Paying your electric bill online is a convenient option offered by Tri-County Electric Cooperative. With a few quick clicks you can securely view your account balance and make a payment 24/7. This article provides step-by-step instructions for paying your Tri County Electric bill through the online member portal.
Overview of Tri-County Electric Cooperative
Tri-County Electric Cooperative (TCEC) is a not-for-profit electric utility providing service to residential and business members in several Texas counties. Some key facts about the co-op:
- Serves over 100,000 meters across 18 counties
- Member-owned and democratically governed
- Offers affordable rates and reliable service
- Based in Aledo, TX with local offices
As a TCEC member, you receive electric service and can participate in co-op governance Paying your electric bill regularly is part of membership
Understanding Your Electric Bill
TCEC electric bills are issued monthly and include these charges
- Electricity usage based on kWh consumption
- Fixed monthly service availability charge
- Applicable taxes and fees
The usage charge depends on how much power you consumed that month. The fixed charge covers the cost of infrastructure and service to your location. Any additional fees or credits will also appear on your statement.
When Is Payment Due?
TCEC electric bills are due by the due date printed on your monthly statement. This is typically around the 20th of each month, but may vary. Payments received after the due date will incur a late fee.
So be sure to pay your bill on time each month to avoid penalties. It’s easy with the online portal.
Online Account Management at MyTriCountyTX
TCEC offers an online member portal called MyTriCountyTX. This secure site allows you to:
- View and pay bills online
- Set up recurring auto-pay
- Monitor electric usage
- Report outages
- And more!
Registering takes just minutes. Have your account number handy when you sign up at mytricountytx.com.
How to Pay Your Electric Bill Through the Portal
Follow these simple steps to pay your TCEC electric bill online:
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Login to MyTriCountyTX
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Select “Make a Payment”
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Enter payment amount
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Choose payment method
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Submit payment
The available payment methods include all major credit/debit cards, checking account or cash payment at retail stores. You’ll receive a confirmation email after the payment processes.
Benefits of Paying Online
Paying your electric bill through MyTriCountyTX offers these advantages:
- Convenience – Pay anytime, anywhere online
- Control – View account balance and usage
- Security – Encrypted payment processing
- Efficiency – Takes just minutes to complete
- Reliability – Ensure on-time delivery of payment
So skip the stamps and paper checks by managing your electric account online.
Setting Up Recurring Auto-Pay
For maximum convenience, enroll in auto-pay to have your electric bill paid automatically each month. With auto-pay, the balance will be drafted from your payment method on the due date.
To start auto-pay:
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Login to MyTriCountyTX
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Click “Auto Pay Program”
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Enter your preferred payment info
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Submit the authorization form
Then sit back and enjoy one less bill to worry about every month!
Mobile App for On-the-Go Payments
In addition to the online portal, TCEC offers a mobile app called MyTriCountyTX. You can download it for iPhone or Android to:
- Pay bills on your phone
- View electric usage
- Report outages
- Access your co-op account anywhere
Mobile payments make it easier than ever to pay your electric bill on the go.
Billing and Payment Support
If you have any questions about your electric bill or online payments, TCEC’s member services team is here to help:
Phone: 817-444-3201
Email: [email protected]
Stop by any TCEC local office during business hours or use the 24/7 payment kiosk. Help is always available!
Key Takeaways on Paying Online
- Paying online at MyTriCountyTX is fast, easy and secure
- Avoid late fees by paying your electric bill by the due date
- Enroll in auto-pay or use the mobile app for added convenience
- TCEC member services can assist with any account inquiries
So take control of your electric account by signing up to pay online today!
Frequently Asked Questions
Below are answers to some common questions about paying TCEC electric bills online:
What payment methods can I use in the portal?
You can pay by credit/debit card, checking account, cash at retail stores or in TCEC offices.
Is there a fee for paying online?
No, there are no fees to use the online payment portal or mobile app.
When will my payment be applied to my account?
Online and mobile payments are typically applied same day if submitted before 3:00pm. Allow 1-2 days for mail/office payments.
How do I get my username and password?
Your username is your TCEC account number. The default password is the same account number until changed.
What if I lost my account number?
Contact our member services team and we can assist with locating your electric account number.
Who do I call for billing questions?
Contact TCEC member services at 817-444-3201 or [email protected] for any billing inquiries.
Can I go paperless with online billing?
Yes! You can enroll in paperless billing via the MyTriCountyTX portal.
We hope these tips help you manage your electric account online with Tri-County EC. Let us know if you have any other questions!
You may also download our convenient free app!
To help you keep up with your account, all members are encouraged to download the FREE TCEMC App on Google Play Store or the Apple Store.
Choose the Right Option
As a Membership Corporation, Tri-County Electric is designed to assure that there is a continuing and reliable network of power supplied to each member’s home and workplace. A part of maintaining the stability of the Corporation is ensuring that each member has options for how to pay their bill that makes it easier for each household and business.
As members of the Electric Corporation we each recognize that we are stronger when we invest in our future together. Each of us is committed to supporting our network’s ability to protect for our collective future that supports economic growth and provides for the safe and carefully maintained power lines that supply our needs each day.
With an elected Board of Directors and a staff dedicated to careful stewardship of every investment, the future of our electricity supply is bright.
We all recognize that this is possible only because each or us, as members of the corporation, is committed to paying our bills each month so that our Corporation is able to continue to provide service.
Be sure to log into you account to update your telephone contact number. Found on the App’s “My Account” tab, the phone number listed there is what Tri-County Electric uses to contact you regarding Power Outages.