How to Pay Your Utility Bill in the Town of Windsor

Paying your utility bill to the Town of Windsor is easy when you know all the available options. The town offers several convenient ways to pay your water, sewer, trash, and other municipal utility bills.

In this comprehensive guide I’ll cover everything you need to know to pay your Windsor utility bill. including

  • Understanding your bill and charges
  • Creating an online account
  • Paying online
  • Paying by phone
  • Paying by mail
  • Setting up autopay
  • Finding support and assistance

Follow along to learn the ins and outs of paying your Town of Windsor utility bill.

Understanding Your Windsor Utility Bill

Your utility bill from the Town of Windsor likely includes charges for services like

  • Water
  • Sewer
  • Trash collection
  • Recycling
  • Storm drainage

It’s important to understand what’s on your bill. Your charges are based on the water meter reading and service rates set by the Town.

Bills are sent out monthly. Payment is due upon receipt. Late fees apply if paid after the due date.

The Town offers a billing schedule to help you understand normal meter reading and billing cycles. This can vary in winter months.

Creating an Online Account

The easiest way to pay your Windsor utility bill is to set up an online account. Here’s how to get started:

  1. Visit the Town of Windsor website.

  2. Click on “Pay Your Bill Online”.

  3. On the WaterSmart portal, click “Create New Account”.

  4. Enter your utility account number and set up your username and password.

  5. Provide your contact information and verification details.

Once your online account is created, you can easily log in to view and pay your bill, set up autopay, check usage history, and more.

Paying Your Bill Online

Paying online through your WaterSmart account is quick and easy. Just follow these steps:

  1. Log into your WaterSmart account.

  2. Click on “Pay Bill” and select payment account.

  3. Enter payment amount and submit.

  4. The payment will be immediately processed.

You can use a checking account, credit card, or PayPal account to pay online. A small convenience fee applies to credit card payments.

Paying by Phone

You can also pay your Town of Windsor utility bill easily over the phone using the automated payment system.

Call (707) 838-1000 and select the “Pay Water Bill” option. Follow the prompts to enter your account number and make a payment using your credit/debit card or checking account.

The automated system is available 24/7 for your convenience. There is no fee for checking payments, but a small fee applies to credit card transactions.

Paying by Mail

If you prefer, you can mail in a check or money order payment to:

Town of Windsor
PO Box 100
Windsor, CA 95492

Be sure to include your payment stub or write your Windsor utility account number on the check. Allow 5-7 business days for mailed payments to process.

Setting Up AutoPay

For easy set-it-and-forget-it payments, set up automatic bill pay through WaterSmart. Here’s how:

  1. Log into WaterSmart and click on “AutoPay Program”.

  2. Select your payment account on file.

  3. Choose your payment date and confirm account.

Once enabled, your bill will be paid automatically on the due date each month. Your payment method on file will be charged.

Finding Support and Assistance

If you need help with your Windsor utility account or bill payment, there are a few options:

  • Call the Utility Billing department at (707) 838-1004.

  • Email questions to [email protected].

  • Visit the Utility Billing office at 9291 Old Redwood Hwy.

  • Contact the Town Hall at (707) 838-1000.

The friendly utility staff can answer questions, take payments, and help resolve any issues.

Key Tips for Paying Your Windsor Bill

To recap, here are some key tips to remember:

  • Review your bill each month to understand the charges.

  • Set up online access for easy bill management.

  • Pay online or by phone for quick, secure payments.

  • Try auto-pay to remove the monthly task.

  • Reach out to utility staff if you have any issues.

  • Don’t forget to pay by the due date to avoid late fees!

Paying your Town of Windsor utility bill is quick and painless when you use the available online, phone, and mail options. Sign up for an account today to get started!

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How do I pay my Windsor utility bill?

Additionally, Windsor utility customers are eligible to sign up for text notifications to notify users about when a bill becomes available with the option to pay through text message. Accepted forms of payment include: eCheck, Visa, Mastercard, Discover, American Express, Google Pay, Apple Pay, PayPal and Venmo. Need Help?

What does town of Windsor customer service do?

Town of Windsor Customer Service is responsible for the issuance of monthly statements and collection of charges. They also answers questions about billing, administers customer account setup and closing, and provides meter reading verification. Utility payments are due on the 20th of each month by 5pm.

Where do I send a water bill to Windsor CA?

Mail to P.O. Box 100, Windsor, CA 95492. For additional information visit the Town’s Water Conservation or call 707-838-1004. Utility Billing is a function within the Administrative Services Department and provides Water & Water Reclamation (sewer) billing information and services.

Does Windsor have a 24/7 automated payment line?

The 24/7 automated payment line is now available for customers to make a payment or check a balance. Additionally, Windsor utility customers are eligible to sign up for text notifications to notify users about when a bill becomes available with the option to pay through text message.

What services does the town of Windsor provide?

The Town of Windsor provides potable water, wastewater, and storm sewer services for customers in the Weld County limits of Windsor, and storm sewer services for customers in the Larimer County limits of Windsor. Trash, cable, electric and gas are services provided by outside agencies.

How do I contact the town of Windsor?

Monday through Thursday 7:00 am to 6:00 pm. In-person public counter services will be offered Monday through Thursday from 8:00 am – 5:00 pm, at the Town’s Administrative Services Department. If you need assistance Monday – Thursday between the hours of 7:00 am – 8:00 am or 5:00 pm – 6:00 pm please call (707) 838-1004 or email [email protected].

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