How to Pay Your Bill Online at United Cooperative Services

United Cooperative Services (UCS) is an electric utility cooperative providing power to over 130,000 members across parts of North and Central Texas. They offer several ways for members to easily and conveniently pay their electric bills each month. One of the best options is through United’s online bill pay system. Here is an overview of how online bill payment works and its key benefits.

Accessing United’s Online Bill Pay

To start paying bills online go to UCS’s website and click on the “Pay Bill” link at the top of the homepage. This will take you to the login screen for UCS’s online account management portal. If you already have an online account simply enter your username and password.

If you have not registered, click on “New User” to set up your online profile You will need your UCS account number and an email address The system will email a verification code to confirm your identity. Once registered, you can view and pay bills immediately.

You can also download the UCS app for your smartphone or tablet to access online bill pay on the go The app is available for both iOS and Android.

Payment Options

UCS offers multiple ways to pay your bill through online bill pay:

• Credit/Debit Card – Visa, Mastercard, American Express, Discover
• eCheck – Free direct withdrawal from your bank account
• Text Pay – Receive a text link to pay with credit/debit card
• Mail-in Check – Print a payment coupon to mail with check

Cards and eChecks process immediately, while mailed checks take 7-10 days. You can also setup recurring automatic payments using credit card or eCheck to have your bill paid automatically each month.

Benefits of Online Bill Pay

Paying your electric bill through UCS’s online portal offers many benefits:

• Convenience – Pay anytime, 24/7 access
• Speed – Instant processing avoids late fees
• Secure – Encrypted transactions protect your data
• Paperless – Go green with no printed bills
• Account Management – Update profile, view usage, etc.
• Payment History – Track all payments in one place
• Scheduled Payments – Setup automatic recurring payments

Viewing Your Bill

In addition to making payments, UCS’s online portal allows you to view detailed current and past billing statements. On your account dashboard, you can see an overview of your latest bill including:

• Balance due
• Due date
• Amount paid on previous bill
• Payment status
• Estimated next bill

Clicking on “View Full Bill” generates a comprehensive PDF statement. It includes your detailed usage and charges broken down by electric service, fees, taxes, credits, and more. You can also compare usage month-to-month and year-over-year.

Having all bill details available online makes it easy to understand the charges and track your electricity usage.

Setting Up Automatic Payments

For hassle-free bill payment, members can enroll in automatic payments through UCS’s online bill system. This automatically pays your bill from a credit card or bank account each month on the due date.

To setup automatic payments:

1. Login to online bill pay
2. Click on “My Profile”
3. Select “AutoPay Accounts”
4. Choose “Add New AutoPay Account”
5. Enter bank account or credit card information
6. Confirm account and amount to pay

The system will withdraw the total amount due each billing cycle on the due date. You can cancel or edit automatic payments anytime through your online account.

Managing Account Online

In addition to making payments, UCS members can fully manage their electric account through the online portal. You can:

• Update mailing address, phone, email
• Add/remove account contacts
• View past statements
• Monitor daily electric usage
• Report power outages
• Request service changes
• Enroll in renewable energy or other UCS programs

Having all your account tools and information available online makes managing your electric service quick, easy, and efficient.

Mobile App

UCS offers an iOS and Android app to access online bill pay on the go. The UCS app allows you to:

• Pay your bill immediately with cards or eCheck
• View current and past billing statements
• Check account balance
• Contact customer support
• Report outages

You can receive important notifications like payment confirmations, due date reminders, outage alerts, and billing statements through the app. Enable push notifications in your device settings. Download the free United Cooperative Services app to pay and manage your electric account anytime.

Paperless Billing

Members can opt into paperless billing to receive statements electronically rather than by mail. This saves paper and lets you access bills immediately when issued rather than waiting for delivery.

To go paperless, login to your online account and update your Paperless Billing setting to “Yes” under My Profile. You will receive an email each month when your new statement is ready to view and pay online. Opting out of mailed paper bills is a great way to simplify payment.

Account Security

UCS utilizes advanced data encryption and cybersecurity measures to keep your information secure. Your login credentials are encrypted and access is tied to your specific account number and meter location. Do not share your online account password.

UCS will never email you asking for account details like passwords or card numbers. Beware of phishing scams impersonating the utility. Only enter payment info at ucs.net. The website URL displays a padlock icon indicating the connection is secure.

Get Started with Online Bill Pay

Managing and paying your UCS electric bill online is easy, fast, and secure. Sign up for an online account today to view usage details, make instant payments, setup recurring automatic payments, go paperless, and more. Online bill pay gives you flexibility to pay anytime from your computer or mobile device. Avoid late fees and free up time spent on monthly bills with UCS’s digital payment options.