Paying your utility bill online is a convenient option for residents of Queen Creek, Arizona. The Town of Queen Creek offers utility customers simple ways to pay online, by phone or in person. This guide provides step-by-step instructions on how to set up and manage online utility bill payment with the Town of Queen Creek.
Online Account Access
To pay your Queen Creek utility bill online, you first need to set up online account access. Here’s how:
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Go to www.queencreekaz.gov
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Click on “Pay Utility Bill Online”
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Select “New users click here” to create an account
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Enter your account number and other required information
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Create a username and password
Once your online account is set up, you can log in anytime to view or pay your bill, see payment history, update account information, and enroll in paperless billing.
Online Payment Methods
The Town of Queen Creek offers the following ways to pay your utility bill online:
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Credit/debit card – Visa, Mastercard, Discover, American Express
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Electronic check – Direct withdrawal from checking or savings account
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One-time payment – Make a single payment each billing cycle
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AutoPay – Set up recurring automatic payments
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Pay by Text – Text a keyword to make quick payments
Step-by-Step Guide to Paying Online
Follow these simple steps to make online payments to the Town of Queen Creek utilities:
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Login to your online account
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Select “Pay Bill” from the menu
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Choose a payment method
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Enter payment amount
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Select current or future payment date
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Submit & confirm payment
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Print or save the payment receipt
Tips for Managing Online Payments
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Update payment methods under “My Profile”
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View payment history on your account
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Sign up for paperless billing to receive bills electronically
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Set text or email reminders for upcoming due dates
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Disable AutoPay anytime by editing parameters
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Contact Town of Queen Creek to remove saved payment methods
Payment Notifications and Reminders
With an online account, you can receive payment notifications by:
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Email – Get bill ready alerts and payment confirmations
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Text message – Payment reminders and past due notices
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Phone – Receive automated payment reminders and due date notices
Set up notifications to avoid late fees. Queen Creek utility bills are due by the 21st of each month.
Other Ways to Pay Your Bill
In addition to convenient online payment options, the Town of Queen Creek offers utility customers these other ways to pay:
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By phone – Call 480-358-3434 to pay by credit/debit card
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In person – Pay at Town Hall or drop box locations
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By mail – Send check or money order payments to Town of Queen Creek
Payment Assistance Programs
For utility customers struggling to pay their bill, Queen Creek provides two assistance programs:
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Payment arrangements – Set up a payment plan for past due balances
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Aid to Community Charities – Get help paying bills through ACC assistance
Contact the utility department to learn more about assistance options to avoid service disconnection.
Avoid Late Fees and Disconnection
Paying online means no more late fees, saving both time and money. It also prevents service interruption from non-payment.
Log in to your Queen Creek online account anytime to check your balance, make a payment, set up AutoPay, and manage utility bills with ease.
TidBit Tuesday – New utility billing system
FAQ
What is the phone number for Queen Creek water bill?
What is the curfew in the town of Queen Creek?
Is Queen Creek a town or city?
What is the phone number for the town of Queen Creek?
How do I pay a water bill in Queen Creek?
Online: Payments can be made directly on the town’s website, or via bill pay through the customer’s bank. To pay directly through the town’s website, visit QueenCreek.org/PayYourBill. To pay a water bill with bill pay through a bank, visit the bank’s bill pay site. Be sure to have the account number and the town’s mailing address handy.
How do I pay a new customer bill in Queen Creek AZ?
Call 480-358-3480, have your new customer and account numbers accessible. Use the drop box, located at 22350 S. Ellsworth Road, on the south side of the building. Please pay your bill at the Customer Service counter which is located on the first floor of the Municipal Services Building, 22358 S. Ellsworth Road, Queen Creek, AZ 85142.
Does Queen Creek have a utility billing system?
Yes, the Town of Queen Creek has a new utility billing system. It offers updated technology and enhanced customer service features including an online portal with access to historical water consumption, payment history, the ability to sign up for utility-related alerts, and start or transfer service.
Can I pay my utility bill online in Queen Creek & San Tan Valley?
The Town now offers a variety of on-line options. You can start new service, pay your utility bill, view your account information or sign up for paperless billing all from the comfort of your own home or office. Not sure if you reside in Queen Creek or San Tan Valley?
Is Queen Creek water safe?
The town of Queen Creek Water Division continually provides safe and reliable high-quality drinking water, meeting or exceeding all standards for water quality monitoring requirements set by the U.S. Environmental Protection Agency and State of Arizona drinking water health standards, according to the release.