Paying your Virgin Mobile bill should be quick and easy. As a Virgin Mobile customer, you have several options to pay your bill online, through the mobile app, by phone, or in person. This guide will outline the easiest ways to pay your Virgin Mobile phone bill.
Set Up Autopay
The simplest option is to set up automatic payments through Virgin Mobile. This way your monthly bill is paid on time without you having to do anything.
To set up autopay with Virgin Mobile:
- Download the Virgin Mobile My Account app
- Log in and go to My Profile
- Select “Sign-up for Pre-Authorized Payment”
- Enter your bank account information or credit card details
- Review and submit the payment info
With autopay, Virgin Mobile will withdraw the amount due each month directly from your bank account or credit card
Pay Online
You can also manually pay your Virgin Mobile bill online through the My Account website or mobile app
To pay online:
- Go to virginmobile.ca/paybill
- Log in with your Virgin Mobile number and account password
- Enter your credit card details and submit payment
The My Account app also allows you to easily pay your bill online. Just open the app, select “Pay Now”, enter your payment info, and review and submit.
Online payments are processed immediately, so your account balance is updated right away.
Pay by Phone
Call Virgin Mobile customer service at 1-888-999-2321 to pay your bill over the phone. You’ll just need to provide your Virgin Mobile number and password, then follow the prompts to enter your credit card details.
A customer service agent can also assist you in making a one-time payment over the phone if you have any trouble with the automated system.
Pay at a Retail Location
You can pay your Virgin Mobile bill in cash at any Virgin Mobile store or authorized retail partner. Just inform the store associate you need to make a bill payment and provide your wireless number.
To find a Virgin Mobile store near you, visit virginmobile.ca/storelocator.
Most third party retailers like Walmart and convenience stores also allow you to pay Virgin Mobile bills in person with cash.
Pay at Your Bank
If you prefer, you can pay your Virgin Mobile bill through your own bank’s online/mobile banking platform or by phone.
To set up Virgin Mobile as a payee with your bank:
- Log in to your bank’s online banking platform
- Add Virgin Mobile as a new payee
- Provide your 14-digit Virgin Mobile account number as the client ID
Allow 2-5 business days for payments through your bank to process to your Virgin Mobile account.
Get Account Balance and Payment Confirmation
To confirm your payment went through and check your updated account balance:
- Log in to My Account online or the mobile app
- View your account activity and balance info
You’ll see your payment amount and date show as a credit on your account activity. And your balance due will update to reflect the paid amount.
Avoid Late Fees
Virgin Mobile bills are due each month on your billing date. To avoid late payment fees, be sure to pay your bill on time through one of the options outlined.
If you miss a payment, you may be charged a $5 late fee. Virgin Mobile will send reminders about past due bills, but autopay is the best way to never miss a payment.
Get Virgin Mobile Bill Pay Help
If you have any trouble with Virgin Mobile bill pay, you can contact customer service through:
- Live chat on virginmobile.ca
- Calling 1-888-999-2321
- Stopping by a Virgin Mobile store
The friendly customer service agents can answer any questions about your account balance, take payments, and help with any bill pay issues.
Paying your Virgin Mobile wireless bill should take just a few minutes each month. Set up autopay to eliminate hassles. Or take advantage of the quick online, phone, or in-person payment options. Just be sure to pay by your monthly due date to avoid fees.
Virgin Mobile USA Rating Based on 101 Reviews
When somebody is challenged because of head injuries and is looking for a phone number online don’t stall them constantly with trying to get them to go online. It’s not going to work. I just want a phone number and talk to a person. Once that happens I can be very nice, stop pushing people to go online
I have been trying since Monday to call Virgin can’t get to talk to any one about my concerns I was told by Virgin rep if I keep my phone in airplane mode there will be no be charges? I got a text saying I was roaming,? An $13.00 a day was being charged ??? Not happy
have not got any where with VIRGIN
Virgin Mobile USA Customer Service Overview
- More commonly used way of contact is by phone. Source Distribution 100% phone 0% email
- The best phone number to call Virgin Mobile USA is 8883221122. 64% of consumers used this number to address their issues and concerns.
- The longest wait times are on Wednesday, while the shortest are on Sunday. The average call time is 2 minutes.
- Be prepared for the call as Virgin Mobile USA may ask you for the following information to identify you as a customer: email, phone number or address or zip code.
- More commonly used way of contact is by phone. Source Distribution 100% phone 0% email
- The best phone number to call Virgin Mobile USA is 8883221122. 64% of consumers used this number to address their issues and concerns.
- The longest wait times are on Wednesday, while the shortest are on Sunday. The average call time is 2 minutes.
- Be prepared for the call as Virgin Mobile USA may ask you for the following information to identify you as a customer: email, phone number or address or zip code.
- People call Virgin Mobile USA mainly because of account, product/ service and activation/ cancellation.
How To Pay Virgin Mobile Bill Online (2024)
How do I pay my Virgin Media Bill?
You can pay your bill using your internet or phone banking service by using the following details: NOTE: If you’re using internet banking, you may have to first select ” VirginMedia (1) ” as the company to pay. If you receive paper bills you’ll find your 14 digit payment reference on the back of page 1 of your bill.
Which payment methods does Virgin Mobile accept?
Virgin Mobile accepts American Express, Mastercard, and Visa. You can use these payment methods to buy any added services for your plan or pay for your Virgin Mobile plan.
How can I pay for my Virgin Mobile plan?
You can pay for your Virgin Mobile plan using Bank credit or debit cards, Apple Pay, cash, or vouches. Learn more about our payment options.
How do I make a Virgin plus payment?
Your Virgin Plus number and password. A MasterCard, Visa or American Express credit card. Pick Bank Account as the method of payment from the drop down list. Enter your bank info. Your Virgin Plus number and password. Your banking info (Transit Code, Bank Code, Account Number). A MasterCard, Visa or American Express credit card, issued in Canada.
How do I contact Virgin Media if my bank account details are wrong?
If none of the above are working, call us on 150 from your Virgin Media Phone, or 0345 454 1111* from any other phone. If you think you’ve used the incorrect bank account details when paying via bank transfer, you’ll need to get in touch with your bank directly. If your circumstances have changed, don’t worry – we’re here to support you.
What if my Virgin Media payment is not showing?
If your payment still isn’t showing after the usual processing time, then contact us and we’ll get it sorted. What will I need to prove I’ve made a payment? Note: If the payment wasn’t made to a Virgin Media bank account, you’ll need to chat to your bank. If your payment is late, we may need to charge you a late payment fee of £7.50.