viking insurance company of wisconsin claims phone number

How to Contact Viking Insurance Company of Wisconsin to File an Insurance Claim

Having to file an insurance claim is never an ideal situation. But when the need arises, contacting your insurance company promptly can help get the claims process moving as quickly as possible.

In this article we’ll provide a complete guide on how to contact Viking Insurance Company of Wisconsin when you need to file a new claim or check the status of an existing claim.

Overview of Viking Insurance Company

First, let’s start with some background on Viking Insurance. Here are a few key details:

• Viking Insurance Company of Wisconsin is headquartered in Stevens Point, WI.

• They provide property and casualty insurance products to individuals and businesses.

• Viking specializes in farm and agriculture insurance policies.

• The company is a subsidiary of Sentry Insurance Group.

• Viking Insurance operates in multiple U.S. states.

• NAIC Number: 131377

• NAIC Company Code: 3387

Contact Information for Viking Insurance

Phone Number: 715-346-6000

Hours: Monday-Friday 8am-4:30pm CT

Address: 1800 North Point Dr, Stevens Point, WI 54481

Website: vikinginsurance.com

How to File a Claim with Viking Insurance Company

If you need to file a new insurance claim with Viking Insurance, you have a few options:

File a Claim by Phone

The fastest way is to call Viking Insurance at 715-346-6000 and select the claims department. Claims agents are available weekdays from 8am-4:30pm CT. Have your policy and contact info ready along with details on what happened.

File a Claim Online

You can also start the claims process on the Viking Insurance website. Under “Claims”, click “Report a Claim” and fill out the online form providing your policy number plus info on the incident.

Contact Your Insurance Agent

Your Viking Insurance agent can file a claim on your behalf. Locate their name and number on your policy documents to get assistance reporting your claim.

What Information You’ll Need to File a Viking Claim

When starting a new claim with Viking Insurance, having the following information ready can speed up processing:

• Your policy number
• Date/location of incident
• Photos or evidence related to damage/incident
• Police report or case number
• Repair estimates if available
• Receipts for any expenses already incurred

Providing documentation upfront helps the claims adjuster review and process your claim more smoothly.

How to Check the Status of an Existing Claim

If you’ve already filed a claim with Viking Insurance and need a status update, here are some options:

• Call the claims department at 715-346-6000. Provide your claim number if you have it.

• Email [email protected] with your name, policy and claim number, and status inquiry details.

• Log into your online Viking Insurance account if you have one. The claims section may show status updates.

• Reach out to your assigned claims adjuster directly for the most up-to-date status.

Viking Insurance aims to provide prompt claims status updates when contacted through these methods.

What to Expect After Filing a Viking Insurance Claim

Here’s a quick overview of what happens after you report a claim to Viking Insurance:

• A claims representative will contact you to acknowledge receipt and review details.

• They verify policy coverage for the loss.

• An adjuster may be assigned to inspect any damage or investigate further.

• You may need to provide additional documentation by email, fax, or mail.

• The adjuster calculates a claims settlement amount if applicable.

• For approved claims, payment is sent out within 30 days typically.

• Your claims agent can provide status updates throughout this process.

Appealing a Denied Viking Insurance Claim

If your claim gets denied, you can appeal the decision by:

• Calling claims to discuss concerns and ask for further review

• Formally submitting a written appeal outlining why you believe the denial was incorrect

• Speaking to supervisors and managers to escalate the issue

• Filing a complaint with your state insurance department

• Consulting legal counsel for major disputes

Keep appeals professional and rely on documentation to help make your case with Viking Insurance.

Other Viking Insurance Contact Information

Outside of claims, you can contact Viking for other assistance at:

Billing/Payments: 1-800-356-7426

Policy Changes: Contact your Viking insurance agent

Customer Service: 715-346-6000

Website: vikinginsurance.com

Headquarters Mailing Address:

Viking Insurance Company
P.O. Box 8039
Stevens Point, WI 54481

Key Takeaways for Contacting Viking Insurance

• Call 715-346-6000 or file online to start a claim

• Have your policy and claims details handy when filing

• Keep all documents related to the claim/damages

• You can check claim status by phone, email, or through an online account

• Provide additional info promptly if asked by the adjuster

• Payment is usually sent within 30 days for approved claims

• You can appeal a denied claim with proper documentation

• Contact Viking customer service for any other questions

Promptly reaching out to Viking Insurance when you need to start a new claim or get an update on an existing claim can help get the ball rolling and get your claim paid out quicker. With clear communication and by providing all necessary documentation, you can streamline the claims process with Viking Insurance Company of Wisconsin.