Valley Electric Association provides electric service to over 20,000 homes and businesses across a large territory in southern Nevada. As a member-owned electric cooperative, they make paying your monthly electric bill quick and convenient. This comprehensive guide will walk through the ways Valley Electric members can pay their bill online, by phone, by mail or in person.
Overview of Valley Electric Association
Valley Electric Association is a not-for-profit electric cooperative providing electricity to members in Nye, Esmeralda and Mineral counties in Nevada. Key facts about Valley Electric include:
- Provides power to over 21,000 meters
- Maintains over 3,300 miles of power lines
- Member-owned co-op serving since 1965
- Headquartered in Pahrump, NV
- Governed by a 9-person board of directors
Members receive a monthly electric bill from Valley Electric based on metered kilowatt-hour usage Bills also include a basic service charge and applicable rider fees
Ways to Pay Your Valley Electric Bill
Valley Electric offers members various convenient payment options:
Pay Online
The fastest way to pay is through SmartHub, the online member portal Pay by debit/credit card or e-check 24/7.
Pay by Phone
Call 775-727-5312 to pay over the automated phone system using a card or checking account.
Pay by Mail
Detach payment stub from paper bill and mail with check or money order to:
Valley Electric Association
PO Box 237
Pahrump, NV 89041
Allow 5 business days for delivery. Include account number on check.
Pay In-Person
Visit Valley Electric’s Pahrump office at 800 E Highway 372 to pay by cash, check or card.
Auto Bill Pay
Set up recurring monthly payments through your bank’s online bill pay system. They mail a check on your behalf.
Bank Draft
Authorize Valley Electric to automatically withdraw the amount due from your bank account each month.
When is the Valley Electric Bill Due?
Valley Electric bills must be paid by the due date printed on your monthly statement, typically around the 20th of the month. Late fees apply if payment is received after the due date.
Key monthly electric bill deadlines include:
- Bills generated beginning of month
- Payment due around 20th
- Late notice sent if unpaid after due date
- Disconnect notice sent after 2 missed payments
- Electric service shut off if past due balance not paid
Enrolling in auto pay ensures your bill gets paid on time every month. You can also set up due date reminders through SmartHub.
How to Pay Online Through SmartHub
Follow these simple steps to pay your Valley Electric bill through SmartHub:
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Go to vea.smarthub.coop or click “Pay Bill” on vea.coop.
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Enter your username and password. First-time users must register.
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Select “Make Payment” from the Billing & Payments menu.
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Choose a payment amount and date. Pick current, future or recurring payments.
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Enter payment information. Checking/savings accounts or debit/credit cards accepted.
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Review payment details thoroughly before submitting.
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Payment confirmation will appear. You can print or save the receipt.
Online payments made before 3 PM PT on business days process same-day. Allow 1-2 business days on weekends and holidays.
Paperless Billing and Account Management
In addition to paper bills mailed monthly, Valley Electric members can go paperless and access billing information through SmartHub. Benefits include:
- Instant email notification when new bill available
- View current and past bills and usage online
- Schedule text or email reminders for due dates
- Less clutter without mailed paper bills
- Faster processing for online payments
SmartHub also enables updating account information, contacting customer support and monitoring outage status.
Payment Assistance for Struggling Members
If you are having difficulty paying your Valley Electric bill, contact them right away to ask about bill payment assistance programs:
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Payment arrangements – Set up a plan to pay past due balance over time.
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Due date extensions – Receive a short grace period without late fees.
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Energy audits – Get help reducing electricity usage and monthly bills.
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LIHEAP assistance – Qualify for federal funds to help cover utility bills.
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Operation Round Up – Receive donations through member charitable program.
Valley Electric wants to help members manage costs and avoid service disruption. Call them at 775-727-5312 to learn about bill pay assistance options.
Disconnection Process for Unpaid Bills
If a Valley Electric bill goes unpaid for multiple months:
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Late notices sent requesting immediate payment
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Disconnect notice mailed after 2 missed payments
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Electric service physically disconnected on disconnect date
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Reconnect fee applied to restore service after shutoff
Avoid additional fees and service interruptions by keeping your Valley Electric account current. Communicate any payment difficulties right away to make alternative arrangements. Paying consistently late can negatively impact your credit.
Key Takeaways for Valley Electric Bill Payment
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Pay fastest online 24/7 through SmartHub
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Electric bills due around the 20th of each month
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Auto bill pay prevents late fees and disconnection
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Contact them immediately if unable to pay
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Go paperless and get bill notifications by email
Valley Electric offers convenient electric bill payment options to suit any member’s needs. Paying online via SmartHub combined with paperless billing provides the best billing and payment experience. Reach out to Valley Electric right away if you anticipate any issues paying your bill by the due date.
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FAQ
Where does Pahrump get its electricity?