The Little Clinic is a convenient healthcare provider located inside select Kroger stores across the country. If you’ve visited one of their clinic locations, you’ll receive a bill for any services rendered that you’ll need to pay. There are several ways Little Clinic patients can pay their medical bills quickly and easily.
Online Bill Pay
The simplest way for most patients to pay their Little Clinic bill is online through the patient portal.
To access the portal, go to patientportal.online/patient-portals/little-clinic/login and enter your username and password.
Once logged in, you can view your account balance and recent visits. Select the “Make a Payment” link to pay your full or partial balance online Payments can be made with a credit, debit or HSA card
Paying through the portal is fast, secure and can be done anytime 24/7. You’ll receive an emailed receipt after paying.
Pay by Phone
You also have the option to pay your Little Clinic bill over the phone with a customer service agent.
Call 1-866-797-9425 and follow the prompts to make a payment. You’ll need to provide your account number from your bill.
Phone payments can be made by credit/debit card or electronic check. Service agents are available to take payments Monday-Friday 8am-8pm EST
Pay by Mail
If you prefer to mail in a payment, you can send a check or money order payable to The Little Clinic to:
The Little ClinicPO Box 183008Columbus, OH 43218
Be sure to include your account number on the payment so it’s properly credited to your account. Allow 5-7 days for mailed payments to be received and processed.
In-Store Payment
You can also bring your Little Clinic bill into any Kroger store pharmacy and make a payment at the pharmacy counter. Have your bill with you for reference.
In-store payments can be made by cash, check or credit/debit card. Paying at the pharmacy allows you to get a payment receipt on the spot.
Payment Plan
If you’re struggling to pay your Little Clinic bill all at once, you may be eligible for a payment plan to spread out the balance over time.
Contact customer service at 1-866-797-9425 to discuss payment plan options. Based on your financial situation, they can set up a plan with affordable monthly payments.
Payment plans help avoid being sent to collections when you can’t pay the full balance due. Discuss plans before your bill becomes past due.
Collections Process
Little Clinic bills that remain unpaid after 60 days past the due date will be forwarded to a collections agency. You’ll receive notification prior to this happening.
Being sent to collections can negatively impact your credit score. Avoid this by paying your bill timely or setting up a payment plan if you need more time.
Financial Assistance
The Little Clinic offers financial assistance programs to help patients who can’t afford their medical bills.
If your income falls below 250% of the Federal Poverty Guidelines, you may qualify for fee reductions or even full forgiveness of your Little Clinic charges.
Submit an application with income details to see if you’re eligible. Financial assistance can lower high clinic bills to affordable amounts based on what you can pay.
Review Statements
Be sure to review the billing statements you receive from The Little Clinic carefully. Check that all the visit and charge details look accurate.
Notify customer service right away if you spot any discrepancies on your statement so they can investigate and make corrections if needed. This helps avoid errors on your account.
Update Contact Info
Keep your contact information updated with The Little Clinic so you receive billing statements and other notices on time via your preferred communication method.
You can update your mailing address, email and phone number by calling customer service or logging into the patient portal and editing your profile.
Having correct contact info on file prevents missed bills and fees due to not receiving notifications.
Insurance Claims
If you have health insurance, The Little Clinic will submit a claim to your insurer for reimbursement after your visit. You’ll only be responsible for any copays, coinsurance or deductibles per your policy.
Know your insurance benefits and bring your insurance card to appointments. Let them know about any account changes right away so claims get processed accurately.
Tax Receipts
Request an annual itemized statement from The Little Clinic for tax purposes. Your medical expenses may qualify as deductible expenses when filing your tax return.
Itemized statements can be mailed to you or accessed through the online patient portal. Keep these records for preparing your taxes each year.
Flexible Spending Account
If you have a flexible spending account (FSA) through your employer, you can use pretax dollars from this account to pay eligible Little Clinic expenses.
Save your FSA card information to your Little Clinic account so your funds are automatically applied at checkout. Or submit receipts to your FSA administrator for reimbursement.
Health Savings Account
Similarly, if you have a health savings account (HSA), you can use these pretax funds to pay your Little Clinic bills tax-free.
Your HSA debit card links right to your account, or you can pay out-of-pocket then submit receipts for reimbursement. HSAs help maximize tax savings.
Moving/Closing Account
If you’re relocating, be sure to update your address and preferred Little Clinic location so your records transfer properly when you move.
Also notify them if you need to close your account entirely, such as if switching healthcare providers. This cancels future billing statements.
Patient Portal
Manage your Little Clinic account online through their patient portal at patientportal.online. Here you can:
- Pay bills
- View statements
- Set up payment plans
- Access medical records
- Send secure messages to staff
Using the portal makes managing your account fast and efficient. Create an account after your first visit.
Customer Service
If you ever have any billing questions or issues, The Little Clinic’s customer service team is ready to help.
Contact them at 1-866-797-9425 or [email protected]. They can answer billing questions, take payments and resolve account problems.
Third Party Payment
In addition to direct billing options, you can also pay your Little Clinic bill through a third party bill pay service like doxo.
These services work by you providing your Little Clinic account details. They facilitate secure payments on your behalf for convenience.
Avoid Late Fees
To avoid late fees being added to your Little Clinic bill, be sure to pay the amount due by the statement due date each month if paying over time. Late fees typically apply 10-30 days past due.
Set payment reminders and allow enough mailing time to avoid any penalties for tardy payments. Keeping accounts current avoids unnecessary fees.
Paying your bill from The Little Clinic is easy when you use their online portal, pay by phone, mail a check or pay in-person. Payment plans and financial assistance help patients in need. Keeping your contact information current, insurance updated and using pretax accounts like an FSA or HSA can maximize savings. Use one of the many payment options to take care of your Little Clinic bill!
Useful Information for The Little Clinic Customers DescriptionThe Little Clinic is a healthcare provider that offers convenient and affordable medical care in select Kroger stores. Their services include treatment for common illnesses and injuries, vaccinations, health screenings, and physical exams. Phone Numbers
| Services : | Clinic |
| Industry Groups : | Health |
| Service Area : | Ohio |
Girl denied Little Clinic checkup over unpaid bill
How do I Pay my Little Clinic bill online?
For your convenience, we offer 2 methods of online payment, via Pay Bill and the Patient Portal. We also accept various forms of payment in-person at The Little Clinic, as well as by phone or mail. Contact your clinic for more details. Pay Bill is a third-party website that processes your bill payment. A few benefits of using Pay Bill include:
What payment methods does the Little Clinic accept?
The Little Clinic accepts debit card, MasterCard, Visa, American Express, Discover Card, Apple Pay, Google Pay, Samsung Pay, cash, money order, personal check or traveler’s checks. Can I pay my bill online? For your convenience The Little Clinic now offers payment access online.
How is the Little Clinic billed?
The Little Clinic uses a simple billing process focused on patient convenience: You pay a flat upfront visit fee at the time of your appointment based on your insurance. This covers the basic cost of service. Any additional charges for tests, vaccines etc. are billed to your insurance company.
Can I make automatic payments for the Little Clinic bills?
Yes, you can set up automatic payments for The Little Clinic bills on doxo.com. This can be done using a bank account (ACH) or a credit/debit card. Is it safe to make payments for The Little Clinic bills on doxo.com?
How do I contact the Little Clinic billing team?
If you have any billing questions or concerns, The Little Clinic offers multiple ways to contact their billing team: Phone: Call 1-855-277-1627. Representatives are available Monday-Friday from 8am-6pm EST to assist over the phone. Email: Email billing inquiries to [email protected].
How do I pay for my visit at the Little Clinic?
You have the option to pay for your visit by debit card, major credit card, cash, money order or traveler’s checks. We also accept Near Field Communication (NFC) payments, Apple Pay, Google Pay and Samsung Pay inside our clinics. If The Little Clinic files a claim with my health insurance plan, how does it work?