Having reliable electric service is essential for households and businesses alike. But keeping up with electric bills each month can feel burdensome. If you’re a Union Power Cooperative customer looking for an easier billing process, online payment services may help
Read on to learn about Union Power Cooperative, common electric bill payment challenges, and how platforms like doxo can streamline paying your co-op electric bill
Overview of Union Power Cooperative
Union Power Cooperative is an electric distribution cooperative providing service to over 36,000 members across six counties in North and South Carolina. Their service area spans 2,100 miles.
As a co-op, Union Power Cooperative is owned by the members they serve. They deliver affordable and reliable electric service to homes, farms, and businesses across their territory.
Union Power Cooperative bills members monthly for electric usage based on kilowatt-hour consumption. Bills can be paid directly to Union Power through various channels. Third-party services now also enable co-op members to pay bills through their platforms.
Pain Points of Paying Electric Bills
While Union Power offers different payment options, paying directly can come with frustrations. Here are some common electric bill payment challenges:
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Forgetting due dates – It’s easy to misplace mailed paper bills and miss the payment deadline, risking late fees.
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No reminders – Unless you opt into autopay, Union Power does not send payment reminders, making it hard to remember bill due dates.
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Disorganized records – Keeping track of paper statements and receipts makes accessing past payment history a challenge.
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Limited payment methods – Customers typically can only use cash, check, or credit/debit cards to pay bills directly.
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No consolidated view – You need to login to multiple websites to manage electric bills along with bills from other providers.
Benefits of Paying Bills Through Services
Online bill pay services aim to solve these common problems for Union Power Cooperative members. Companies like doxo provide an online dashboard to securely pay your electric bill, along with bills from all your other monthly providers.
Key advantages of using bill pay services for Union Power bills:
- Reminders before due dates to avoid late fees
- Organized payment records available 24/7
- More payment options like Apple Pay, Google Pay, etc.
- Consolidated overview of all bills in one place
- Auto-pay setup to have bills paid automatically
- Mobile accessibility with iPhone and Android apps
- Enhanced security such as bank-level encryption
Paying Union Power Bills with doxo
doxo is the leading bill pay service, serving over 5 million consumers nationwide. doxo offers a simple process for Union Power members to securely manage co-op payments.
Here are the steps to pay with doxo:
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Search for “Union Power Cooperative” on doxo.com or the doxo app.
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Select your Union Power account and enter your member number.
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Choose a payment amount and method including bank account, debit/credit card, Apple Pay, Google Pay, and more.
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Review payment details and submit.
doxo instantly sends your payment info to Union Power and emails a confirmation. doxo stores your account to simplify future payments.
You’ll receive bill reminders, can check your Union Power balance, update payment methods, view payment history, and manage payments all through your secure doxo account.
Key Benefits of doxo for Union Power
Here are some top perks doxo provides specifically for Union Power Cooperative members:
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Completely free to pay bills with a bank account or debit card
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Access co-op support directly through doxo
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Get reminders so you never miss a payment
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Check your balance whenever you need
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Easily update payment info like expired credit cards
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Pay one-time or setup autopay for automated payments
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Securely store payment methods in your doxo account
Safety and Security of doxo
As with any financial platform, security is crucial. Here is how doxo keeps your money and information safe:
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Bank-level encryption to protect account data
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PCI compliance for secure credit card transactions
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Funds insured by FDIC
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Zero account details shared with Union Power
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Email and push notifications for payment activities
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Dedicated support team to handle any issues
Save Time and Simplify Billing
Features like reminders, organized records, flexible payment options, enhanced security, and easy account management removes headaches around electric bill payments. By streamlining your Union Power bills through doxo, you can save time and gain peace of mind when managing monthly expenses.
The Latest from Union Power
Pay Your Way Program Union Power Cooperative
How do I send a payment to Union Power Cooperative?
Search Union Power Cooperative in the App Store or the Android Market. Set up High Bill Alerts to make you aware of high usage on your account. Use the address below to send your payment by mail. Include your payment stub and allow 5 to 7 business days for your payment to arrive.
Does Union Power Cooperative have a customer portal?
Union Power Cooperative is committed to providing its members with a customer portal for account management and a dedicated outage reporting line for prompt response to any service interruptions. Union Power Cooperative
What does Union Power Cooperative do?
Provides water and sewer services to Concord, North Carolina, with a wastewater treatment plant capacity of 26.5 million gallons per day and an average daily flow of 20.97 million gallons. Looking for Union Power Cooperative billing, payments & services?
Does union power use a third-party payment vendor?
Pre-pay for your electricity and then track your daily usage with online tools and email/text alerts that show daily use and account balances. Union Power does not authorize the use of any third-party payment vendor. This option provides tools to more closely monitor and adjust your daily energy use.
What does Union Power represent or provide?
Union Power’s mission is to deliver safe, reliable electric power and energy services to enhance the quality of life of its members and the communities it serves. Member Resources
How do I report a power outage in Union County?
Headquartered in Monroe, the cooperative is dedicated to providing safe, reliable, and affordable electricity to its members. “To enhance the quality of life of our members and the communities we serve by delivering on our promise to provide safe, reliable” Report power outages in Union County by dialing 800-794-4423 and following the prompts.