The Complete Guide to Paying Your Town of Cary Utility Bill Online

Paying your utility bill to the Town of Cary just got a whole lot easier thanks to the convenience of online bill pay As a Cary resident, you can now view your account details and make secure payments entirely online without ever having to mail a payment or visit Town Hall

In this comprehensive guide, we’ll walk through everything you need to know about paying your Cary utility bill online, including how to set up an account, payment options, fees, and more Whether you’re looking to go paperless or just want an easier way to pay your bill each month, read on to learn how online bill pay puts power and convenience in the palms of your hands

How Online Bill Pay Works with the Town of Cary

The Town of Cary offers online bill payment through their website. With online bill pay, Cary residents can view their account details, payment history, current charges, and make secure online payments 24/7.

To use the online system, you’ll first need to set up an account connected to your Cary utility service address. Once your account is established, you can log in anytime to view your balance and make one-time payments. You’ll also have the option to set up recurring auto-pay so your bill gets paid automatically each month.

The online payment system accepts major credit cards, debit cards, and electronic checks Payments made before 11 59pm on the due date will be processed and posted to your account on the next business day. This ensures your payment is received on time, even if you pay at the last minute

Benefits of Paying Your Cary Utility Bill Online

Paying your Town of Cary utility bill online provides a number of advantages:

Convenience – Pay anytime, anywhere with an internet connection. Avoid trips to Town Hall or waiting in line.

Time savings – Online payments can be made in under 5 minutes, 24/7. No more shuffling to the post office before 5pm.

Payment flexibility – Make one-time payments or set up recurring auto-pay. You choose the payment method and frequency.

Payment reminders – Receive email reminders when your bill is ready and nearly due. No more late fees!

Accessibility – View your balance and payment history anytime. Monitor your usage and charges month-to-month.

Security – Transactions are secure and PCI compliant. Payments can be made right up until the due date.

Environmental benefits – Go paperless! Reduce waste from paper bills and checks.

Mobile capability – Manage payments on-the-go with the mobile site.

Step-by-Step Guide to Paying Your Bill Online

Ready to start paying your Cary utility bill online? Follow these steps to get started:

Set up your online account

• Visit the Town of Cary online bill pay website.
• Select “New users click here” to set up your account.
• Enter your Cary utility account number and service address zip code. Select your security questions.
• Create a username and password. Be sure to record this for future logins.
• Accept the terms and conditions and click submit.

Log into your account

• Go to the Cary online bill pay site.
• Enter your username and password and click “Log In”.

View account overview

• The account overview page shows your current balance, last payment received, and payment due date.
• Click “View Details” to see your payment history, water usage, and a breakdown of current charges.

Make a one-time payment

• From the account overview, select “Make Payment”.
• Enter the payment amount and select a payment method. Choices include credit/debit card, checking account, or savings account.
• For credit/debit cards, enter your card number, expiration date, and CVV security code.
• For electronic checks, enter your account number, routing number, and personal info.
• Agree to the terms and click “Continue”. Review payment details and confirm.

Set up recurring auto-pay

• From account overview, select “Recurring Payments”.
• Choose whether to pay the minimum amount due or fixed amount each month.
• Select a payment method and enter details.
• Pick the payment date that works for you.
• Agree to terms and click “Continue”. Review and confirm settings.

And that’s it! Your Cary utility bill will now be paid automatically each month. You’ll receive email reminders prior to the payment date for your reference. Sign in anytime to view your balance or change settings.

Payment Methods, Fees, and Policies

The Town of Cary accepts the following payment methods for online bill pay:

• Credit/Debit Card – Visa, Mastercard, Discover, American Express. Convenience fees apply.

• Electronic Check – Payment directly from your checking or savings account. No convenience fees.

• AutoPay – Electronic check is the only payment method available for recurring automated payments.

These are the convenience fees associated with online payments:

• Credit/Debit Card: $2.50 per transaction
• Electronic Check: $0 per transaction

Payments made by 11:59pm on the due date will be applied on the next business day. Failure to pay on time will result in a late penalty — make sure to pay before the due date to avoid these unnecessary fees!

Online Account Management Tips

Managing your Cary utility account online is quick and easy. Follow these tips to get the most out of the paperless system:

• Log in regularly to monitor your usage and charges. This helps you catch any billing errors early.

• Pay early in the day to ensure on-time delivery. Allow 2-3 business days for electronic checks.

• Update your contact information to receive important emails and reminders.

• For billing questions, view FAQs or contact Utility Customer Service for assistance.

• Use auto-pay to eliminate late payments entirely. Set it once and payments are made automatically each month.

• Whenever moving, make sure to stop auto-pay payments and close your online account to avoid issues.

• Save your login credentials in a safe, accessible place for easy access. Reset your password if it’s ever compromised.

Paying your Town of Cary bill online is an easy, secure way to save time and headaches when managing your utility account. Ditch the paper bills and tap into the many benefits of online bill pay today!