Living in the town of Smyrna, Delaware comes with great community amenities like parks events, and local businesses. It also means paying your utility bill to the town for services like water, sewer and trash collection. Paying your Smyrna utility bill quickly and easily can now be done online in just a few minutes. This comprehensive guide will provide all the details you need to know about paying the town of Smyrna utility bills online.
An Overview of Smyrna, Delaware Utilities
The town of Smyrna, Delaware provides utility services to residents and businesses within town limits Key facts about Smyrna utilities
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Services provided include water sewer electric, and trash collection.
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The town utility department oversees billing and payment collection.
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Bills are issued monthly and are typically due around the 20th of each month.
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Customers receive a utility bill that charges for all applicable services.
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Payment options include online, phone, mail, drop box, and in-person.
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Account management and payments can be done through the SmyrnaClick2Gov online portal.
Benefits of Paying Your Bill Online
Paying your Smyrna utility bill through the town’s online payment system provides a number of benefits:
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It’s fast – takes just a few minutes to complete.
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Available anytime – online payments can be made 24/7.
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Secure – the online system is secure and protects your data.
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Automatic – easily setup recurring payments.
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Access account info – view past bills and payment history.
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Paperless – receive bills electronically.
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Payment tracking – get status updates on your payments.
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No fees – free to pay online using eCheck.
Online payments help you efficiently manage this monthly task.
Step-By-Step Guide to Paying Online
Paying your utility bill to the town of Smyrna online through their Click2Gov system is quick and easy. Follow these steps:
1. Go to the Click2Gov Website
Navigate to Click2Gov on your computer or mobile device. This is the online portal for managing your account and payments.
2. Select “One Time Payment”
Choose the “One Time Payment” option. This will allow you to make a single bill payment.
3. Enter Your Account Number
You will need to enter your 7-digit Smyrna utility account number, which is printed on your paper bill.
4. Choose Payment Method
Select whether you want to pay with a credit card, debit card, or electronic check from your bank account. Then enter the required payment details.
5. Input Payment Amount
The system will display your total current balance due. You can pay the full balance or make a partial payment if needed.
6. Submit Payment
Carefully review the payment details before submitting. You will receive an email confirmation with your payment details.
And that’s it – you’ve now successfully paid your Smyrna utility bill online! The whole process should take less than 5 minutes.
Other Ways to Pay Your Smyrna Utility Bill
In addition to the Click2Gov online payments, the town offers a few other ways to pay your utility bill:
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By phone – Call the utility department at 302-653-9231 to pay over the phone using the automated system.
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Mail – Send a check or money order via US Mail to the utility department office.
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Drop box – Place your payment in the drive-up drop box located outside the utility department.
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In-person – Visit the utility department office located at 27 S Market Street Plaza during business hours.
No matter which option you choose, be sure your payment arrives by the due date to avoid late fees. Online bill pay is typically the most convenient way to pay.
Managing Your Smyrna Utility Account Online
The Click2Gov online portal allows you to do more than just make payments. You can also:
- Setup automatic recurring payments
- View current and past bills
- Monitor your usage and payment history
- Update your account information
- Set bill reminders and notifications
- Report service issues
- Go paperless with electronic billing
Take advantage of all the account management features available through the Smyrna online payment system.
Frequently Asked Questions About Online Payments
Paying your utility bills online is straightforward, but many customers still have some questions. Here are answers to some commonly asked questions:
What payment methods can I use to pay online?
You can pay online using a credit card, debit card, or electronic check. Visa, MasterCard, Discover, and ACH debit are accepted.
Is there a fee for paying online?
Payments by eCheck are free. Credit and debit card payments incur a third-party processing fee of $5.45 per transaction.
When will my online payment be applied to my account?
Online payments are applied same day to your account balance immediately after the transaction is completed.
Can I setup recurring payments?
Yes, through the Click2Gov system you can setup automatic monthly payments to be drafted from your chosen payment method.
What do I do if I lost my paper bill?
You can view and print current and past utility bills from the Click2Gov online portal at any time.
Who do I contact for billing questions?
Reach out to the Smyrna utility department billing team at 302-653-9231 Monday-Friday 8am-4:30pm for any account help.
Key Takeaways for Paying Smyrna Utility Bills Online
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Smyrna provides utility services like water, electric, and trash removal to residents.
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Pay utility bills online 24/7 through the town’s Click2Gov website.
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Login and enter your account number, payment method, and amount.
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You can also pay by phone, mail, drop box, or in-person at the utility office.
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Setup automatic payments, go paperless, and more through the online account system.
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Paying online is fast, easy, secure and helps you manage bills efficiently.
Take control of your utility payments to the town of Smyrna by getting setup with online bill pay through Click2Gov today.
