Making Bill Payment Easy with Teco Peoples Gas

Paying your utility bills on time every month is an essential part of being a responsible homeowner or renter. However, we all know it’s easy to forget deadlines or misplace a bill from time to time That’s why Teco Peoples Gas offers their customers a variety of convenient payment options to choose from With online, phone, mail, auto pay, and in-person solutions, Teco Peoples Gas makes it simple to pay your gas bill each month.

Online Payment Options

One of the easiest ways to pay your Teco Peoples Gas bill is online through their website. You can make secure online payments in a couple different ways:

• Pay Now Online – Make an instant one-time payment by debit/credit card or digital wallet. You can pay online by visiting the Teco Peoples Gas website and selecting “Pay Bill”, then choosing the “Pay Now” option. There is a convenience fee for online payments.

• Pay from Bank Account – Set up secure one-time or recurring payments directly from your checking or savings account. No fees apply for bank account payments.

• Auto Pay – Enroll in auto pay to have your bill payment automatically deducted each month. This ensures your payment is always on time, and you save money on stamps/envelopes.

Steps for Paying Online

Paying online is a quick and easy process:

1. Go to www.peoplesgas.com and click on “Pay Bill”
2. Select your payment method – Pay Now, Bank Account, or Auto Pay
3. Enter your account information and payment details
4. Submit payment

Online payments are processed immediately, so you can have peace of mind knowing your bill is paid.

Pay By Phone

In addition to online payments Teco Peoples Gas offers a toll-free automated phone payment system.

To utilize the pay-by-phone option:

• Call 1-866-689-6469
• Follow the prompts to enter your account information
• Enter payment details for one-time debit/credit card payment

The automated system is available 24/7 for your convenience. Phone payments have a convenience fee applied.

Pay By Mail

For customers who prefer more traditional payment methods, paying your Teco Peoples Gas bill by mail is always an option.

To pay by mail:

• Write your 9-digit account number on your check or money order
• Include the payment stub from your most recent bill
• Mail payment in the return envelope provided
• Allow 5-7 days for your mailed payment to process

Mailed payments received after the due date will incur a late fee. Make sure to mail your payment several days before the due date to ensure on-time delivery.

In-Person Payments

Teco Peoples Gas offers several in-person bill payment options through partnership with payment centers like Walmart, CVS, 7-Eleven and more.

To find an authorized payment location near you:

• Visit the Peoples Gas website
• Go to “Payment Options”
• Select “Pay in Person”
• Enter zip code to find payment centers in your area

In-person payments typically have a small transaction fee. Take your most recent bill with you for reference.

Enroll in Auto Pay

For ultimate bill payment convenience, enroll in auto pay. With auto pay, your monthly Teco Peoples Gas payment will automatically be withdrawn from your bank account.

Enrolling in auto pay provides many benefits:

• Ensures you never miss a payment
• Avoids late fees
• Saves money on stamps and envelopes
• Provides peace of mind knowing your bill is always paid on time

To enroll in auto pay:

• Go to www.peoplesgas.com and login to your account
• Under ‘Payment Options’ select ‘Enroll in Auto Pay’
• Choose the account to debit each month
• Review and submit the auto pay agreement

Once enrolled, you’ll receive email confirmation each time your bill is automatically paid from your account. You can cancel or update auto pay anytime.

Payment Arrangements

If you’re facing financial hardship and can’t pay your full balance due, Teco Peoples Gas offers payment arrangements. Payment arrangements allow you to pay your outstanding balance over an extended period.

To set up a payment arrangement:

• Login to your account online or call customer service
• Discuss your situation and amount owed
• Agree to payment plan terms and schedule
• Make payments as arranged to avoid disconnection

Payment arrangements prevent service interruption and give you time to catch up on past due bills. Customers can typically make arrangements for up to 6 months.

Assistance Programs

In addition to payment plans, Teco Peoples Gas partners with assistance programs to help customers pay their utility bills.

Some available assistance options include:

• Low Income Home Energy Assistance Program (LIHEAP) – Provides bill payment assistance for qualifying low income households.

• Elderly Home Energy Assistance Program – Bill payment assistance for seniors age 60+.

• Project Care – Helps pay utility bills for families facing hardships. Funded by customer donations.

If you’re struggling to pay your gas bill, contact Teco Peoples Gas to learn about eligibility for utility assistance programs. Providing documentation of financial hardship is required.

Final Bill Payment Tips

• Pay early to avoid late fees
• Enroll in paperless billing to save money
• Consider budget billing to spread costs evenly
• Set bill reminders to avoid missing due dates
• Contact customer service immediately if you anticipate issues paying your bill

Teco Peoples Gas offers flexible payment options to make paying your natural gas bill stress-free. Choose the solution that works best for your needs. Reach out to customer service if you have any questions about managing billing and payments.