How to Pay Your Bill at Texas Health Resources

Paying your medical bills can be confusing and stressful. At Texas Health Resources, we aim to make the billing and payment process as simple and straightforward as possible. In this article, I’ll walk you through everything you need to know about paying your Texas Health Resources medical bills

Understanding Your Texas Health Resources Bill

After receiving care at any Texas Health Resources facility, you’ll get a bill in the mail or accessible through your online patient portal. Here are some key things to look for on your statement

• Patient name and account number – This identifies the bill as yours. Make sure your name and address are correct.

• Dates of service – The specific date(s) you received care. This helps you match up the bill with your visit.

• Description of services – A short summary of the care, tests, procedures you received.

• Charges – The full price of each service provided by Texas Health Resources before any insurance adjustments.

• Insurance payments/adjustments – Any amounts paid or adjusted by your health insurance company. This is subtracted from the full charges.

• Patient responsibility – The remaining amount you owe after insurance. This is the payment amount due from you.

If you have questions about the charges or insurance adjustments on your statement, contact the billing department for clarification before paying.

Ways to Pay Your Texas Health Resources Bill

Texas Health Resources offers several payment options to fit your needs:

• Online – Pay your bill quickly and securely on the Texas Health Resources website. You can make a one-time payment or set up recurring payments.

• Patient portal – Log into your Texas Health Resources patient portal to view bills and make online payments.

• Phone – Call the billing department at 1-800-890-6034 and follow prompts to pay by credit/debit card over the phone.

• Mail – Send a check or money order along with your payment slip to the address provided on your statement.

• In person – Take your bill to any Texas Health Resources facility and pay at the cashier’s office. They accept cash, checks, and credit/debit cards.

• Payment plan – If approved, Texas Health Resources offers interest-free monthly payment plans to help manage large medical bills. Call billing or ask at any facility.

No matter which option you choose, be sure to have your account number handy so Texas Health can correctly process your payment.

Financial Assistance for Texas Health Resources Bills

If you’re uninsured or underinsured, Texas Health Resources has financial assistance options that may significantly reduce your medical bills:

• Charity care – Uninsured patients below 200% of the federal poverty level may qualify for a full discount on care.

• Uninsured discount – Uninsured patients who don’t qualify for charity care can receive a discount off total charges based on income.

• Hardship discounts – Partial bill discounts for insured patients facing financial difficulties.

To see if you qualify for medical bill assistance, contact Texas Health Resources billing department or speak to a financial counselor at any facility. Be ready to provide income verification and complete the application process.

Avoiding Surprise Medical Bills from Texas Health

With the No Surprises Act, patients with health insurance are protected from “surprise billing” – getting charged excessively high, out-of-network rates without consent. This federal law bans surprise bills for emergency care, some non-emergency care, and out-of-network providers at in-network facilities.

To avoid potential surprise bills from Texas Health Resources:

• Verify Texas Health hospitals and providers are in your health insurance network before receiving care.

• If your insurance plan is compatible, go to Texas Health Resources facilities whenever possible.

• Decline and ask to see an in-network provider if an out-of-network doctor treating you at a Texas Health hospital.

• Review your explanation of benefits and contact your insurance if you spot any excessive out-of-network charges.

Following up quickly can help get prohibited surprise bills waived by your insurer.

Ask Billing Questions and Dispute Errors

If your Texas Health Resources bill seems incorrect or you don’t understand the charges, promptly reach out to the billing department:

• Call 1-800-890-6034 or email [email protected] for billing questions.

• Speak to a billing representative to go over the bill line-by-line and clarify errors.

• Request an itemized bill to see a detailed breakdown of all charges if needed.

• If charges were billed incorrectly, ask for the errors to be fixed and get a revised statement.

• Ask about financial assistance programs if the balance is unaffordable for your budget.

• File appeals or complaints as needed until the billing issues are satisfactorily resolved.

Getting answers and resolving billing problems quickly can prevent further hassles down the road.

Stay On Top of Your Texas Health Bills

Don’t let medical bills pile up and cause you unnecessary stress. Stay organized with these tips:

• Open billing statements as soon as you get them and add payment due dates to your calendar.

• Sign up for the online patient portal to easily monitor your Texas Health bills in one place.

• Pick a consistent payment date each month and set bill pay reminders.

• If you can’t pay the balance in full, call billing immediately to set up a payment plan.

• Reach out for financial assistance before unpaid bills are sent to collections.

• File bills and statements in a designated folder so they don’t get misplaced.

With proactive billing management, you can keep your Texas Health Resources medical payments under control. Follow this guide for all the tools and resources you need to simplify the billing process. Reach out for help whenever you need it – Texas Health wants every patient to have an exceptional and stress-free billing experience.