How to Pay Your TID Bill by Phone

Turlock Irrigation District (TID) offers several convenient phone options for customers to pay their electric irrigation and domestic water bills. You can call TID directly or use the automated pay-by-phone system 24/7. Here are the key bill pay numbers and details on paying your TID bill by phone.

TID Customer Service Phone Number

To speak with a TID customer service representative and pay your bill, call:

TID Customer Service (209) 883-8222

This number connects you directly to the TID customer service team Representatives are available to take payments and answer account questions from 8 00 AM to 5 00 PM Pacific Time, Monday through Friday

Outside of these hours or if wait times are long, consider using the automated payment number below.

TID Automated Pay-by-Phone Number

For self-service bill payments 24 hours a day, 7 days a week, call:

TID Automated Line: (866) 742-8991

This automated line allows you to pay your TID bill using the phone keypad. There is no need to speak with a representative.

The automated system is available anytime, day or night, for your convenience. This can be a good option on nights, weekends, and holidays when TID offices are closed.

What Payment Methods Can I Use?

When paying your TID bill by phone, you can use:

• Debit or credit card payments
• Electronic fund transfers (EFTs) from your bank account

TID does not accept cash payments over the phone. To pay by cash or money order, visit a TID office or authorized pay station.

Can I Set Up Recurring Payments?

Yes, you can set up automatic recurring bill payments through TID’s automated phone system. This ensures your bill gets paid on time each month.

To set up recurring payments:

1. Call the automated number: (866) 742-8991

2. Select the “Recurring Payment” option from the menu.

3. Follow the prompts to provide your account number, payment method, and preferred draft date each month.

Once setup, TID will automatically charge your card or bank account for the billed amount on the same date monthly. Make sure to still review your bill each period.

What Information Do I Need to Make a Payment?

Have the following handy when calling to pay your TID bill:

• TID account number – Located on your paper bill or in your online account.

• Service address – The address receiving TID electric, irrigation, and/or water service.

• Payment method – Debit/credit card number or bank account details.

• Amount to pay – Have your current bill available to reference the total due.

Can I Get a Payment Confirmation?

Yes, be sure to make a note of the confirmation number you receive after paying by phone. You can also sign up for paperless billing and receive an email confirmation immediately after your payment is processed.

The amount paid will typically post to your account within an hour and be reflected in your account online.

Avoid Late Fees with Phone Payments

Paying your TID utility bill by phone is a convenient option for avoiding late fees. Since the automated system is available 24/7, you can pay last minute even if TID offices are closed.

Just schedule your payment to process by the due date shown on your bill to stay in good standing. TID does not prorate late fees, so ensure on-time payment to avoid penalties.

Phone Payment Tips

Follow these tips for smoothly paying your TID bill by phone:

• Have your account number, bill amount, and payment details handy before calling.

• Double check the confirmation number at the end in case you need to reference it later.

• For recurring payments, update your card expiration date or account details whenever they change.

• Review your monthly bill to ensure the proper amount was drafted.

• Contact TID customer service about any discrepancies – representatives can refund issues.

In-Person Payment Alternatives

While the phone payment options above provide 24/7 convenience, some customers may prefer paying their utility bill in person.

You can visit either TID office during business hours to pay by cash, check, or card:

Turlock Office

333 E. Canal Drive
Turlock, CA 95380

Monday to Friday
7:30 AM – 5:00 PM

Ceres Office

2944 3rd Street
Ceres, CA 95307

Monday to Friday
8:30 AM – 5:00 PM

TID also has authorized pay stations available for in-person payments by cash or check. These are located throughout the service area.

No matter how you choose to pay – phone, online, mail, or in person – TID offers secure payment processing and flexible options. Reach out to TID customer service with any questions on paying your utility bill.

Frequently Asked Questions About TID Phone Payments

Here are answers to some common questions about paying your TID electric, irrigation, and water bills by phone:

What are the TID bill pay phone numbers?

For customer service, call (209) 883-8222. For 24/7 automated payments, use (866) 742-8991.

What payment methods can I use?

You can pay TID bills by debit/credit card or bank account withdrawal over the phone. Cash payments require an in-person visit.

Can I set up automatic bill pay by phone?

Yes, the automated number allows you to schedule recurring monthly payments from your payment method of choice.

What do I need to make a payment?

Have ready your TID account number, service address, payment method details, and current bill amount due when calling.

When will my phone payment post to my account?

Phone payments typically process within an hour. Confirm the payment date and details on your online account.

Can I get a confirmation number?

Yes, you will receive a confirmation number for any phone payment – retain this in case you need to reference the payment later.

Paying bills by phone is quick, easy, and secure with TID. Contact TID customer service if you have any other questions on paying your utility bill.

Key Takeaways on TID Phone Payments

• Use automated number (866) 742-8991 for 24/7 self-service bill payments.

• Call (209) 883-8222 between 8am-5pm on weekdays to speak with a representative.

• Have your TID account number, address, bill amount, and payment details ready before calling.

• Receive and note the confirmation number at the end for your records.

• Review your account online to confirm your phone payment was processed as expected.

• Set up recurring bill pay over the automated line for hassle-free payments each month.

Paying TID bills by phone is fast and convenient. Follow the instructions carefully when using the automated system for smooth payment processing. Contact TID with any questions or issues.