Living in the city of Gastonia North Carolina means being a customer of Two Rivers Utilities for your electric water, sewer, and stormwater services. As a Two Rivers Utilities customer, you receive a monthly bill that covers usage and services at your home or business. Paying your Two Rivers Utilities bill on time each month is important to avoid late fees, service disruption, and other penalties. Luckily, Two Rivers Utilities offers many convenient payment options to fit every schedule and preference.
In this article we’ll explore the various ways Gastonia residents and businesses can pay their Two Rivers Utilities bills. Whether online by phone, in person, or by mail, Two Rivers Utilities aims to make bill payment fast and easy. Read on to learn about the bill pay options available and choose the methods that work best for you.
Online Bill Pay
For quick and convenient bill payment 24/7, Two Rivers Utilities offers online bill pay through their website. To pay online, visit www.TwoRiversUtilities.com and login to your account. You can use a bank account, credit card, or debit card to pay your bill. Online payments are processed immediately, so you don’t have to worry about your bill getting lost in the mail.
Payments made through the online bill pay system before 5:00 PM on business days will be posted to your account the same day. Payments made after 5:00 PM, on weekends, or holidays will be posted the next business day.
Two Rivers Utilities does charge convenience fees for online bill pay based on the payment amount. Fees range from $2.95 to $11.95 depending on the total payment. Even with the fees, online bill pay offers an easy and instant way to pay from home.
Pay By Phone
In addition to online payments, Two Rivers Utilities offers a pay-by-phone option. Simply call 1-888-484-9465 anytime to make a payment via automated system. You’ll need to enter your Two Rivers Utilities account number and billing zip code to process the payment by phone.
Pay-by-phone accepts payments from credit cards, debit cards, and e-checks. As with online bill pay, payments made before 5:00 PM will post the same business day. A convenience fee ranging from $2.95 to $11.95 also applies based on payment amount.
Payment Kiosks
For Two Rivers Utilities customers who prefer to pay their bills in cash, there are five automated bill payment kiosks located around Gastonia. These kiosks work similarly to ATMs – insert your cash and input your account details to make an instant payment.
Kiosk payment locations include:
- Food Lion, 2601 S. New Hope Rd
- Food Lion, 1024 W. Hudson Blvd
- Food Lion, 111 W. Garrison Blvd
- WOW Supermarket, 2557 W. Franklin Blvd
- Outside Garland Business Center, 151 S. York St
Payments made at kiosks after 5:00 PM, on weekends, or holidays will be posted the next business day. Kiosks only accept cash payments.
Mail-In Bill Pay
Sending your payment by mail is another free option offered by Two Rivers Utilities. Your monthly bill will come with a return payment envelope that you can use to mail in your check or money order. Be sure to include your remittance stub from the bill when mailing your payment.
For proper delivery, mail payments to:
Two Rivers Utilities
PO Box 580068
Charlotte, NC 28258-0068
Allow 5-7 days for mailed payments to be received and processed. To avoid late fees, be sure to mail your payment at least a week before the due date.
In-Person Payments
If you want to hand-deliver your payment and speak with someone face-to-face, you can bring your Two Rivers Utilities bill payment to the Garland Business Center at 150 S. York St in downtown Gastonia. In-person payments are accepted Monday to Friday from 8:30 AM to 5:00 PM, excluding holidays.
Two Rivers Utilities also partners with Ace Cash Express at 2597 W. Franklin Blvd to accept in-person bill payments. Payments made at this location incur a $1 convenience fee.
Automatic Bank Draft
For the most convenient hands-off payment option, consider enrolling in Two Rivers Utilities’ automatic bank draft program. This feature automatically drafts the amount due each month directly from your bank account on the payment due date.
To enroll, complete the automatic bank draft authorization form available on the Two Rivers Utilities website. Link your checking or savings account to your Two Rivers Utilities account. You’ll still receive a monthly bill to review charges, but don’t have to manually make the payment.
Automatic bank draft ensures your bill is paid on time every month without any work required.
Additional Payment Tips
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If paying by check, include your Two Rivers Utilities account number in the memo line for faster processing
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When mailing payments, use the return envelope from your bill to prevent processing delays
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Sign up for paperless billing and account notifications to stay on top of your account balance and due dates
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Avoid late fees and service disruptions by paying your bill early or scheduling recurring payments
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Contact Two Rivers Utilities customer support if you need help managing payment plans
Paying your utility bills on time is essential, but doesn’t need to be a hassle. With the variety of payment options offered by Two Rivers Utilities, Gastonia customers can choose the most convenient way to pay each month. Pay online, over the phone, at a kiosk, by mail, or in person using the methods outlined above. Your Two Rivers Utilities account makes it easy to pay from anywhere, anytime.
Two Rivers Utilities renovated water plant – dedication 2019
FAQ
Where can I pay the city of Gastonia bill?
How do I call the city of Gastonia?
How do I pay my utility bill in Gastonia & two rivers?
City of Gastonia and Two Rivers Utilities customers have several options available for paying their monthly utility bill. No Charge Payment Options Automatic Bank Draft Save time and money by participating in the City’s Automatic Bank Draft Program for your monthly utility bills.
How do I pay my utility bills in Gastonia?
City of Gastonia utility customers now have a more convenient way to pay all utility bills through their Two Rivers Utilities account. Check out the new video below explaining the update! If playback doesn’t begin shortly, try restarting your device. Videos you watch may be added to the TV’s watch history and influence TV recommendations.
How much does a city of Gastonia payment cost?
You will need your 8-digit City of Gastonia account number and address information to make a payment. The payment processor will charge a convenience fee for these forms of payment. The fee will be in increments of $2.95, increasing at each multiple of $400. Customers are charged a $1.00 convenience fee for this option.
What information can I access with my city of Gastonia account number?
By using your City of Gastonia account number, or Social Security Number and address, you can quickly access information on amounts due, payments received, due dates and disconnect dates. In addition, you can verify open reconnect orders for your location, process payments or payment arrangements or speak to a Customer Service Representative.
Where is two rivers utilities located?
Two Rivers Utilities provides water and wastewater services to approximately 100,000 residents of Gastonia, Cramerton, Bessemer City, McAdenville, High Shoals, Ranlo, Stanley, and Clover, S.C., along with portions of Lowell, Belmont, Dallas, and Kings Mountain. The water treatment facility processes about 5 billion gallons of water per year.
Who is Gastonia water & wastewater?
Gastonia has served as a regional provider of wholesale water and wastewater services to surrounding municipalities for more than three decades. In 2011, the merger of Gastonia’s and the Town of Cramerton’s wastewater systems initiated the formation of a formal regional utility, named Two Rivers Utilities.