Living in Johnstown CO means receiving important utility services like water sewer, and trash pickup from the Town of Johnstown. Paying your utility bill regularly and on time is essential to maintain uninterrupted service. The Town offers convenient online and in-person payment options. This article provides an overview of Johnstown utilities, explains your utility bill, and gives instructions on how to pay with ease.
Johnstown Utility Services Overview
The Town of Johnstown provides residents and businesses with the following utility services:
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Water – Clean drinking water and sewer/wastewater service.
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Trash – Weekly curbside garbage and recycling pickup.
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Stormwater – Drainage system maintenance.
Reliable utility services are vital for households and enable businesses to operate smoothly. Paying your utility bill funds operations, maintenance, system improvements, and outstanding customer service
Understanding Your Johnstown Utility Bill
Utility bills are issued monthly and include charges for
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Water usage – Rate based on gallons consumed.
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Fixed sewer charge.
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Trash collection fee.
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Any applicable taxes or fees.
Review your bill monthly to understand the charges and monitor your household usage patterns. Normal fluctuations are fine, but watch for unusually high use that could signal leaks or other issues. Contact the Town utility department with any bill questions.
Prompt payment by the due date avoids penalties.
Pay Your Bill Online
The fastest and most convenient way to pay your Johnstown utility bill is online through the Xpress Bill Pay portal. You can set up an account to:
- View bill balance
- See payment history
- Schedule future payments
- Make secure online payments by credit/debit card or e-check
The online option is available 24/7 and sends email reminders about upcoming due dates. A minimal processing fee applies to card payments.
Other Ways to Pay Your Bill
If you prefer not to pay online, the Town offers other options:
- Pay by phone – Call the number on your bill for automated payments
- Pay by mail – Send check to Town of Johnstown, PO Box 609, Johnstown, CO 80534
- Pay in person – Visit Town Hall M-F 8am-5pm to pay by cash, check, or card
Be sure to include your 15-digit account number on any payments to ensure proper crediting. Allow enough processing time to avoid late fees.
Avoid Late Fees and Disconnection
Pay your Johnstown utility bill in full and on time by the due date printed on the statement to avoid a 10% late penalty. Accounts more than 30 days past due may get disconnected, incurring additional fees.
Protect your household or business by keeping your utility account current. Use the convenient online portal to pay on time every month.
Contact Johnstown Utility Billing
The Johnstown Utility Billing team is available to help with any questions:
Phone: 970-587-4664
Email: [email protected]
Address: 450 S Parish Ave, Johnstown, CO 80534
Reach out to them to discuss charges, make payment arrangements, set up auto-pay, report issues, and resolve billing disputes. Paying your utilities in Johnstown is quick and easy when you use the online payment portal.
StreetsThe Johnstown Service Department is responsible for the maintenance of the following: Public streets, alleys, and parking lots Public sidewalks, buildings, and grounds Street lights and traffic signals Parks, public trees Maintenance and repair of public vehicles and equipment Installation and repairs of City owned signs and properties Snow removal and street sweeping Mowing of City property Purchase of equipment and materials
Have questions about utility billing? Please call (740) 967-5951 Office hours are 8:30 am – 4:00 pm
Shelly Ashbrook, Utility Billing Clerk Water & Sewer Accounts (740) 967-3177 599 S. Main Street Johnstown, Ohio 43031
Rick Fitch – Operator In Charge, Wastewater/Sewer(740) 967-7201 470 West Jersey Street Johnstown, Ohio 43031
Rick Fitch – Operator In Charge, Wastewater/Sewer(740) 967-7201 470 West Jersey Street Johnstown, Ohio 43031
HA5 Q&A Pavement Management
How can I pay my water bill in Johnstown?
You can pay your water bill in Johnstown by calling 1-800-720-6847 or registering for an Xpress Bill Pay account. For technical support, call 1-800-766-2350 between 8 a.m. and 5 p.m. MT, Monday through Friday. The Town of Johnstown currently provides water service to residents and bills for service monthly.
How do I contact Johnstown utility billing?
For contacting Johnstown utility billing, please email [email protected] or contact Town Hall at 970-587-4664. For changes to service or questions related to service changes.
Does the town of Johnstown provide water service?
The Town of Johnstown currently provides water service to residents and bills for service monthly. Please complete our Move Out Form linked below when requesting an end to your water service with the Town of Johnstown. Final Read Request for Title Companies
How can I find my Town of Johnstown tax bill?
Town of Johnstown taxpayers can now find their current tax bill online through a new program, TaxGlance Lookup. Click on the link below to find your tax bill. If you have any questions regarding this program or your tax bill, please call the Town Assessor at 762-6804 (Ext 6).
What services does Johnstown offer?
The Town of Johnstown Utility Services include water, sewer, and solid waste collection (trash and recycling). You will see these items clearly listed on your Utility Bill Statement from the Town. Moving to Johnstown? Congratulations! We’re here to help make your transition smooth.