Paying your water bill to the Town of Little Elm is easy and convenient through their online payment system. With just a few clicks, residents can view their balance and pay from home 24/7. In this article we’ll provide a step-by-step guide to paying your Little Elm water bill online.
Getting Started with Online Payments
To pay your Little Elm water bill online start by going to the payment portal at https //billing.ci.little-elm.tx.us/. This is where you can set up an account view your balance, and make secure online payments.
The first time you use the portal, you’ll need to register your account with your account number from your latest paper bill Make sure to have this handy when you create your online profile
You’ll also need to provide an email address and create a password. Write these down so you can easily log in again later. Once registered, you can pay your water bill completely online in just a few minutes.
Payment Options Overview
The Town of Little Elm offers several ways to pay your water bill:
- Online – Pay through the portal 24/7 using credit/debit cards or e-check.
- Phone – Call the automated payment line at 1-833-343-4844.
- Mail – Send checks or money orders to the utility billing address.
- In Person – Pay with cash, check, or card at Town Hall.
Online and phone payments process immediately, while mailed payments take 1-2 business days to apply to your account. Pay online for fastest processing and anytime access.
Viewing Your Water Usage and Balance
After logging into the online portal, you’ll be able to view details on your Little Elm water account. This includes:
- Current account balance
- Due date for latest bill
- Payment history going back 18 months
- Daily water usage for each billing cycle
Review this information to understand your usage patterns and ensure your bill looks accurate before paying. Watch for spikes that may indicate leaks.
Making an Online Payment
When ready to pay your water bill online, first select your payment amount – either the full balance due or a custom amount. The portal will ask you to confirm the payment.
Next, enter your credit/debit card details or bank account info for an e-check payment. Make sure all billing and contact info is correct.
Finally, carefully review the payment summary before submitting. You’ll get a confirmation page and receipt number when the payment processes successfully.
Payments made before 3:30 PM CST on business days will apply to your account same-day. Payments after 3:30 PM apply next business day.
Setting Up Automatic Payments
For easy, hassle-free bill payment, Little Elm utility customers can enroll in auto-pay through the online portal. This automatically pays your water bill on the due date each month.
To start auto-pay, log into your account and find the auto-pay section under “My Profile”. Choose your preferred payment method and confirm your enrollment. It’s easy to adjust or cancel auto-pay if needed.
With auto-pay, you’ll avoid late fees and service interruptions. Your payment history will show the recurring transactions each month.
Account Management and Support
Through the online portal, you can do more than just pay your bill. You can also:
- Update your contact information
- View payment history
- Sign up for paperless billing
- Receive due date reminders
- And more!
If you ever have questions or issues using the online payment system, Little Elm’s utility billing staff is ready to help:
- Call 214-975-0480 during business hours
- Email [email protected] for support
- Visit Town Hall in person – 100 W Eldorado Pkwy
So pay your Little Elm water bill online for the fastest, most convenient way to take care of this monthly task. The secure portal is open 24/7 for payments in just minutes anytime.
Benefits of Paying Your Bill Online
Paying your Little Elm water bill through the online portal offers many benefits:
- Convenience of paying anytime from your computer or mobile device
- Quick processing with instant payment confirmation
- Avoid late fees by scheduling reminders and auto-pay
- Secure transactions that keep your information safe
- Easy to manage account if you move or change banks
- Go paperless with electronic billing
The Town of Little Elm aims to provide exceptional service to utility customers. Paying online is the ideal billing solution for today’s busy households.
The Town of Little Elm is excited to inform you of an important update to our Utility Billing System!
To better serve you and enhance our services, we will be converting to a new online billing interface, early 2025! New features will include easy online account access, enhanced payment options, and more detailed usage reports. Stay tuned for more information and review the FAQs below.
The Utility Billing Office manages water, wastewater, and trash service billing. Responsibilities include establishing new accounts, customer inquiries, trash and recycling bin replacement, and providing trash and recycling service information to new customers.
Yes, your bank draft will convert into the new Utility Billing System.
Yes, once you sign up in the portal, you will be able to fill out an application for service or request to finalize your account.
Yes, you will be able to put a request in the new portal for Average Billing and staff members will review and approve the request.
Currently, we do not have that option. We are working on this functionality and there will be more information released at a later date.
You new account number will be on your first revised statement.
Utility Billing – Customer Service
Phone: 214-975-0480
Address: 100 W Eldorado Pkwy. Little Elm, Texas 75068
Town of Little Elm Virtual Town Hall
FAQ
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