How to Pay Your Valencia Water Company Bill Online

Paying your water bill to the Valencia Water Company is easy and convenient when you use their online bill pay system. This article will provide a comprehensive guide on how to sign up for online bill pay, log in to your account, view and pay your bill, set up automatic payments, and get help if you need it.

An Overview of Valencia Water Company

The Valencia Water Company, also known as SCV Water, provides water services to the Santa Clarita Valley region in Los Angeles County, California. They serve around 230,000 residents across four water retailers: Valencia Water Company, Los Angeles County Waterworks District #36, Newhall County Water District, and Castaic Lake Water Agency.

SCV Water manages water infrastructure like reservoirs, treatment plants, wells, booster stations, and pipelines They work hard to provide reliable, high-quality water to their customers while promoting water efficiency

Why Pay Your Bill Online?

Paying your water bill online with SCV Water offers many benefits

• Convenience You can pay on your computer, smartphone or tablet anytime, anywhere No need to mail payments or visit an office.

• Payment Options: Pay by credit/debit card, electronic check or automatic bank draft.

• View Usage: See your daily water usage and patterns.

• Paperless Billing: Go green by opting out of mailed paper bills.

• Account Management: Update account information, view bills and payment history.

• Notifications: Get email reminders when your bill is ready and due.

• Security: Your information is safe and secure.

• Rewards: Earn a $5 credit by going paperless!

How to Sign Up for Online Bill Pay

Signing up for online bill pay only takes a few minutes. Follow these steps:

1. Go to the SCV Water website at webpay.yourscvwater.com.

2. Click on the “Sign Up” button.

3. Enter your SCV Water account number, name, email address, phone number and create a username and password.

4. Agree to the terms and conditions.

5. Verify your email address by clicking the confirmation link sent to your inbox.

Once signed up, you can immediately log in and access your account!

Logging In and Navigating Your Account

1. Go to webpay.yourscvwater.com and enter your username and password.

2. Click “Login”.

3. The dashboard shows your account balance, due date, and usage graph.

4. Navigate using the menu:

   • Home: Account overview

   • Billing: View, download or print bills

   • Payments: Make one-time or recurring payments

   • Usage: See daily water usage

   • Profile: Manage account details

Viewing and Paying Your Water Bill

1. Go to the “Billing” section.

2. Select a bill to view details like balance, due date, usage charges and other fees.

3. To pay, click “Pay Now” and enter your payment information. Or, scroll down to “Recurring Payments” to set up automatic payments.

4. After paying, you’ll receive a confirmation email with your receipt. Payment will be reflected immediately.

Setting Up Automatic Payments

Auto-pay makes life easier by paying your bill automatically each month. Here’s how to set it up:

1. Under “Payments”, click on “Recurring Payments”.

2. Click “Add New Payment Plan”.

3. Select payment method: credit/debit card or bank account.

4. Choose frequency: monthly on due date or monthly on specific date.

5. Enter payment info and agree to terms.

6. Confirm your email to activate auto-pay.

You can edit or cancel your auto-pay anytime under “Recurring Payments”.

Getting Help with Your Online Account

If you need help with your online account, SCV Water’s customer service team is available:

• Email: [email protected]

• Phone: 661-294-0828

• In Person: Visit the Customer Care Lobby at 24631 Avenue Rockefeller, Valencia CA. Open Monday-Thursday 7:30am-6pm, and alternating Fridays 7:30am-4:30pm.

You can also find help resources on their website, including bill payment FAQs, instructions for reading your bill, and water rates information.

Additional Features in Your Account

Your online account offers additional useful features:

• Paperless Billing: Go green by turning off mailed paper bills. Get notifications when your bill is ready.

• Bill Analyzer: See how factors like weather and rates impact your bill over time.

• Water Usage Analysis: Track your hourly, daily and monthly water usage.

• Water Restrictions: Learn about watering day schedules and get drought alerts.

• Rebates: Find available rebates to upgrade fixtures and appliances.

• Pay Multiple Accounts: Add family or rental property accounts to your profile.

• Account Management: Update contact info, add email notifications and make account changes anytime.

Get Started with Online Bill Pay Today!

Signing up for SCV Water’s online bill pay only takes a few minutes but provides ongoing benefits like convenience, savings and account control. Paying your water bill online helps you monitor your usage, avoid late fees and go green with paperless billing. For reliable water services backed by excellent customer care, choose Valencia Water Company servicing Santa Clarita Valley.