Having reliable electric service is essential for Tucson residents and businesses. Paying your monthly Tucson Electric Power (TEP) bill on time is an important responsibility as a customer. This article provides a complete overview of your statement, understanding the charges, and easy ways to pay your TEP electric bill.
Ways to Pay Your TEP Electric Bill
TEP offers several convenient payment options
- Online using credit/debit card or e-check
- By phone using credit/debit card
- In person at authorized payment locations
- By mail with check or money order
- Auto pay bank draft
- Budget billing
Payments are due by the due date on your statement to avoid late fees. The fastest and easiest way for most customers is paying online.
Reading and Understanding Your Statement
Carefully reviewing your TEP electric bill ensures you understand what you’re being charged for Key elements include
- Account number
- Service address
- Billing date
- Previous balance
- Payment due date
- Electricity usage in kWh
- Itemized list of charges
- Taxes and fees
- Total amount due
Check for any usage changes or billing errors. The back of the statement has important notices. Contact TEP with any statement questions.
Paying Your TEP Electric Bill Online
Paying online through My Account is secure, fast, and convenient:
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Go to TEP.com and click on “My Account.”
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Log in or select “Pay as Guest” to make a one-time payment
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Choose your payment amount and submit your credit/debit card or bank account info.
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Review payment details and click “Submit.”
Online payments post to your account typically within 1 business day. A convenience fee applies to guest payments.
Paying Your TEP Electric Bill by Phone
Call (520) 623-7711 to pay your TEP bill by phone using your credit/debit card. Have your account number, card number, and billing details ready. A convenience fee applies.
Paying Your TEP Electric Bill in Person
Bring your payment to an authorized payment location like Fry’s Food Stores, Walmart, and check cashing locations. Pay by cash, check, or debit card. A convenience fee applies.
Paying Your TEP Electric Bill by Mail
Mail your electric bill payment check or money order to:
Tucson Electric Power
PO Box 80077
Prescott, AZ 86304
Write your account number on the payment and allow 5-7 days for delivery to avoid late fees.
Pay by Auto Pay Bank Draft
For easy recurring payments, enroll in auto pay through My Account to automatically draft your bill amount from your bank account each month. Log in and click on “Billing & Payments” to enroll.
Pay with Budget Billing
To pay the same amount every month, enroll in budget billing. Your payment is calculated as the average of your previous 12 months of electric bills. Log in online to enroll.
Avoid Late Payment Charges
If unable to pay on time, call TEP immediately and request a payment extension to avoid late fees or service disruption. Payment arrangements may also be available if you are facing financial hardship.
Update Account and Contact Information
Keep your mailing address, email, phone number and account details up-to-date through your online My Account portal or by calling customer service.
Moving? Notify TEP in advance to close your account and get a final bill. New customers must open a TEP account to start service.
Paying your TEP electric bill fully and on time each month is fast and easy with the secure online, phone, auto pay, budget billing, and in-person options. Carefully review statement details and proactively contact TEP with any questions or concerns. Stay current on your electric account to keep the power flowing!
Your New TEP Bill
FAQ
Where can I pay for Tucson electric power?
What is the phone number for Tucson electric power bill pay?
Can I pay my APS bill at Fry’s without?
Can you pay your bills with a debit card?
How do I pay my Tucson Electric Power Bill?
Welcome to Tucson Electric Power’s payment system provided by KUBRA EZ-PAY. This service allows you to pay your bill by credit card, debit card, bank account or cash. To use EZ-PAY, you will be charged a convenience fee.
Who is responsible for a power reconnection if a bill is not paid?
If an account is referred to a collection agency, the customer is responsible for paying all associated fees. If your power is shut of for non-payment, you must pay your delinquent bill and a reconnect fee before the power is restored. A deposit or an additional deposit also may be required.
Does EZ-Pay charge a convenience fee?
To use EZ-PAY, you will be charged a convenience fee. Please note, if you received a disconnect notice, and your service has been disconnected or is scheduled for today, after payment call (520) 623-7711 to speak to a customer service representative to have your service reconnected or possibly prevent a disconnect.