your account

Coordinate carefully with WSTE when starting or stopping electric service to avoid any gaps or complications.

Get Support from Customer Service

The WSTE customer service team is available to help with any questions or issues:

Phone: 985-839-3562 (Monday-Friday during business hours)

Email: [email protected]

In Person: At any of the four local offices

Don’t hesitate to reach out to them regarding payment trouble, managing your account, technical issues, or any other assistance you need as a WSTE electric customer.

Choose the Best Payment Method for You

As a Washington St Tammany Electric customer, you have flexible options to pay your bill by phone, online, bank draft, mail or in person. Consider ease of use, processing time, and account management tools to select your preferred payment method. Sign up for autopay or reminder alerts so you never miss a due date. And leverage WSTE’s stellar customer service for any help you need. Paying your electric bill on time every month is simple and painless with this full range of payment choices.