How to Pay Your SWEPCO Bill by Phone with BillMatrix

Having options for paying your utility bills can make life a lot easier. For SWEPCO customers in Texas, Arkansas, and Louisiana who want to pay their electric bill quickly over the phone, using BillMatrix is a convenient choice.

What is BillMatrix?

BillMatrix is a third-party payment processing service that allows SWEPCO customers to pay their electric bills immediately by phone. With BillMatrix you can make secure credit, debit, ATM or electronic check payments 24/7 by calling their toll-free number.

SWEPCO partners with BillMatrix to offer phone payment services to all residential and business customers. When you need to pay your SWEPCO bill right away without delay, BillMatrix is there for you

Benefits of Paying by Phone with BillMatrix

Paying your SWEPCO electric bill by phone using BillMatrix offers these key advantages:

• Immediate payment processing – Your payment is processed as soon as you complete the automated phone call.

• 24/7 availability – You can pay anytime, day or night, without having to wait for office hours.

• Multiple payment methods – Choose how to pay – credit/debit card, eligible ATM card, or electronic check.

• Payment tracking – Your payment is automatically linked to your SWEPCO account for easy tracking.

• No checks to write – Paying by phone avoids having to mail in a physical check and wait for processing.

• Time savings – Payments can be made in under 5 minutes without having to drive anywhere.

BillMatrix makes it fast and convenient to pay your SWEPCO bill when you need to pay in a hurry.

How to Pay Your SWEPCO Bill by Phone

Paying your SWEPCO electric bill through BillMatrix is simple. Just follow these steps:

Step 1: Call BillMatrix at 1-800-611-0964

This is the dedicated toll-free number for SWEPCO customer payments. Program it into your phone for quick access anytime.

Step 2: Select a Language Preference

Press 1 for English or 2 for Spanish instructions. BillMatrix serves SWEPCO customers in both languages.

Step 3: Enter Your SWEPCO Account Number

Use the numeric keys on your phone to enter your 10-digit SWEPCO account number for the account you want to pay.

Step 4: Choose a Payment Method

Select your preferred payment method:

• Press 1 for credit/debit card

• Press 2 for electronic check

• Press 3 to pay with an eligible ATM card

Step 5: Enter Payment Details

For card payments, enter your card number, expiration date, and CVV security code.

For electronic checks, enter your checking account number and routing number.

Step 6: Enter Payment Amount

Use the numeric keys to enter the payment amount you wish to pay on your SWEPCO account.

Step 7: Confirm Payment Details

BillMatrix will recap your payment details. Listen carefully and press 1 if all the details are correct.

Step 8: Get Payment Confirmation

BillMatrix will process your payment to SWEPCO and provide a confirmation number. Your payment will be reflected on your account within 1 business day.

And that’s it – your SWEPCO electric bill payment made easily by phone in minutes!

Helpful Tips for Paying by Phone

Keep these tips in mind to ensure smooth processing of your phone payment:

• Have your SWEPCO account number handy to enter quickly. You can find it on your printed bill.

• For card payments, use the card associated with your SWEPCO account to avoid issues.

• For electronic checks, verify your checking account number and routing number entered are correct.

• Double check payment amount before confirming to avoid over or under payment.

• Write down your confirmation number in case you need to reference it later.

• Check your account online the next day to confirm payment was processed as expected.

• Program 1-800-611-0964 into your phone contacts for fast access anytime.

When to Use BillMatrix for SWEPCO Payments

Here are some examples of when paying your SWEPCO electric bill by phone using BillMatrix can be especially helpful:

• You need to make a same day payment to avoid late fees or service interruption.

• You need to make a payment outside regular business hours, on weekends, or on holidays.

• You won’t be able to access online bill pay or mail in a payment before the due date.

• You are away from home and unable to pay through your bank or SWEPCO website.

• You prefer speaking to an automated system rather than customer service.

• You don’t have checks available to mail in or don’t feel comfortable mailing cash.

In a pinch or time crunch? BillMatrix has your back.

Phone Payment Convenience

As you can see, BillMatrix provides SWEPCO customers with an easy, fast way to pay electric bills immediately by phone anytime. If you’re slamming into bill due dates or need after hours payment flexibility, be sure to take advantage of phone payments.

• Call BillMatrix at 1-800-611-0964 to pay SWEPCO bills by phone

• Have your account number, payment method, and amount ready

• Follow the voice prompts to enter details and confirm

• Record your confirmation number

• Payment will process to your SWEPCO account within 1 business day

With a few simple steps, you can pay your SWEPCO electric bill in minutes by phone using BillMatrix. The convenience, payment speed, and 24/7 availability make it a great billing option to know about. Try it out next time you need to pay in a hurry!