Paying your water bill on time is an important responsibility as a Washington County resident Washington County is served by various water providers depending on your location, This guide will walk you through the different payment options to pay your Washington County water bill quickly and easily
Hagerstown Light Department
The Hagerstown Light Department provides water service to residents of the City of Hagerstown. Here are the ways to pay your water bill to them:
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Online – Pay at www.hagerstownmd.org. You can use credit/debit cards or bank account.
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By phone – Call 301-790-4160 to pay with credit/debit card,
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By mail – Send check or money order with bill stub to Utility Billing Office
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In person – Pay by cash, check, money order or card at the City Hall office.
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Drop box – Use the drive-up drop box along E. Franklin Street.
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Auto-pay – Set up automatic bank account deductions each month.
Contact Hagerstown Light Department at 301-790-4160 for any billing questions.
Antietam Water Association
Antietam Water Association provides water service to residents of Boonsboro and Keedysville. Here are the payment options:
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Online – Pay through the customer portal.
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By phone – Call 301-432-5134 to pay with credit/debit card.
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By mail – Send check or money order to the P.O. Box.
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In person – Go to the office at 3770 Downsville Pike in Hagerstown.
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Drop box – Use the drop box at the Downsville Pike office.
Call Antietam at 301-432-5134 for billing assistance.
Washington County Water Company
Washington County Water Company serves parts of rural Washington County. To pay your bill:
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Online – Pay through www.washingtoncountywaterco.com.
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By mail – Send check or money order with bill stub to P.O. Box.
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In person – Go to the Nashville office to pay by cash/check.
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Bank pay – Set up payments through your bank’s online bill pay.
Contact them at 618-327-4454 with any billing questions.
Payment Assistance Programs
If you’re having trouble paying your Washington County water bill, assistance is available:
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Washington County Community Action Council – Offers utility bill payment assistance. Call 301-797-4161.
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Salvation Army – Provides limited emergency utility bill aid. Call 301-739-1165.
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St. James Catholic Church – Has a one-time utility assistance program. Call 301-733-0477.
Communicate with your water provider if you anticipate difficulty paying a bill. Payment arrangements or discounted rates may be available. Disconnection of service should always be a last resort.
Billing Tips
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Carefully review your water usage and charges each month.
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Check for errors – it’s much easier to correct them promptly.
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Note due dates to avoid late fees.
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Contact the utility provider if you have billing questions.
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Learn how to locate and read your water meter.
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Monitor usage for spikes that may indicate leaks.
Paying your Washington County water bill through the correct provider keeps your service flowing smoothly. Use their online payment systems for quick, convenient payments 24/7. With multiple options, open communication, and payment assistance programs, paying your bill can be simple and stress-free.
Pay by Phone 24/7
Call 844-767-8896 or Call 276-628-7151 Choose Option #2 Pay with VISA, MasterCard or Discover
Where Can I Pay My Water Bill? – CountyOffice.org
FAQ
How do I pay my Hagerstown water bill?
What payment options does Washington County Water Co offer?
Washington County Water Co offers a wide variety of convenient payment options for our customers. Simply choose the option that best suits your needs. If paying by check or money order through the mail, please send all payments with your payment coupon.
Can I pay my water bill with a credit card?
When you use the pay-by-phone option, you can pay with a credit card or by check; split your bill into two payments, and request a seven-day payment extension. You can also use this system to enter a water meter reading. NOTE: There is a $1.69 convenience fee for this service. Credit card payments are limited to $750.
Should I pay my water bill in winter?
With winter’s arrival comes the risk of frozen water pipes and other water issues. When a frozen pipe bursts, it can flood your home. When it’s time to pay your monthly water bill, you don’t have to hop in the car and wait in line. WCSA offers two alternative payment options to save you time.
Can I pay my bills online?
To avoid longer wait times, please note that Mondays, Fridays and the first day after a holiday are normally very busy. Many financial institutions such as major banks offer their customers the ability to pay their bills via an online bill payment service (through your bank’s website).
What is utility billing?
Utility Billing provides accurate and timely utility meter reading and billing. It works side-by-side with Customer Service, Electric and Water/Sewer Operations in providing courteous and efficient customer service. Electric accounts are divided into 12 routes and billed in cycles each month.
What is WSSC water E-Bill?
Register Your ‘My WSSC Water’ Account e-Bill is WSSC Water’s initiative to become more environmentally friendly through electronic or paperless billing. The program allows customers to receive their bills electronically. Each quarter, you will receive an email notification when your new bill is available for viewing.