Streamlining Bill Payments with UNC Health Care

Paying medical bills can be a headache – tracking statements remembering due dates mailing payments. UNC Health Care offers convenient online options to view balances and pay bills, taking the stress out of medical billing. With over 1 million patient visits annually, UNC Health Care processes a high volume of statements. Their user-friendly online portal and payment options make managing healthcare expenses easy.

Overview of UNC Health Care

UNC Health Care is North Carolina’s largest health care system treating patients across the state. With hospitals clinics, and doctor’s offices, UNC Health Care has many entry points for care. This results in patients receiving multiple bills for each encounter – physician services, hospital stays, lab tests, therapy, etc. UNC Health Care recognized the need for a unified billing system to provide patients with easy access to their account balances.

Benefits of the Online Bill Pay System

UNC Health Care’s online bill pay system provides many benefits

• Consolidated Balance: Patients can view their total outstanding balance across all UNC Health Care facilities in one place. No more sorting through various bills from individual providers.

• Payment History: Patients can see past payments and account credits on previous statements. This provides a complete financial snapshot.

• Multiple Payment Methods: UNC Health Care offers payment by credit/debit card, electronic bank draft, and mailing a check. Patients can choose the most convenient option.

• Account Management: Patients can update their address, phone number, and email directly through the online portal. This ensures bills and statements reach the right place.

• Paperless Billing: Patients can opt-out of mailed paper statements by accessing them electronically. This allows for easy record keeping and cuts down on clutter.

• Payment Plans: For large balances, UNC Health Care can divide payments over several months by enrolling in an automated payment plan. This makes expensive treatments more affordable.

Accessing Online Bill Pay

Patients have a couple options to access their account and pay bills online.

The easiest way is by logging into My UNC Chart, UNC’s patient portal. This provides access to the full suite of account management tools. Patients can view their consolidated balance, payment history, update account details, and pay their bill.

For quick, one-time payments, UNC Health Care offers a Pay As Guest option. By entering their account number, patients or guarantors can securely pay balances without logging in. This allows friends or family members to help settle bills.

Signing Up is Quick and Easy

Registering for My UNC Chart is simple. Patients provide their name, date of birth, email address, and create a password. The portal immediately links this information to the correct medical record number. Once registered, patients gain instant access to their account dashboard and online bill pay.

For those hesitant to try a new technology, UNC Health Care’s patient advocates happily provide one-on-one support. They can walk new users through the initial registration process and answer any portal questions.

Online Bill Pay is the New Normal

Paying bills online is second nature for many people when managing credit cards, utilities, and other routine expenses. With UNC Health Care’s user-friendly portal, medical bills can now be handled with the same ease. No more mailing paper checks and waiting for processed payments.

The days of deciphering cryptic medical bills are over. UNC Health Care’s online bill pay finally brings convenience and transparency to managing healthcare expenses. Patients can now focus their energy on getting well, not billing.