Paying your monthly utility bill to Tupelo Water & Light ensures continuous access to essential water and electric services. Tupelo Water & Light offers various payment options to fit different needs and schedules. This guide provides an overview of the available methods for paying your Tupelo Water & Light bill conveniently online, by phone, by mail, or in person
Online Bill Pay
Paying online is one of the quickest and most convenient ways to pay your Tupelo Water & Light bill Here are the online payment options
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Utility Nexus – Tupelo Water & Light’s official online payment processor is Utility Nexus. You can pay by debit/credit card or e-check from your bank account There is a $250 service fee per transaction.
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Bank Bill Pay – Many banks and credit unions offer free online bill pay services. Log into your bank account website and add Tupelo Water & Light as a payee to schedule one-time or recurring payments.
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Phone App – Download your bank’s mobile app to pay bills on the go. Bank of America, Chase, and other large banks have bill pay features in their apps.
To use online bill pay, you’ll need your Tupelo Water & Light account number and the exact service address. Allow 2-3 business days for electronic payments to process and avoid late fees.
Pay By Phone
To pay your utility bill over the phone, you can call Tupelo Water & Light at 662-841-6460 and speak to a representative during business hours, Monday-Friday from 8AM to 5PM.
You can also utilize the automated pay-by-phone system available 24/7 at 662-840-2194. The automated system will walk you through the process of entering your account details and paying by debit/credit card or checking account.
Whether you choose the automated system or call during business hours, make sure to have your account number handy to access your account.
Pay By Mail
If you prefer to mail in a check or money order, send your payment to:
Tupelo Water & LightPO Box 588Tupelo, MS 38802Print your account number on the check or money order and include your payment stub from your monthly bill. Allow 7-10 business days for mailed payments to be received and processed by the due date.
Pay In Person
You have a few options for paying your Tupelo Water & Light bill in person:
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Main Office – Visit the Tupelo Water & Light office at 333 Court St in Tupelo Monday-Friday from 8AM-5PM to pay by cash, check, or money order.
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Authorized Payment Locations – Tupelo Water & Light has partnered with local businesses like grocery stores, check cashing services, and pharmacies to accept in-person payments. Ask your nearest location if they accept Tupelo Water & Light payments.
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Western Union – Make a cash or debit card payment at one of Western Union’s 46,000+ agent locations across the country. Payments incur a $1.50 service fee.
When paying in person, have your most recent bill or account number. Get a receipt as proof of payment. In-person payments post immediately to your account.
Payment Reminders & Tips
Keep these tips in mind to ensure smooth processing of your Tupelo Water & Light utility payments:
- Have your account number handy whenever you pay – it’s key for identifying your account.
- Double check the amount due before submitting payment.
- Pay at least 5 business days before the due date to ensure on-time delivery.
- If mailing a check, write your account number on the check memo.
- Watch out for phishing emails/calls asking for immediate payment. Tupelo Water & Light provides multiple shut off notices.
- Alert Tupelo Water & Light if your banking information changes to prevent declined payments.
- Contact Tupelo Water & Light to discuss alternate payment plans if you cannot pay the full bill by the due date.
By paying your Tupelo Water & Light utility bill promptly each month using one of the available online, phone, mail, or in-person methods, you can avoid late fees, maintain good standing on your account, and keep your essential services active.
APPLY FOR NEW SERVICE
New residential customers must come by our Billing & Collections Office at 333 Court Street, 8 a.m. until 5 p.m., Monday through Friday, to apply for service. Please bring two (2) forms of ID, including a driver’s license or state issued ID card. Renters should also bring a copy of the lease or renter’s receipt. Applicants should be prepared to pay all deposits and charges at this time. Get your Residential Application for Utility Service by clicking the button below.
If you are moving away or transferring utility service to another location within our service area, you must come by our Billing & Collections Office and give us the details of your move. Try to give us as much advance notice as possible. A $25 charge to transfer services will be added to your bill. Request to Discontinue Utility Service by clicking the button below.
COLLECTION AND BILLING OFFICE
Our Collection and Billing Office is at 333 Court Street and is open from 8 a. m. until 5 p.m., Monday through Friday. For customer convenience, we offer a drive-thru window and an after-hours drop-box for payments. If you have any questions concerning your bill, please call us at 662-841-6470 or contact us at [email protected].
Too much rainfall caused power outage at Tupelo Middle School, forced early dismissal
How do I pay my tupelo water & light bill?
doxo enables secure bill payment on your behalf and is not an affiliate of or endorsed by Tupelo Water & Light (MS). Pay with your Visa, MasterCard, or Discover credit card or debit card, with Apple Pay, or with your bank account.
Will a payment update MY Tupelo water & light account balance?
Payments will immediately update your Tupelo Water & Light account balance. However, please allow up to 24 hours for your payment to post to your financial institution. A confirmation email/text message will be sent upon payment completion.
How do I contact tupelo water & light?
Ask your billing questions directly by phone 662-841-6470, email ( [email protected]) or on their website . I’m looking for my bill. Where can I find it? Visit Tupelo Water & Light (MS) to access your bill.
How does the tupelo water system work?
The Tupelo Water System, under the City Department of Water and Lights, provides water for about 38,842 residents living in the area of Tupelo, Mississippi. Established in 1866, the Tupelo Water currently obtains its supply via the purchase of treated surface water from the Northeast Mississippi Regional Water District, which uses Tombigbee River.
How long does it take to set up water service in Tupelo?
When you move to a new home in Tupelo, you’ll most likely already have running water, but you’ll still need to set up water service with the Tupelo Light And Water. Luckily, Tupelo has made it pretty simple with the following online form. Starting service generally takes just two business days. Click here to fill out a Start Service Form.
How do I create a Tupelo light and water account?
If you already have an account, you just need to login to the Tupelo Light And Water site. Tupelo Light And Water accepts credit cards, debit, and direct deposit. Click here to login. Want to create a new account? You can create a new account on the Tupelo Light And Water website.