Having reliable water service is essential for any home or business As a customer of Taylorsville-Bennion Improvement District (TBID), it’s important to understand your water bill and pay it on time each month This article provides a comprehensive overview of TBID billing and outlines the easiest ways to pay your water bill.
About Taylorsville-Bennion Improvement District
TBID provides water service to over 25,000 residential and commercial customers in Taylorsville and Bennion, Utah They are responsible for treating and delivering safe, clean drinking water to homes and businesses throughout their service area.
As a not-for-profit, community-owned water utility, their mission is providing quality water at the lowest reasonable cost. TBID is governed by a publicly elected Board of Trustees.
Understanding Your TBID Water Bill
TBID bills monthly for water service. Your water bill contains important information like:
- Account number, billing date, due date
- Meter number and service address
- Monthly water usage in gallons
- Water rates and fees
- Account balance and amount due
Usage is measured by your water meter and billed at tiered rates – the more water you use, the higher the rate per gallon. Review your usage each month to detect leaks and identify areas to conserve water.
When is Your Water Bill Due?
TBID water bills are due 21 days after the billing date shown on your statement. If the due date falls on a weekend or holiday, payment is due the next business day.
Payments received after the due date will incur a late fee on the outstanding balance. This also applies to partial payments – the unpaid portion is still subject to late fees.
How to Pay Your TBID Water Bill
TBID offers several options for paying your water bill on time every month:
Pay Online
The fastest and most convenient way to pay is through Xpress Bill Pay. Register your account to make one-time or recurring payments from your bank account. Visa, Mastercard and Discover cards are also accepted.
Pay by Phone
Call the TBID office at 801-968-9081 and follow the prompts to pay your water bill by phone using your debit/credit card.
Pay by Mail
Mail your check or money order along with your payment stub to:
Taylorsville-Bennion Improvement District
P.O. Box 30625
Salt Lake City, UT 84130-0625
Allow 5-7 business days for delivery to avoid late fees.
Pay in Person
Bring your water bill to the TBID office at 1343 W Alexander St, Taylorsville, UT 84123. You can pay by cash, check, or credit/debit card.
Auto Bill Pay
For worry-free payments, enroll in auto bill pay through Xpress Bill Pay. Your bill amount will be automatically deducted each month on the due date from your bank account.
Financial Assistance Programs
If you’re having difficulty paying your water bill, TBID partners with Utah Community Action to provide financial assistance:
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HEAT Program: Helps low-income households pay home energy bills, including water.
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EFRP: Provides crisis bill payment assistance for vulnerable families.
Contact Utah Community Action to learn more and apply.
Avoid Late Fees with Reminders
To prevent forgotten payments, TBID offers the option to receive payment reminders by phone, email or text. Sign up through Xpress Bill Pay to get notices leading up to your due date.
Let TBID Know if You’re Moving
When moving within or outside of the TBID service area, promptly update your account and provide a forwarding address. This ensures you only pay for water used at the property.
Getting into the habit of paying your TBID water bill on time means you can avoid penalties and service disruptions. Use the online, phone, mail and in-person payment options to find the method that works best for you and your schedule. Maintaining your account helps TBID continue supplying safe, reliable water service to the community.
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