Having access to clean reliable water is essential. The Town of Boone Water Department provides high-quality water service to residents and businesses in Boone North Carolina. Read on for a complete guide to paying your Town of Boone water bill.
About Town of Boone Water Department
The Town of Boone Water Department is the municipal utility responsible for water service within the town limits of Boone. Key details about the water system include:
- Provides water service to around 8,500 accounts in Boone
- Sources water from intakes on the South Fork and Middle Fork of the New River
- Treats water at the Town Water Treatment Plant using clarifiers and filters
- Stores treated water in tanks and towers throughout town
- Maintains a distribution system of water mains, pipes, valves, hydrants
- Conducts water quality testing to ensure safety and compliance
The utility is overseen by the Public Works Department and Town Council, Customers receive monthly water bills from the Town of Boone Utility Billing Department
Your Monthly Water Bill
Town of Boone water bills are issued monthly and include charges for water usage as well as a monthly base fee.
Usage is measured in units, with one unit equaling 100 cubic feet or 748 gallons The rate per unit increases based on the amount of water used.
In addition to consumption charges, the monthly bill includes:
- Base charge based on your meter size
- Sewer usage fee
- Sales tax
Reviewing the water usage graph on your bill can help identify leaks or other issues causing higher than normal consumption.
Payment Options
The Town of Boone offers several ways to pay your water bill:
Online Bill Pay
The easiest option is to pay online through the payment portal. You can pay by credit/debit card or e-check. One-time or recurring payments can be set up.
Pay by Phone
Call the Utility Billing department at 828-268-6220 to pay your water bill over the phone using a card.
Pay by Mail
Mail a check or money order payable to the Town of Boone to:
Town of Boone Utility Billing
PO Box 192
Boone, NC 28607
Allow time for mailed payments to reach the utility by the due date.
Pay In-Person
Bring your payment to the Utility Billing office on the first floor of Town Hall at 567 West King Street in downtown Boone. Office hours are Monday-Friday from 8am-5pm.
Bank Draft
Sign up to have your water bill payment automatically drafted from your bank account each month. Download the bank draft authorization form from the Town website and return it to Utility Billing.
Billing Schedule and Due Dates
Town of Boone water bills are mailed on the last business day of the month. Payment is due by the 10th of the following month to avoid late fees.
For example, the January bill is mailed January 31st and payment must be received by February 10th. It covers water used from approximately January 1st through January 31st.
Mark your calendar with due dates and pay on time to avoid a 10% late penalty.
Account Management Online
The online bill pay portal allows you to manage your water account securely online:
- View current and past bills
- Make one-time payments
- Set up recurring auto-pay
- Check payment history
- Monitor water usage
- Update account information
- Enroll in paperless billing
Accessing your account online makes managing your Town of Boone water service quick and convenient.
Payment Assistance
If you are having difficulty paying your water bill, Boone has a community assistance program that provides aid for utility bills to qualified lower-income residents. Contact Utility Billing for details on applying.
Avoid Service Disruption
It’s important to pay your Town of Boone water bill by the 10th of each month to avoid late fees and potential service disruption for non-payment.
Contact Utility Billing immediately if you anticipate having trouble paying on time. They can explain extensions or arrange payment plans if needed. Keeping your water account current is essential.
Summary
Paying your monthly Town of Boone water bill is easy through the online portal, phone, mail, auto-draft, and in-person options. Monitor your consumption online and pay by the 10th of each month to avoid penalties. Seek assistance if needed and contact Utility Billing with any questions about your water service or billing account.
Town of Boone Water and Sewer System Development Fee Applications
- 1. Step One (current) This section is complete This section is incomplete
- 2. System Development Fee Calculations to be Completed by Staff Only This section is complete This section is incomplete
- Name of Property Owner*
- Property Location*
- Mailing Address*
- City*
- State*
- Zip Code*
- Phone Number (Home)*
- Phone Number (Work)*
- Location*
- Inside Town
- Outside Town
Check all that apply
- Parcel(s) Pin(s)*
- Type of Development*
- New Development
- Renovation or Expansion
- If renovation or expansion, does development have existing town connection for:
- Water
- Sewer
Check if yes, leave blank if no
- Type of Development (cont.)*
- Residential/Single Family
- Residential/Multi-Family
- Commercial
- Institutional
- Other
- Total Number of Bedrooms
- Total Number of Units and Total Number of Bedrooms
- Explain
- State Specific Nature of New Development or Renovation/Expansion*
- Continue
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Who is responsible for water & sewer billing in Boone?
The Town of Boone’s Utility Billing Operation is in charge of all water and sewer billing.
How do I pay my town of Boone (NC) Bill?
doxo enables secure bill payment on your behalf and is not an affiliate of or endorsed by Town of Boone (NC). Pay with your Visa, MasterCard, or Discover credit card or debit card, with Apple Pay, or with your bank account.
How do I pay my Boone County property tax?
By mail: Send your check with the payment stub to the Boone County Treasurer at the address above. Your payment must be postmarked on or before the due date. Online bill pay: If your bank offers online bill payment, enter your property number as the vendor account number so we can properly record your payment.
What is the Boone Water Department?
The Boone Water Department or Water Utility is a government agency or private company that provides potable tap water directly to residential, commercial, industrial, and institutional customers in Boone, NC.
What is Boone water?
The Town of Boone Water, a public community water system under the Town Department of Public Works, provides water for about 19,028 residents living in the area of Boone, North Carolina.
Where does the town of Boone get its water?
Established in 1872, the Town of Boone Water System is currently obtaining its supply from surface water sources: the Southhfork Intakes at the New River and a secondary intake at the Winkler Creek for emergency uses.